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Compaq Storageworks SAN Switch 16, Installation And Hardware Manual

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Compaq Confidential – Need to Know Required

Writer: Hilary Stead  Project: Compaq StorageWorks SAN Switch 16 Installation and Hardware Guide  Comments: 

Part Number: EK-BCP28-IA / 161356-001  File Name: A-FRNT.DOC  Last Saved On: 9/30/99 3:10 PM

SAN Switch 16

Installation and Hardware Guide

First Edition (September 1999)
Part Number EK-BCP28-IA / 161356-001
Compaq Computer Corporation

Summary of Contents for SAN Switch 16

Page 1: ...Works SAN Switch 16 Installation and Hardware Guide Comments Part Number EK BCP28 IA 161356 001 File Name A FRNT DOC Last Saved On 9 30 99 3 10 PM SAN Switch 16 Installation and Hardware Guide First E...

Page 2: ...ritten consent from Compaq Computer Corporation 1999 Compaq Computer Corporation All rights reserved Printed in the U S A The software described in this guide is furnished under a license agreement or...

Page 3: ...t This Guide Text Conventions ix Symbols in Text x Symbols on Equipment x Rack Stability xi Getting Help xii Compaq Technical Support xii Compaq Website xii Compaq Authorized Reseller xiii Chapter 1 I...

Page 4: ...ling Requirements 2 2 Power Requirements 2 2 Selecting a Switch Mounting Method 2 2 Surface Mounting 2 3 Rack Mounting 2 3 Installing GBIC Modules 2 3 Connecting Cables to the Switch 2 4 Connecting th...

Page 5: ...4 8 Domain 4 8 BB_credit 4 8 R 4 8 E_D_TOV 4 9 Data Field Size 4 9 Non SCSI Tachyon Mode 4 9 Disable Device Probing 4 9 VC Encoded Address Mode 4 10 Per Frame Route Priority 4 10 Virtual Channels 4 1...

Page 6: ...e Date 4 15 Flash Date 4 15 Boot Prom Date 4 15 Up Time 4 15 Powered Time 4 15 Port Type 4 16 Module Type 4 16 Port Throughput 4 17 Temperature 4 17 Error Log 4 17 Licenses 4 18 Test Menu 4 18 Chapter...

Page 7: ...pply 7 2 Installing the Power Supply 7 3 Replacing a GBIC Module 7 4 Removing a GBIC Module 7 4 Installing a GBIC Module 7 5 Replacing the Fan Assembly 7 5 Removing the Fan Assembly 7 6 Installing the...

Page 8: ...10 PM Regulatory Compliance Notices continued Laser Devices A 5 Laser Safety Warnings A 6 Compliance with CDRH Regulations A 6 Compliance with International Regulations A 6 Laser Product Label A 6 La...

Page 9: ...owing conventions to distinguish elements of text Keys Keys on a keyboard appear in boldface Keys Keys on the switch front panel appear in hash marks USER INPUT User input appears in a different typef...

Page 10: ...ge to equipment or loss of information IMPORTANT Text set off in this manner presents clarifying information or specific instructions NOTE Text set off in this manner presents commentary sidelights or...

Page 11: ...njury from electric shock remove all power cords to completely disconnect power from the system Any product or assembly marked with these symbols indicates that the component exceeds the recommended w...

Page 12: ...4 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored Outside North America call the nearest Compaq Technical Support Phone Center Telephone numbers for wor...

Page 13: ...and Hardware Guide Comments Part Number EK BCP28 IA 161356 001 File Name A FRNT DOC Last Saved On 9 30 99 3 10 PM Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller In...

Page 14: ...switch that provides a flexible switching platform to meet both low latency and high throughput demands It consists of a motherboard with connections for up to 16 Giga Bit Interface Converter GBIC mo...

Page 15: ...re 1 1 Storage switch front panel Table 1 1 Front Panel Features Identifier Description Function 1 Fibre Channel ports Connects the switch to devices 2 RJ 45 Ethernet connector Connects the switch to...

