Compaq 5525B/31/32, User Manual

Page: 48 / 140

Chapter 3
Windows Troubleshooting Tips
48
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Are you logged in as the “Administrator”?
This installation requires administrator privileges.
•
“LPR port” is not listed in step 5.
Cancel the installation and install Microsoft TCP/IP printing service on
the server.
•
LPR configuration warning during step 6.
The ethernet cable is not plugged in, or printer is not turned on. This
message is a communication failure between the NT server and the
PrintNet card. Check cabling, IP address settings, gateway, etc.
•
Test page does not print or prints garbage.
1. Is the printer online? Re-send test page.
2. The print queue name in step 6 should be “d1prn”; however, the
name can be changed. To verify the queue names, print an
Ethernet Test Page. Refer to your
User’s Manual for information.
3. The Printronix NT print driver requires P-Series emulation active
on the printer. The Generic/Text driver should print in any printer
emulation.
4. Delete then re-install Microsoft TCP/IP Print service on the
server.