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Net Direct Merchants (hereinafter referred to collectively as the “Company”) warrants that your new Electric
Fireplace is free from manufacturing and material defects for a period of one year from date of purchase,
subject to the following conditions and limitations:
1. This electric fireplace must be installed and operated at all times in accordance with the installation
and operating instructions furnished with the product. Any unauthorized repair, alteration, willful
abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable and is made to the original owner, provided that the purchase was made
through an authorized supplier of the company.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or
workmanship, provided that such part(s) have been subjected to normal conditions of use and service,
after said defect is confirmed by the Company’s inspection.
4. The Company may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s) or replacing with a new unit of equal or greater value.
5. Any installation, labor, construction, transportation or other related costs/expenses arising from defective
part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the
Company assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss
or damage arising out of the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied – with respect to the product, its components and accessories,
or any obligations/liabilities on the part of the Company are hereby expressly excluded.
8. The Company neither assumes nor authorizes any third party to assume, on its behalf, any other liabilities
with respect to the sale of this Net Direct Merchants product.
9. The warranties, as outlined within this document, do not apply to any accessories used in conjunction with
the installation of this product, whether or not they were purchased from Net Direct Merchants.
10. This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
11. This warranty is void if:
a. The fireplace is used outdoors, or is subjected to prolonged periods of dampness or condensation.
b. The product is subject to any unauthorized alteration, willful abuse, accident, or misuse.
c. You do not have the original receipt of purchase.
12. This product may be warranted for an additional year through an optional Extended Warranty, provided the
Extended Warranty is purchased prior to the expiration of the initial warranty period. Please contact Net
Direct Merchants at 866.966.1122 for additional information or to purchase an Extended Warranty.
F WARRANTY SERVICE IS NEEDED
If you have any questions or need to claim your warranty, contact the Company at
or 877.430.0703. Make sure you have your warranty, your sales receipt
and the model number of your electric fireplace product.
Net Direct Merchants, 217 North Seminary Street,
Florence, AL 35630.
STANDARD 1-YEAR WARRANTY