Page 16: ...in creating upgrading maintaining and configuring a fabric Reliability Highly integrated reliable multifunction application specific integrated circuits ASICs are used throughout the switch High perfo...

Page 17: ...redits distributed among all 8 virtual channels In order frame delivery The switch delivers the frames to a destination F FL_Port in the same order received by the source F FL_Port The in order frame...

Page 18: ...defined in the Fibre Channel Standard This function allows external devices to discover other fabric connected devices Name Server manages a database that relates external device quantities including...

Page 19: ...ensure the switch s reliability Power On Self Test POST BootROM Memory Testing Temperature and fan speed monitoring Low component count Optional dual redundant hot pluggable power supplies Serviceabil...

Page 20: ...mponents Figure 1 2 shows the top view of the SAN Switch 16 Table 1 3 describes the key components 3 5 2 1 4 Figure 1 2 Switch components Table 1 3 Compaq StorageWorks SAN Switch 16 Components Identif...

Page 21: ...modules a metal spring loaded door protects the unused port positions Shortwave GBIC SW and longwave GBIC LW GBIC modules are supported The following figure shows a GBIC module Figure 1 3 Giga Bit In...

Page 22: ...dule is shipped with a protective plug that should remain in place when no fiber optic cable is connected to the port Switching Function The SAN Switch 16 switching function is based on a central memo...

Page 23: ...mber EK BCP28 IA 161356 001 File Name C CH2 INSTALLATION DOC Last Saved On 9 30 99 11 23 AM Chapter 2 Installation Package Contents Make sure the following items are included in the Compaq StorageWork...

Page 24: ...the switch is 75 cubic feet per minute cfm with nominal bulk flow of 15 cfm CAUTION Do not block the front or rear air vents The switch uses ambient air for cooling Power Requirements The AC power cor...

Page 25: ...ling GBIC Modules The SAN Switch 16 can accommodate up to 16 GBIC modules GBIC modules are hot pluggable To install a GBIC module CAUTION The GBIC modules contain static sensitive components Use elect...

Page 26: ...h Table 2 1 lists the cable specifications All cables connect at the front of the switch Table 2 1 Cabling Specifications Cable Type Cable Specifications Maximum Length GBIC Module Shortwave Fiber Opt...

Page 27: ...Subsystem and Host The storage subsystem and host devices connect to the GBIC modules in the switch s Fibre Channel ports Cable connectors are keyed and must be inserted properly into the GBIC module...

Page 28: ...le Connect the AC power cable to the AC connector on the front right side of the switch If you have dual redundant power supplies connect the second power cable to the AC connectors on the front left...

Page 29: ...witch management 1 Power on the switch 2 Verify the Power On Self Test POST 3 Set the IP address of the switch 4 Initiate a Telnet session Powering up the Switch Turn on the AC power switch located on...

Page 30: ...witch flashes every 2 seconds Fast flashing green Internal loopback diagnostic flashes every second Flickering green The port is active and transferring data and frame traffic Verifying the Power On S...

Page 31: ...controls To set the IP address using the front panel controls 1 Select the Configuration menu using the right front panel button 2 Scroll down to the Ethernet IP Address option Select this option usi...

Page 32: ...t from a workstation connected to the network NOTE For Windows 95 98 NT select Run from the Start menu Type Telnet then click OK 2 From Telnet connect to the switch using the IP address NOTE For Windo...

Page 33: ...r 4 Front Panel Switch Management This chapter contains general information and examples on managing and monitoring the switch using the front panel buttons Control Buttons Figure 4 1 shows the front...

Page 34: ...nts numeric values 2 Up Scrolls up the command list and increments numeric values 3 Enter Accepts input and executes a selected function 4 Tab Esc Tabs through options and reverses through previous co...

Page 35: ...mory Test Fibre Channel Subnetmask Port Enable Current Date Port Register Test Gateway Address QuickLoop Disable Booted At Central Memory Test Domain QuickLoop Enable Firmware Date CMI Conn Test BB_cr...

Page 36: ...10 77 77 77 Ethernet Submask ipAddrSet none Fibre Channel IP Address ipAddrSet none Fibre Channel Subnetmask ipAddrSet none Gateway Address ipAddrSet none Domain configure 0 BB_credit configure 16 G_...

