Compal CH7465LG Series, User Manual

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9/29/2015 Cable modem COMPAL series CH7465LG Wireless Technology
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Issue A possible solution
None of the
LED off
CH7465LG device is not powered or is faulty.
• Make sure that you are using the correct power adapter.
• Using a different power adapter supplied with the device before this can CH7465LG
damage the device.
• Make sure the power adapter is properly connected to the device and network CH7465LG
socket (or other source).
• Make sure that the power supply is working properly. Replace any blown fuse,
eventually turn all of the circuit breaker.
• Disconnect the power supply from the power source and the device CH7465LG and reconnect it.
• If none of these actions solve the problem, contact your supplier.
Unable to send
or
receive data
If you have cable TV, check that your TV is working and whether the image is bright.
If you can not receive TV channels, the data service will not function.
• Check the coaxial cable at CH7465LG in the drawer. If necessary,
hand tighten.
• Check the IP address.
• Check that the Ethernet cable is properly connected to the device and the computer CH7465LG.
• If the device is connected via the Ethernet port, verify connectivity using the LEDs
LEDs on the rear panel.
Wireless clients
They can not send
or
receive data
Perform the first four checks from the "I can not send or receive data." Check
Setup Mode security (Security mode) on the Wireless Security
(Wireless Security)
• If the device CH7465LG active WPA and configured Access
password, make sure that all wireless clients have set the same password. if it
the problem is not resolved, make sure the wireless client supports WPA.
• If the device CH7465LG active WEP and configured access
key, make sure that all of the wireless clients are configured the same WEP key. If the
not solve the problem, check whether the client wireless adapter supports the type of keys
WEP configured on the device CH7465LG.
• To temporarily disable the security system as a potential problem, disable
Security.
After solving the problem, be sure to secure your wireless network to reactivate.
• On the management of wireless access, make sure that all the required
wireless clients properly specified MAC address.
Low wireless
Transmission
Speed ​ ​ active
WPA functions
On the Wireless Primary Network, check that the WPA encryption type TKIP. If
your wireless clients support AES protocol, change the WPA Encryption to AES.
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