■
For mounting on plywood or studs: two #6 x 1.5" (38.1 mm) self-tapping panhead wood
screws (not included)
■
Screwdriver (flat-blade or Phillips, depending on what kind of screws you use).
■
Transparent tape (not included) for temporarily securing the mounting template to the
wall.
Location
Always position your cable modem:
■
Within proximity to an AC outlet. The power cord must reach the AC outlet without
stretching it and without using extension cords.
■
Near a cable outlet (to avoid long cable runs).
Establish an Internet connection
1. To check for Internet connectivity, open a web browser (Internet Explorer, Google
Chrome, Firefox, or Safari) on your computer or laptop.
2. Click
or type a valid URL of your choice in the address bar and press
Enter.
The ARRIS SURFboard website or your selected website should open. If the website fails to
open, please call Comcast Customer Support at 1-855-OK-BEGIN (1-855-652-3446) to set up
your Internet service or activate your cable modem.
Chapter 3: Installing the telephony modem
SURFboard
®
SBV2402 Internet and Voice Cable Modem for Xfinity
®
customers User Guide STANDARD Revision x.3 21
Summary of Contents for ARRIS SURFboard SBV2402
Page 39: ......