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900559-00 NC

22

CLEANING AND MAINTENANCE

We also recommend that you keep the burner tube and pilot assembly 
clean and free of dust and dirt. To clean these parts we recommend 
using compressed air no greater than 30 PSI. Your local computer 
store, hardware store or home center may carry compressed air in a 
can. If using compressed air in a can, please follow the directions on 
the can. If you don’t follow directions on the can, you could damage 
the pilot assembly.
1.  Shut off unit, including pilot. Allow unit to cool for at least thirty 

minutes.

2.  Inspect burner, pilot and primary air inlet holes on injector holder 

for dust and dirt 

(see 

Figure 45

)

.

3.  Blow air through the ports/slots and holes in the burner.
4.  Check injector holder located at end of burner tube again. Remove 

any large particles of dust, dirt, lint or pet hair with a soft cloth or 
vacuum cleaner nozzle.

5.  Blow air into the primary air holes on the injector holder.
6.  In case any large clumps of dust have now been pushed into the 

burner repeat steps 3 and 4.

Clean pilot assembly also. Additional cleaning may be needed for 
proper pilot operation based on use/lack of use. A yellow tip on the 
pilot fl ame may indicate dust and dirt in the pilot assembly. There is 
a small pilot air inlet hole about from where the pilot fl ame comes 
out of pilot assembly 

(see 

Figure 46

). 

With unit off, lightly blow 

air through air inlet hole. You may blow through a drinking straw if 
compressed air is not available.

INSPECTING BURNERS

Check pilot fl ame pattern and burner fl ame patterns often.

PILOT FLAME PATTERN

Figure 43

 shows a correct pilot fl ame pattern. 

Figure 44

 shows an 

incorrect pilot fl ame pattern. The incorrect pilot fl ame is not touching 
the thermocouple. This will cause the thermocouple to cool. When 
the thermocouple cools, the heater will shut down.

If pilot fl ame pattern is incorrect, as shown in 

Figure 44

•  turn heater off (see To Turn Off Gas to Appliance, 

page 21

• see 

Troubleshooting, 

page 24

NOTE

: The pilot fl ame on natural gas units will have a slight curve, 

but fl ame should be blue and have no yellow or orange color.

Figure 43 - Correct Pilot Flame Pattern

Figure 44 - Incorrect Pilot Flame Pattern

Pilot Burner

Thermocouple

Thermocouple

Pilot Burner

 WARNING: Turn off heater and let cool before 

cleaning.

 CAUTION: You must keep control areas, burners and 

circulating air passageways of heater clean. Inspect 
these areas of heater before each use. Have heater 
inspected yearly by a qualifi ed service person. Heater 
may need more frequent cleaning due to excessive 
lint from carpeting, pet hair, bedding material, etc.

 WARNING: Failure to keep the primary air 

opening(s) of the burner(s) clean may result in 
sooting and property damage.

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with 
the gas. This provides a clean burning fl ame. Keep these holes clear 
of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each 
heating season. Blocked air holes will create soot. We recommend 
that you clean the unit every three months during operation and have 
heater inspected yearly by a qualifi ed service person. 

Summary of Contents for BEARRIVER18L

Page 1: ...s is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Vent...

Page 2: ...l this appliance in a factory built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs WARNING Thisproductcontainsand orgenerates chemical...

Page 3: ...with other gases 2 Do not place propane LP supply tank s inside any structure Locate propane LP supply tank s outdoors propane LP units only 3 If you smell gas shut off gas supply do not try to light...

Page 4: ...s use the latest edition of The National Fuel Gas Code ANSI Z223 1 NFPA 54 Available from American National Standards Institute Inc 25 West 43rd Street 4th floor New York NY 10036 National Fire Protec...

Page 5: ...uel burning appliances PROVIDING ADEQUATE VENTILATION The following are excerpts from National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion and Ventilation All spaces in homes fall into one of...

Page 6: ...mount used Example 51 200 Btu Hr maximum the space can support 73 000 Btu Hr actual amount of Btu Hr used The space in the above example is a confined space because the actual Btu Hr used is more than...

Page 7: ...rty chimney flue and firebox may create and distribute soot within the house Inspect chimney flue for damage If damaged repair flue before operating heater WARNING Seal any fresh air vents or ash clea...

Page 8: ...es from the top of the fireplace opening to the ceiling should not be less than 42 INSTALLATION Continued WARNING This appliance is equipped for either naturalgasorpropane LPgasbutnotboth Gastype is i...