Page 37: ...e portDisable port N A Port Enable portEnable port N A QuickLoop Disable qlDisable N A QuickLoop Enable qlEnable N A QuickLoop Port Disable qlPort Disable N A QuickLoop Port Enable qlPort Enable N A C...

Page 38: ...amTest N A Port Register Test portRegTest N A Central Memory Test centralMemoryTest N A CMI Conn Test cmiTest N A CAM Test camTest N A Port Loopback Test portLoopbackTest N A Cross Port Test crossPort...

Page 39: ...he value Ethernet Subnetmask To view the Ethernet subnet mask value press Enter while Ethernet Subnetmask displays on the front panel To enter a new subnet address use Up and Down to increment or decr...

Page 40: ...effect the value can by any number between 0 and 31 Normally the switch assigns itself a domain but you can also assign this number manually BB_credit To view the buffer to buffer credit press Enter w...

Page 41: ...s the set value an error condition results The E_D_TOV value can range from 1 to 60 seconds NOTE The set value for E_D_TOV must be smaller than the set value for the R_A_TOV Data Field Size To view th...

Page 42: ...channel settings are already optimized for switch performance Changing the default values if properly selected can improve switch performance somewhat but can also severely degrade switch performance...

Page 43: ...ssing Tab Esc Unset QuickLoop Port To unset a QuickLoop Port press Enter while Unset QuickLoop Port displays on the front panel Use Up and Down to scroll to the desired port 0 to 15 Press Enter to sel...

Page 44: ...s inactive After all multicast and broadcast paths have been rerouted the F_Ports and FL_Ports go offline All routes through the switch become unavailable by increasing path cost to hex E_Ports go off...

Page 45: ...Port Disable displays on the front panel Use Up and Down to choose the desired port 0 to 15 Press Enter to select Yes and Tab Esc to select No QuickLoop Port Enable To enable a QuickLoop port press E...

Page 46: ...to the switch s status from this menu To select commands press Enter while Status Menu displays on the front panel Switch Name To view the switch name press Enter while Switch Name displays on the fr...

Page 47: ...s display different dates When the switch is rebooted the flash code becomes the executing processor code and both dates match Flash Date To view the flash date press Enter while Flash Date displays o...

Page 48: ...rt An interswitch expansion port used to connect to an E_Port on another switch to build a larger switch fabric F F_Port The fabric access port used to connect an N_Port on another switch to control a...

Page 49: ...rt performance Temperature To view the temperature of the switch from five sensors on the motherboard press Enter while Temperature displays on the front panel Using Up or Down you can toggle between...

Page 50: ...Name E CH4 FRONT PANEL SWITCH MANAGEMENT DOC Last Saved On 9 30 99 11 27 AM Licenses To view a list of the licensed options on a switch press Enter while Licenses displays on the front panel Possible...

Page 51: ...self diagnostic capabilities aid in isolating equipment or fabric failures You can perform diagnostics when using the front panel controls or a Telnet session Since the front panel displays a two line...

Page 52: ...et Command Memory test Checks processor RAM memory ramTest Port Register test Checks the ASIC registers and SRAMs portRegTest Central Memory test Checks the motherboard SRAMs centralMemoryTest CMI Con...

Page 53: ...ved On 9 30 99 11 30 AM Test Menu To execute diagnostic tests from the switch s front panel press Enter while Test Menu displays on the front panel The following options are available Switch Offline S...

Page 54: ...est Central Memory test Cross Port test CMI Conn test SRAM Data Retention test CMEM Data Retention test CAM test Port Loopback test Spin Silk test Switch Offline Diagnostic tests that jeopardize data...

Page 55: ...st The data cells can be uniquely written and read correctly data write read test The data in any one ASIC can be read from any other ASIC asic asic test Bad parity can be detected and flagged in the...

Page 56: ...ration of the switch by sending frames from each port s transmitter back to the same port s receiver through an internal hardware loopback The Port Loopback test is an internal test that continues to...

