Comfortflame CGCFTNA Owner'S Operation And Installation Manual Download Page 24

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124978-01B

24

TRoUBlesHooTING

 WARNING: Turn off heater and let cool before servicing. Only a 

qualiied service person should service and repair heater.

 CAUTION: Never use a wire, needle, or similar object to clean 

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

POSSIBLE CAUSE

1. Ignitor  cable  pinched  or 

wet

2. Ignitor  electrode  not  con-

nected to ignitor cable

3. Broken ignitor cable

4. Bad piezo ignitor

5. Ignitor electrode broken
6. Ignitor electrode positioned 

wrong

1. Gas  supply  turned  off  or 

equipment  shutoff  valve 

closed

2. Control knob not in PILOT 

position

3. Control knob not pressed in 

while in PILOT position

4. Air  in  gas  lines  when  in

-

stalled

5. Depleted  gas  supply  (pro-

pane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not 

correct

REMEDY 

1. Free ignitor cable if pinched 

by  any  metal  or  tubing. 

Keep ignitor cable dry

2. Reconnect ignitor cable

3. Replace ignitor cable

4. Replace piezo ignitor

5. Replace pilot assembly
6. Replace pilot assembly

1. Turn on gas supply or open 

equipment shutoff valve

2. Turn control knob to PILOT 

position

3. Press in control knob while 

in PILOT position

4. Continue  holding  down 

control knob. Repeat ignit-
ing  operation  until  air  is 
removed

5. Contact  local  propane/LP 

gas company

6. C l e a n   O D S / p i l o t   ( s e e 

Cleaning and Maintenance, 

page  23)  or  replace  ODS/
pilot assembly

7. Replace gas regulator

OBSERVED PROBLEM

When  ignitor  button  is 

pressed,  there  is  no  spark 

at ODS/pilot

When  ignitor  button  is 

pressed,  there  is  spark  at 

ODS/pilot but no ignition

Summary of Contents for CGCFTNA

Page 1: ...hone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the ire department Installation and service...

Page 2: ...ot convertible for use with other gases Aftermarket Completion of sale not for purpose of resale from the manufacturer WARNING Thisproductcon tainsand orgenerateschemicals known to the state of Califo...

Page 3: ...gas indicated on rating plate This appli ance is not convertible for use with other gases 2 Do not place propane LP supply tank s inside any structure Locate propane LP supply tank s outdoors propane...

Page 4: ...ause pilot outage 16 Do not operate fireplace if any log is broken Do not operate ireplace if a log is chipped dime sized or larger 17 To prevent performance problems do not use propane LP fuel tank o...

Page 5: ...hardware packet 4 Check ireplace for any shipping damage If heater is damaged call FMI PRODUCTS LLC at 1 866 328 4537 Please do not return product to the store WARNING Always have branch support and s...

Page 6: ...t and the warm air in During heating months home owners want their homes as airtight as possible While it is good to make your home energy eficient your home needs to breathe Fresh air must enter your...

Page 7: ...h x 8 ft ceiling height 2560 cu ft volume of space If additional ventilation to adjoining room is supplied with grills or openings add the volume of these rooms to the total volume of the space 30 000...

Page 8: ...CoMBUsTIoN ANd VeNTIlATIoN Continued Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two perma nent openings one within 12 of the ceiling a...

Page 9: ...y sup plied by installer piping check local codes sealant resistant to propane LP gas equipment shutoff valve test gauge connection ground joint union sediment trap tee joint pipe wrench An equipment...

Page 10: ...idth and depth of the ireplace CAUTION If you install the ireplace in a home garage ireplace pilot and burner must be at least 18 above loor locateireplacewheremoving vehicle will not hit it For conve...

Page 11: ...d make all electrical connections 3 Install gas piping to ireplace location This installation includes an approved lexible gas line if allowed by local codes after the equipment shutoff valve The lexi...

Page 12: ...r is installed install a properly grounded 120 volt three prong electrical outlet at ireplace location if an outlet is not there If possible locate outlet so cabinet mantel will cover it when installe...

