Chapter 3
Installing the telephony modem
CAUTION: This device is for indoor use only. Do not route the Ethernet cable(s)
outside of the building. Exposure of the cables to lightning could create a safety
hazard and damage the product.
Before starting the installation, make sure of the following:
■
You have all the
Additional items needed (not included)
(page
11) .
■
You have
Establish an Internet connection
(page
21)
■
Cable, phone, and power outlets are available near the computer.
If a cable outlet is not conveniently located, your service provider can install a new one.
To set up your modem using the Surfboard Central app (SBC app), refer to the SURFboard
Central User Guide for Cable Modems available on the
.
Choose an installation location
There are several factors to consider when choosing a location to install your cable modem:
■
Choose a location in your home where your cable modem and computer are preferably
near existing cable, phone, and electrical wall outlets.
If a cable outlet is not conveniently located, check with your service provider to install
one.
CAUTION:
Risk of equipment damage
Connect your cable modem to your wiring junction box. Incumbent telephone
service must be physically disconnected at the outside interface box before
making any connections.
■
Is an AC outlet available nearby? For best results, the outlet should not be switched and
should be close enough to your cable modem that extension cords are not required.
■
Is a cable jack available? For best performance, keep the number of splitters between
the jack and cable drop to a minimum.
Each splitter attenuates (reduces) the signal available to your cable modem. Multiple
splitters can slow down your Internet connection and also affect your telephone service.
■
Can you easily run cables between your cable modem and telephones?
■
If you are connecting devices to an Ethernet port, can you easily run cables between
your cable modem and those devices?
SURFboard
®
SBV2402 Internet and Voice Cable Modem for Xfinity
®
customers User Guide STANDARD Revision x.3 17
Summary of Contents for ARRIS SURFboard SBV2402
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