Page 57: ...are applicable to the Spin Silk test NOTE When running the Spin Silk test set the operating mode value to 0 or 1 Related error messages are DIAG INIT DIAG PORTDIED DIAG XMIT DIAG PORTSTOPPED DIAG ERR...

Page 58: ...e Comments Part Number EK BCP28 IA 161356 001 File Name F CH5 DIAGNOSTICS DOC Last Saved On 9 30 99 11 30 AM Push Button Test To verify that the front panel control buttons are functioning properly pr...

Page 59: ...message tables System Error Message Formats There are two error message formats depending on whether you are gathering information from the front panel or through a Telnet session In all cases the la...

Page 60: ...t During a Telnet session use the errShow command to display all detected errors The error counter goes to a maximum of 999 The following information displays for each detected error Number of errors...

Page 61: ...ssages contain the following abbreviations sb should be er bits in error NOTE If you run the portStatsShow or the diagShow command before you run a test errors can display as a result of the normal sy...

Page 62: ...able to match each error number with the test that caused the error Definitions of error names and necessary actions to correct each error are listed in the Error Message Table section of this chapter...

Page 63: ...age Numbers continued Error Number Test Name Error Name 1020 1021 1025 1026 1027 1028 1029 102A 102B 102C 103O 106F Central Memory test DIAG CMBISRTO DIAG CMBISRF DIAG LCMRS DIAG LCMTO DIAG LCMEM DIAG...

Page 64: ...Saved On 9 30 99 11 32 AM Table 6 2 Error Message Numbers continued Error Number Test Name Error Name 2640 2641 2642 2643 2644 2645 2646 2647 264F 265F 266E 266F 2660 2661 2662 2670 2671 Port Loopback...

Page 65: ...2 Error Message Numbers continued Error Number Test Name Error Name 3040 3041 3042 3043 3044 3045 3046 3047 304F 305F 3060 3061 3062 306E 306F 3070 3071 3078 Cross Port test DIAG ERRSTAT ENCIN DIAG E...

Page 66: ...001 File Name G CH6 ERROR MESSAGES DOC Last Saved On 9 30 99 11 32 AM Table 6 2 Error Message Numbers continued Error Number Test Name Error Name 384F 385F 3840 3841 3842 3843 3844 3845 3846 3847 3870...

Page 67: ...egTest sramRetentionTest An ASIC register or ASIC SRAM did not respond to an ASIC data access ASIC failure Replace motherboard assembly DIAG CAMINIT Err 223B camTest The port failed to initialize due...

Page 68: ...moryTest A port received the wrong CMEM error type ASIC failure Replace motherboard assembly DIAG CMICKSUM Err 2036 cmiTest A CMI message received a failed bad checksum test ASIC or motherboard failur...

Page 69: ...47 3840 3847 portLoopbackTest crossPortTest spinSilk The Port Error Statistics counter is non zero meaning an error was detected when receiving frames One of the following status errors occurred Enc_i...

Page 70: ...tion did not match data previously written into the same location ASIC failure Replace motherboard assembly DIAG LCMEMTX Err 1F27 1028 centralMemoryTest A Central Memory transmit path failed ASIC 1 fa...

Page 71: ...ortLoopbackTest crossPortTest spinSilk A port was in loopback mode and then went inactive ASIC GBIC module or fiber cable failure Replace motherboard assembly GBIC module or fiber cable DIAG PORTSTOPP...

Page 72: ...es received Cl3FrmRx number of Class 3 frames received ASIC GBIC module or fiber cable failure Replace motherboard assembly GBIC module or fiber cable DIAG TIMEOUT Err 266F 306F 386F portLoopbackTest...

Page 73: ...any multicast groups in use Remove some of the groups FABRIC BADILS LOG_WARNING There is a bad ISL ELS size The ISL ELS payload is wrong Contact customer support FLASH BAD_MIRROR LOG_WARNING The syste...

Page 74: ...t FANS 5_FAILED LOG_CRITICAL The switch overheated Fan Failure Contact customer support FANS 6_FAILED LOG_CRITICAL The switch overheated Fan Failure Contact customer support POWER 1_FAILED LOG_CRITICA...

