background image

Docking and undocking problems and solutions

Problem

Possible cause

Solution

The computer is turned on and properly
docked, but the AC power connect light
is not on.

The power cord is not plugged into either
the expansion base or the AC outlet.

Properly plug in the power cord.

The computer will not disconnect from
the expansion base.

The connectors may be jammed.

Push the connection latch all the way in
and then pull it all the way out. If the
computer does not disconnect, repeat
this procedure.

CAUTION:

Applying 

excessive

 force

may damage connector pins.

An optional security cable is connected.

Disconnect the security cable.

Docking and undocking problems and solutions

17

Summary of Contents for 2710p - Notebook PC

Page 1: ...HP 2700 Ultra Slim Expansion Base User Guide ...

Page 2: ...nties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition July 2007 Document Part Number 443762 001 ...

Page 3: ...Inserting an optical disc 9 Removing an optical disc when running on battery or external power 10 Removing an optical disc when no computer power is available 11 Using the optional HP 2700 Ultra Slim Battery 12 Connecting the optional accessory battery 12 Disconnecting the optional accessory battery 13 Connecting an optional security cable 15 4 Troubleshooting Docking and undocking problems and so...

Page 4: ...iv ...

Page 5: ...ll the connection latch 3 Security cable switch When used with an optional security cable slide the switch to secure the expansion base either when a computer is docked or when a computer is not docked 4 AC power connect light On The expansion base is connected to AC power 5 Docking connector Connects the computer to the expansion base 6 Connection light On The computer is docked 7 Connection latc...

Page 6: ...5 Audio out jack Produces computer sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio 6 Audio in jack Connects home audio equipment such as CD and MP3 players 7 Power connector Connects the computer s AC adapter or an optional adapter 8 Security cable slot Attaches an optional security cable to the expansion base NOTE Security solutions are d...

Page 7: ...Left side components The optical drive is located on the left side of the expansion base Left side components 3 ...

Page 8: ...r computer as well as governmental agency and safety information about the use of your computer access Help and Support by selecting Start Help and Support The HP Web site http www hp com provides product news and software updates 4 Chapter 1 Identifying components ...

Page 9: ... 2 pin adapter The grounding pin is an important safety feature Do not place anything on power cords or cables Arrange them so that no one can accidentally step on or trip over them Do not pull on a cord or cable When unplugging a cord from the AC outlet grasp the cord by the plug WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to operate the computer an...

Page 10: ...6 Chapter 2 Docking and undocking ...

Page 11: ... docking connector and docking posts on the expansion base with the docking connector and receptors on the bottom of the computer Lower the computer onto the expansion base until it clicks into place 2 The connection light turns on Docking the computer 7 ...

Page 12: ...Undocking the computer To undock the computer 1 Pull the connection latch outward 1 to release the computer 2 Lift up the computer 2 8 Chapter 2 Docking and undocking ...

Page 13: ...osition the disc label side up over the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the media tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to se...

Page 14: ... until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the media tray and place the disc in a protective case 10 Chapter 3 Using the expansion base ...

Page 15: ...s released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the media tray and place the disc in a protective case Using the optical dri...

Page 16: ...ng station follow these steps 1 Turn the computer upside down 2 Slide the accessory battery connector door open to expose the accessory battery connector 3 Aligning the docking connector on the travel battery with the docking connector on the computer connect the two hooks on the front edge of the battery to the 2 recesses on the computer 1 4 Lower the accessory battery into place 2 12 Chapter 3 U...

Page 17: ... connector and receptors on the bottom of the accessory battery Lower the computer onto the expansion base until it clicks into place Disconnecting the optional accessory battery To disconnect the optional accessory battery from the docking station and computer follow these steps 1 Pull the connection latch outward 1 to release the computer and accessory battery Using the optional HP 2700 Ultra Sl...

Page 18: ...cessory battery locking latch 1 to unlock the accessory battery 5 Slide the accessory battery release latch 2 to release the accessory battery 6 Release the hooks on the accessory battery from the recesses on the computer and remove the accessory battery 3 14 Chapter 3 Using the expansion base ...

Page 19: ... a security cable 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then turn the key 4 Set the security switch on the expansion base to either lock only the expansion base 1 or lock both the expansion base and the computer 2 Connecting an optional security cable 15 ...

Page 20: ...on in this chapter 2 Access Help and Support by selecting Start Help and Support from your computer In addition to providing information about your operating system Help and Support provides a searchable database of help topics updated regularly by HP and Microsoft 3 See the HP Web site at http www hp com 16 Chapter 4 Troubleshooting ...

Page 21: ...C outlet Properly plug in the power cord The computer will not disconnect from the expansion base The connectors may be jammed Push the connection latch all the way in and then pull it all the way out If the computer does not disconnect repeat this procedure CAUTION Applying excessive force may damage connector pins An optional security cable is connected Disconnect the security cable Docking and ...

Page 22: ...as connected while the system was on Turn off the computer turn on the device if applicable and then turn on the computer Cabling is incorrect Be sure that the device cable is in the correct connector on the expansion base You may need to install device drivers on the computer Install drivers according to the device manufacturer s instructions An optional HP USB Multibay Cradle connected to the po...

Page 23: ...for the computer and expansion base Dates the computers and expansion base were purchased Conditions under which the problem occurred Error messages that have been displayed Hardware configuration of the computer Hardware and software you are using The manufacturer and model of the printer or other accessories connected to the computer and expansion base Configuration settings including contents o...

Page 24: ... G getting help 4 19 H help 4 19 J jacks audio in 2 audio out 2 RJ 45 network 2 S Video out 2 L latch connection 8 latches connection 1 lights AC power connect 1 connection 1 lock security cable 2 15 M monitor port external 2 N network RJ 45 jack 2 O optical disc inserting 9 removing with power 10 removing without power 11 P ports external monitor 2 USB 2 power connector 2 power connecting 5 R rea...

Page 25: ......

Reviews: