R2SUBZ and R2SUBDF - Installation Guide - Page 15
Warranty Information And Service
Transferable Warranty (Limited) – Valid in the USA Only
Community loudspeaker systems are warranted in the USA to be free from defects in materials and workmanship for a period of five
years, as determined by one of the following two methods, whichever is longer:
1.
Starting from the date of retail purchase, as noted on the sales receipt from an authorized Community dealer,
OR
2.
Starting from the date of manufacture, determined by the serial number, if the sales receipt is not available.
This warranty applies to the product; therefore, the remainder of the warranty period will be automatically transferred to any
subsequent owner.
This warranty applies only to failure of a Community loudspeaker caused by defects in materials and workmanship during the stated
warranty period. It does not apply to a unit that has been subjected to abuse, accident, modification, improper
handling/installation, or repairs made without factory authorization or by anyone other than authorized Community Field Service
Stations. This warranty is void if the serial number has been defaced, altered or removed.
Products covered by this warranty will be repaired or replaced at the option of Community, without charge for materials or labor,
provided all the terms of this warranty have been met.
Obtaining Warranty Service
Warranty service may be obtained from the factory, or from an authorized Field Service Station.
To obtain factory or field warranty service for products purchased in the United States, return the product for inspection to the
address below, freight prepaid, in the original packaging. If the original packaging is not available, call or write Community
Warranty Service to obtain proper packaging materials or hand carry the product to the nearest Field Service Station.
Factory
Service
Center:
Community
Warranty
Service
333
East
Fifth
Street
Chester, PA 19013-4511 USA
Field Service Station:
Call (610) 876-3400 for the nearest Authorized Field Service Station
For factory service, please call (610) 876-3400 for a Return Authorization (R/A) number before shipping. The following information
must be included in the package:
1.
Owner’s complete name, daytime phone number, return street address and return authorization number.
2.
The serial number of the product being returned and a copy of the retail sales receipt, if possible.
3.
A complete description of the problem(s) experienced, including a brief description of how the equipment is being
used and with what brand, model and output power of amplifier.
Upon receipt, the service center will determine if the problem is covered under warranty. If covered under this warranty, the
product will be repaired or replaced, at Community’s option, and returned to the owner freight prepaid. If the problem is not
covered under this warranty, the owner will be notified of the problem with an estimate of the repair costs.
Consequential and Incidental Damages: Community shall not be liable for any consequential or incidental damages including,
without limitation, injury to persons, property, or loss of use. Some states do not allow the exclusion or limitations of consequential
or incidental damages, so the above limitations and exclusions may not apply.
This Community warranty is not extended by the length of time which an owner is deprived of the use of the product. Repairs and
replacement parts provided under the terms of this warranty shall carry only the remaining portion of the warranty.
Community reserves the right to change the design of any product from time to time, without notice and with no obligation to make
corresponding changes in products previously manufactured.
While this warranty gives specific legal rights, there may also be other rights that vary from state to state. No action to enforce this
warranty shall be permitted ninety days after expiration of the warranty period.
Warranty Information and Service for Countries Other Than The USA
To obtain specific warranty information and available service locations for countries other than the United States of America, contact
the authorized Community Distributor for your specific country or region.