Page 75: ...on failed OS error Contact customer support PANIC QCREATE LOG_PANIC The message queuer failed OS error Contact customer support PANIC QDELETE LOG_PANIC Message queuer deletion failed OS error Contact...

Page 76: ...r Contact customer support SYS FLASHRD LOG_ERROR There was a FLASH memory read error OS error Contact customer support SYS FLASHWR LOG_ERROR There was a FLASH memory write error OS error Contact custo...

Page 77: ...r support HLO DEADTIMEOUT LOG_ERROR Incompatible inactivity time out received from a port OS error Contact customer support FSPF SCN LOG_WARNING There is an illegal SCN OS error Contact customer suppo...

Page 78: ...PARENT LOG_ERROR There is a null parent OS error Contact customer support MCAST NOPARENTLSR LOG_ERROR There is a null lsrP OS error Contact customer support UCAST ADDPATH LOG_CRITICAL A path failed to...

Page 79: ...Replacement Repair and Replacement Overview This chapter covers the recommended and supported field repair and replacement for the Compaq StorageWorks SAN Switch 16 This chapter includes Field Replace...

Page 80: ...nd shipping information Table 7 1 Field Replaceable Units Description Part Number Motherboard Assembly 159665 001 29 34650 01 Power Supply 159663 001 29 34648 01 Fan Assembly 159666 001 29 34651 01 Ch...

Page 81: ...the power supply pull the handle at an upward angle and slide the unit out Installing the Power Supply To install a new power supply 1 Slide the new power supply into its slot until the unit is flush...

Page 82: ...ng a GBIC Module The GBIC modules are installed and removed by sliding them into and out of the slots on the front of the unit CAUTION The GBIC modules contain static sensitive components Use electros...

Page 83: ...ntil its connector is firmly seated into the port If you are using an IBM GBIC module lock the module in place with the locking bar For other GBIC modules the latch prongs automatically lock to preven...

Page 84: ...ptive screws on the rear of the switch 2 Carefully pull the fan assembly out of the chassis rear panel Figure 7 4 Fan assembly Installing the Fan Assembly To install the fan assembly 1 Slide the assem...

Page 85: ...move all power cables and fiber optic cables attached to the front panel 3 Remove all GBIC modules See Removing a GBIC Module earlier in this chapter 4 Remove the power supply or supplies See Removing...

Page 86: ...perly seated 4 Reinstall the power supply or supplies See Installing the Power Supply earlier in this chapter 5 Reinstall the GBIC modules See Installing a GBIC Module earlier in this chapter 6 Reconn...

Page 87: ...the Motherboard earlier in this chapter Installing the Switch Components To install the switch components into a new chassis 1 Install the motherboard See Installing the Motherboard earlier in this ch...

Page 88: ...n information for this product always refer to this Series Number This Series Number should not be confused with the marketing name or model number for your Compaq StorageWorks SAN Switch 16 Federal C...

Page 89: ...lled and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in wh...

Page 90: ...received including interference that may cause undesired operation For questions regarding your product contact Compaq Computer Corporation P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 or...

Page 91: ...ce Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Mouse Compliance Statement This device complies w...

Page 92: ...9 30 99 11 35 AM Japanese Notice Taiwanese Notice Laser Devices All Compaq systems equipped with a laser device comply with safety standards including International Electrotechnical Commission IEC 825...

Page 93: ...ed herein Allow only Compaq authorized service technicians to repair the laser device Compliance with CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Admi...

Page 94: ...de Comments Part Number EK BCP28 IA 161356 001 File Name I APPA REGULATORY COMPLIANCE NOTICES DOC Last Saved On 9 30 99 11 35 AM Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm 35...

Page 95: ...static electricity from a finger or other conductor can damage system boards or other static sensitive devices This type of damage can reduce the life expectancy of the device To prevent electrostati...

Page 96: ...o a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against...

