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Command Communications, Inc. does not guarantee that this product will be compatible with the telecommunications systems of all countries.
Modifications may have been made to products in order to function in certain locations. Therefore, it is best to purchase our products in the
country in which it will be used.

If this product is purchased outside the U.S. from an authorized Command Communications' dealer, it should be returned for repair at the
location where it was purchased, as provisions have been established to handle warranty repair outside the U.S.

If you send the product directly to Command Communications for repair, you will be responsible to pay all freight, handling, and Custom
charges (both ways).

CS 5500 Operator’s Guide

10

Registration information

The CS 5500 has been registered with the Federal Communications Commission (FCC). It meets FCC requirements and may be connected
directly to your telephone line. On the bottom of this equipment is a label that contains, among other information, the FCC registration number
and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be provided to the telephone company. Use the
REN to help determine the maximum number of devices you can connect to your telephone without eliminating their ability to ring when your
number is called. In many areas, the sum of the RENs of all devices connected to one line should not exceed 5.0. To determine how many
devices you can connect to your line, contact your local telephone company to find out the maximum REN for your area.

The CS 5500 may not be connected to a party line or coin line telephone network. If the CS 5500 does not function properly, disconnect the unit.
Follow the instructions provided in the section "Two year limited warranty" to obtain the necessary repair service.

If the CS 5500 causes harm to the network, the telephone company may discontinue your service temporarily. If possible, they will notify you in
advance. But if advance notice is not practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right
to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in the telephone network. Should these changes affect the CS 5500, the telephone company must
notify you, in writing, to enable you to maintain uninterrupted service.

If you need to order a modular jack from the telephone company, request either a USOCRJ11C or a USOCRJ13C.

FCC Rules Part 15--Computing Devices

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
 

„

 Reorient or relocate the receiving antenna.

„

 Increase the separation between the equipment and receiver.

„

 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected..

 
Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the CS 5500.

Industry Canada Information

"Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunication network
protective, operation and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications
company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Summary of Contents for ComSwitch 5500

Page 1: ...Customer Service 1 800 288 6794 for U S and Canada Customer Service E mail ccitech commandcom net 3 ...

Page 2: ...mend that you disconnect service for Call Forwarding Introduction to the CS 5500 Thank you for purchasing the CS 5500 Data communications is becoming increasingly popular and the CS 5500 allows you to take advantage of this technology The CS 5500 is a state of the art Telephone Line Sharing device which eliminates the extra dedicated telephone lines used to operate a fax modem or other telephone d...

Page 3: ...of phone cables that can be connected and disconnected from a telephone device A non modular system consists of cables that are hard wired to the telephone device and cannot be disconnected from the equipment A telephone installer may be required to install the CS 5500 on a non modular system NOTE Many offices have a KSU or PBX phone system The CS 5500 works with either of these systems Simply fol...

Page 4: ... it in close proximity to any peripheral equipment approximately 2 to 3 feet away from all electronic equipment CS 5500 Operator s Guide 2 Connecting the CS 5500 This section explains how to install the CS 5500 in most phone configurations that appear in a home or office You can install the CS 5500 into one of the following phone configurations z a single telephone line z a telephone system Instal...

Page 5: ...the FAX MODEM port on the CS 5500 Set the modem to answer on 1 ring NOTE To connect a Caller ID device with the CS 5500 simply plug the Caller ID into the PHONE port then plug your phone into the Caller ID The factory setting for Caller ID operation is OFF To turn Caller ID ON perform the following steps 1 Take the phone in the PHONE port off hook 2 Press 116 three beeps 402 three beeps 3 Hang up ...

Page 6: ...hould be familiar with telephone wiring to complete this installation If you have any questions or are not confident that you can complete this installation procedure contact the Customer Service Center in the Warranty section of this guide or a professional installer for further instructions Do not plug the CS 5500 into a telephone system phone jack You may damage your phone system Using the CS 5...

Page 7: ...any of the following steps z Lift the receiver of any phone device on the line connected to the CS 5500 and hang it up z Answer a call from any phone before the call is transferred to the FAX MODEM port z Place an outbound call from any phone connected on the line connected to the CS 5500 The default operating mode for the CS 5500 is the Automatic mode To return the CS 5500 to the Automatic mode p...

Page 8: ...ansferring their calls Following is a sample announcement message that you may wish to use Hello this is ________ If you wish to send a fax press 11 on your tone phone or leave a message at the tone If the CS 5500 is in the Semi Automatic mode you should leave a four 4 second silent period at the beginning of the outgoing message you use on your answering machine NOTE Callers cannot transfer a cal...

Page 9: ...ission may interrupt the call Receiving a computer call Unlike a fax call inbound computer calls do not produce identifying tones they remain silent until another modem answers the call To receive a computer call to the FAX MODEM port instruct the caller to use one of the following methods In this example we use a modem Dialing the receiving computer through the originating calling computer To hav...

Page 10: ...ve Ring detection ON perform the following steps 1 Take the phone in the PHONE port off hook 2 For line 1 press 114 three beeps 3 Hang up the phone To turn Distinctive Ring detection OFF perform the following steps 1 Take the phone in the PHONE port off hook 2 For line 1 press 014 three beeps 3 Hang up the phone Contact Customer Service for more information regarding operation with the Distinctive...

Page 11: ...wering machine 3 Set your fax to answer on 1 ring 4 Set your answering machine to answer on 2 rings Why don t fax calls transfer to the fax when I answer the phone Some fax machines do not produce fax tones therefore when you receive this type of call press 11 on your tone phone and then hang up Why don t fax calls transfer to the fax when my answering machine answers a call CS 5500 is in the Semi...

Page 12: ...erformance with this warranty This warranty does not cover or provide for the reimbursement or payment of incidental or consequential damages Some states do not allow this exclusion or limitation of incidental or consequential damages so the above exclusion or limitation may not apply to you SERVICE INFORMATION PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY 1 Pack the CS 5500 in the original cart...

Page 13: ...ar jack from the telephone company request either a USOCRJ11C or a USOCRJ13C FCC Rules Part 15 Computing Devices Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses a...

Page 14: ...ger Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5 11 CS 5500 Operator s Guide ...

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