Page 13: ...r Bracket Mounting Holes Figure 13 Installing Fireplace into Mantel Assembly 4 Slide one end of adjusting plate shim in slot on mitered edge of top trim see Figure 14 5 Slide other end of adjusting pl...

Page 14: ...casing see Figure 17 Plug fan kit into 120 Volt grounded power supply and test operation Installing Blower Assembly CAUTION Label all wires prior to disconnection when servicingcontrols Wiringerrors c...

Page 15: ...g found in hardware kit into the hole left by supply cord strain relief 4 A licensed electrician must follow the wir ing diagram to connect incoming electri cal supply to fan kit wiring harness see Fi...

Page 16: ...ocal codes Use pipe of 1 2 or greater diameter to allow proper gas volume to ireplace If pipe is too small undue loss of volume will occur Propane LP Supply Tank External Regulator Figure 21 External...

Page 17: ...eplace Branch Support Screen Screen Shipping Screw Shoulder Screw Flexible Gas Line CONNECTING EQUIPMENT SHUTOFF VALVE TO HEATER CONTROL Installation Items Needed Phillips screwdriver sealant resistan...

Page 18: ...TESTING GAS SUPPLY PIPING SYSTEM Test Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect appliance with its appliance main gas valve control valve and equip ment shutoff valve from gas supply pipin...

Page 19: ...t fol low these instructions exactly a ire or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the...

Page 20: ...he ireplace screen in place Make sure ire place screen is installed before running ireplace NOTICE Duringinitialoperation of new ireplace burning logs will give off a paper burning smell Orange lame w...

Page 21: ...struction installation location room size open air temperatures etc Frequent use of your ireplace will let you determine your own comfort levels MANUAL LIGHTING PROCEDURE 1 Follow steps 1 through 5 un...

Page 22: ...wn in Figure 34 turn ireplace off see To Turn Off Gas to Appliance page 21 see Troubleshooting page 24 Figure 33 Correct Burner Flame Pattern Figure 34 Incorrect Burner Flame Pattern INsPeCTING BURNeR...

Page 23: ...an Inspect these areas of ireplace before each use Have ireplace inspected yearly by a qualiied service person Fireplace may need more frequent cleaning due to excessive lint from carpeting bedding ma...

Page 24: ...osition 4 Air in gas lines when in stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Free ignitor cable if pinched by any metal or t...

Page 25: ...rlock system to reset Repeat ignition operation 4 Fully open equipment shut off valve 5 Hand tighten until snug then tighten 1 4 turn more 6 A Contact local propane LP or natural gas com pany B Clean...

Page 26: ...nd let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local propane LP gas company 3 Observe minimum installa tion clearances see pages 9 through 12 4 Cl...

Page 27: ...ly clogged 1 Gas leak See Warning statement above 2 Control valve defective 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement above 1 Not enough combustion ventilation...

Page 28: ...LLC at 1 866 328 4537 to answer questions and replace parts under warranty Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty When cal...

Page 29: ...ERMOSTATICALLY CON TROLLED BLOWER KIT GA3450TA For all models Provides better heat distribu tion Makes ireplace more eficient Automati cally turns off and on as needed CORNER MANTEL WITH FULL HEARTH B...

Page 30: ...ucts com 124978 01B 30 PARTs MODELS CGCFTPA SHOWN AND CGCFTNA 23 29 40 32 36 38 13 7 8 33 40 11 10 4 7 30 1 3 2 9 17 19 6 22 31 21 41 42 16 15 18 24 28 34 25 27 20 4 35 12 24 12 1 14 25 14 40 3 37 26...

Page 31: ...098303 02 Regulator Screw 2 19 Outer Shell Base 1 20 102649 02 Branch Support 1 21 099415 09 Gas Regulator 1 099415 10 Gas Regulator 1 22 102875 01 Regulator Bracket 1 23 101381 01 Valve Cover and Pie...

Page 32: ...is product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic m...

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