Page 97: ...FCP Complies with ANSI Standard to transmit SCSI commands and data ANSI Fibre Channel protocol Fibre Channel ANSI Standard FC PH Fabric initialization Complies with FC SW 3 2 IP Over Fibre Channel FC...

Page 98: ...to 84 480 ft 10 km for long wavelength optical link Chassis types Back to front airflow power supply out front Fabric Management Specifications Table C 2 Fabric Management Specifications Standard Fea...

Page 99: ...EN55022 Level A 89 336 EEC Norway EN60950 A1 A2 A3 A4 A11 Finland EN60950 A1 A2 A3 A4 A11 73 23 EEC EN55022 Level A 89 336 EEC Denmark EN60950 A1 A2 A3 A4 A11 73 23 EEC EN55022 Level A 89 336 EEC Aus...

Page 100: ...alue Temperature operating 32 F to 104 F 0 C to 40 C Temperature non operating 31 F to 149 F 35 C to 65 C Operating humidity 5 to 85 RH noncondensing 104 F 40 C Nonoperating humidity 95 RH noncondensi...

Page 101: ...e Table C 6 Power Supply Requirements Feature Requirement Total power 150 watts Input voltage 85 to 265 VAC Input line frequency 47 to 63 Hz Inrush current 10 amps peak 300 usec hot cold start Harmoni...

Page 102: ...automated address assignment 1 4 congestion management 1 3 setup 1 3 B bag antistatic 7 7 bandwidth 1 3 BB credit See buffer to buffer credit bezel replacing 7 8 boot prom date 4 15 straps using B 2 t...

Page 103: ...est defined 5 5 error messages 5 5 numbers 6 5 failure action 6 3 commands executing 4 2 front panel 4 4 scrolling through 4 2 Telnet 4 4 Compaq authorized reseller xiii Compaq Series Number A 1 Compa...

Page 104: ...Channel port 1 2 LED indicator states 3 2 power ON OFF switch 1 2 power supply 1 2 delivery control message verifying 5 5 frame 1 4 device discovery 1 3 diagnostics error messages 6 3 6 9 overview 5...

Page 105: ...ESD See electrostatic discharge establishing a Telnet session 3 4 Ethernet connector connecting cables 2 6 defined 1 2 IP address setting 4 7 viewing 4 7 subnet mask 4 7 viewing 4 7 Ethernet subnet m...

Page 106: ...1 2 LED indicators 3 1 operation verifying 5 7 FRUs See field replaceable units functionality front panel controls 4 1 switch 1 9 G gateway address setting 4 8 viewing 4 8 GBICs See Giga Bit Interfac...

Page 107: ...7 safety requirements C 3 type A 7 latency 1 3 1 5 LED indicators 3 1 lights 3 2 location operating 2 2 login 1 4 longwave Giga Bit Interface Converter modules 1 9 M manageability 1 5 memory bank cen...

Page 108: ...1 passwords setting to default 4 11 performance 1 3 1 5 Port Loopback test defined 5 6 error messages 5 6 numbers 6 6 failure action 6 3 Port Register test defined 5 5 error messages 5 5 numbers 6 4...

Page 109: ...n assembly 7 5 Giga Bit Interface Converter modules 7 4 motherboard 7 6 power supply 7 2 requirements cooling 2 2 power 2 2 reset to default 4 11 Resource Allocation Time Out Value 4 8 retention data...

Page 110: ...llustrated 1 7 installing 7 9 removing 7 8 diagnostics 5 1 dimensions C 4 features 1 3 front panel 1 2 functionality 1 9 illustrated 1 2 kit contents 2 1 manageability 1 5 monitoring 1 1 mounting meth...

Page 111: ...ng proper memory function 5 4 register accessibility 5 5 values changing 1 2 time out 4 8 4 9 vents air 2 2 verifying button functional operation 5 8 control message delivery 5 5 data retention ASIC 5...

Page 112: ...paq StorageWorks SAN Switch 16 Installation and Hardware Guide Comments Part Number EK BCP28 IA 161356 001 File Name L INDEX DOC Last Saved On 9 30 99 11 41 AM W Web access 2 6 World Wide Name 4 14 wr...

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