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Customer Service: 1-800-288-6794

(for U.S. and Canada)

Customer Service E-mail:

[email protected]

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Summary of Contents for ComSwitch 5500

Page 1: ...Customer Service 1 800 288 6794 for U S and Canada Customer Service E mail ccitech commandcom net 3 ...

Page 2: ...mend that you disconnect service for Call Forwarding Introduction to the CS 5500 Thank you for purchasing the CS 5500 Data communications is becoming increasingly popular and the CS 5500 allows you to take advantage of this technology The CS 5500 is a state of the art Telephone Line Sharing device which eliminates the extra dedicated telephone lines used to operate a fax modem or other telephone d...

Page 3: ...of phone cables that can be connected and disconnected from a telephone device A non modular system consists of cables that are hard wired to the telephone device and cannot be disconnected from the equipment A telephone installer may be required to install the CS 5500 on a non modular system NOTE Many offices have a KSU or PBX phone system The CS 5500 works with either of these systems Simply fol...

Page 4: ... it in close proximity to any peripheral equipment approximately 2 to 3 feet away from all electronic equipment CS 5500 Operator s Guide 2 Connecting the CS 5500 This section explains how to install the CS 5500 in most phone configurations that appear in a home or office You can install the CS 5500 into one of the following phone configurations z a single telephone line z a telephone system Instal...

Page 5: ...the FAX MODEM port on the CS 5500 Set the modem to answer on 1 ring NOTE To connect a Caller ID device with the CS 5500 simply plug the Caller ID into the PHONE port then plug your phone into the Caller ID The factory setting for Caller ID operation is OFF To turn Caller ID ON perform the following steps 1 Take the phone in the PHONE port off hook 2 Press 116 three beeps 402 three beeps 3 Hang up ...

Page 6: ...hould be familiar with telephone wiring to complete this installation If you have any questions or are not confident that you can complete this installation procedure contact the Customer Service Center in the Warranty section of this guide or a professional installer for further instructions Do not plug the CS 5500 into a telephone system phone jack You may damage your phone system Using the CS 5...

Page 7: ...any of the following steps z Lift the receiver of any phone device on the line connected to the CS 5500 and hang it up z Answer a call from any phone before the call is transferred to the FAX MODEM port z Place an outbound call from any phone connected on the line connected to the CS 5500 The default operating mode for the CS 5500 is the Automatic mode To return the CS 5500 to the Automatic mode p...

Page 8: ...ansferring their calls Following is a sample announcement message that you may wish to use Hello this is ________ If you wish to send a fax press 11 on your tone phone or leave a message at the tone If the CS 5500 is in the Semi Automatic mode you should leave a four 4 second silent period at the beginning of the outgoing message you use on your answering machine NOTE Callers cannot transfer a cal...

Page 9: ...ission may interrupt the call Receiving a computer call Unlike a fax call inbound computer calls do not produce identifying tones they remain silent until another modem answers the call To receive a computer call to the FAX MODEM port instruct the caller to use one of the following methods In this example we use a modem Dialing the receiving computer through the originating calling computer To hav...

Page 10: ...ve Ring detection ON perform the following steps 1 Take the phone in the PHONE port off hook 2 For line 1 press 114 three beeps 3 Hang up the phone To turn Distinctive Ring detection OFF perform the following steps 1 Take the phone in the PHONE port off hook 2 For line 1 press 014 three beeps 3 Hang up the phone Contact Customer Service for more information regarding operation with the Distinctive...

Page 11: ...wering machine 3 Set your fax to answer on 1 ring 4 Set your answering machine to answer on 2 rings Why don t fax calls transfer to the fax when I answer the phone Some fax machines do not produce fax tones therefore when you receive this type of call press 11 on your tone phone and then hang up Why don t fax calls transfer to the fax when my answering machine answers a call CS 5500 is in the Semi...

Page 12: ...erformance with this warranty This warranty does not cover or provide for the reimbursement or payment of incidental or consequential damages Some states do not allow this exclusion or limitation of incidental or consequential damages so the above exclusion or limitation may not apply to you SERVICE INFORMATION PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY 1 Pack the CS 5500 in the original cart...

Page 13: ...ar jack from the telephone company request either a USOCRJ11C or a USOCRJ13C FCC Rules Part 15 Computing Devices Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses a...

Page 14: ...ger Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5 11 CS 5500 Operator s Guide ...

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