Page 9: ...rside of Mantel Hood GA6050 or GA6053 Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf IMPORTANT If you cannot meet these minimum clearances you must operate heater with chimney flue da...

Page 10: ...st 5 above the top surface of combustible flooring including tile and carpet see Figure 9 Figure 8 Minimum Fireplace Clearances If Installed at Floor Level 14 Min Combustible Material Noncombustible M...

Page 11: ...cations in mortar joint of bricks 4 Remove heater base from fireplace 5 Drill holes at marked locations using 3 16 drill bit 6 Attach base through holes in back side panels of base to fireplace floor...

Page 12: ...Valve With 1 8 NPT Tap Approved Flexible Gas Hose if allowed by local codes PROPANE LP From External Regulator 11 W C to 14 W C Pressure NATURAL From Gas Meter 5 W C to 10 5 W C Pressure CAUTION Use o...

Page 13: ...toff valve for natural gas or propane LP supply to equipment shutoff valve for propane LP see Figure 16 or Figure 17 page 13 Apply noncorrosive leak detection fluid to all joints Bubbles forming show...

Page 14: ...inue installation of remote accessory Figure 18 Connecting Wires Control Valve To AUTO Terminal on Switch To OFF Terminal on Switch Figure 19 Disconnecting Switch from Control Valve Switch Control Val...

Page 15: ...middle of U burner Figure 20 Installing Log 1 1 U Burner Base assembly 2 Place the middle log 2 in front of the U burner and against the edges of the plate as shown in Figure 21 3 Place the front left...

Page 16: ...log 6 Match the metal pin on teh top of the middle log 2 with the round hold in the bottom of the left top forked log 6 See Figure 25 5 Metal Pin Rectangular Peg 6 Rectangular Peg Metal Pin Figure 27...

Page 17: ...t rear top log 10 on top of the right rear chunk log 7 as shown in Figure 29 Match the rectangular peg on the top of the right rear chunk log 7 with the rectangular hole on the bottom of the right rea...

Page 18: ...Front Log Rectangular Projection Figure 32 Installing Bottom Ember Log Figure 33 Installing Rear Log 2 Place the rear log on the base assembly as shown in Figure 33 The rear log has grooves in the bo...

Page 19: ...t Add embers to front flat burner Gently remove embers from bag Separate pieces of ember material and place on surface of flat burner just behind horizontal ports as shown in Figure 38 Glowing embers...

Page 20: ...rs OPERATION FOR YOUR SAFETY READ BEFORE LIGHTING LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you operateheaterwithdoorsclosed heatb...

Page 21: ...t being used slide remote selector switch to ON It must be in this position for burners to light Switch will be in REMOTE position if using hand held remote 11 Set flame adjustment knob to any level b...

Page 22: ...ailable INSPECTING BURNERS Check pilot flame pattern and burner flame patterns often PILOT FLAME PATTERN Figure 43 shows a correct pilot flame pattern Figure 44 shows an incorrect pilot flame pattern...

Page 23: ...ly replace logs Replace log s if broken or chipped dime sized or larger MAIN BURNER Periodically inspect all burner flame holes with heater running All slotted burner flame holes should be open with f...

Page 24: ...n control knob while in PILOT position 4 Continue holding down control knob Repeat igniting operation until air is removed 5 Contact local propane LP gas company 6 Clean ODS pilot see Cleaning and Mai...

Page 25: ...e cold 2 Air in gas line 3 Air passageways on heater blocked 4 Dirty or partially clogged burner orifice s 1 Turn control knob to LO position and let warm up for a minute 2 Operate burners until air i...

Page 26: ...control valve or gas control Gas odor during combustion 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement at top of page 1 Take apart gas tubing and remove foreign ma...

Page 27: ...our gas pressure is too low If so contact your local propane LP or natural gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting Please contact...

Page 28: ...DELS TrueFlame18ZMN TrueFlame18ZMP TrueFlame24ZMN and TrueFlame24ZMP 24 25 28 7 6 11 31 13 30 16 15 14 27 1 26 21 22 22a 29 23 3 2 4 5 8 9 10 20 18 19 17 13a 12 Cat No Model F2587 TrueFlame18ZMN F2588...

Page 29: ...onic Igniter 1 16 J3571 Igniter Cable 1 17 J4886 Air Shutter 1 18 J5456 Gasket 1 19 J5416 Venturi Tube 1 20 J3547 ODS Nut 2 21 J5200 Natural Gas Air Shutter 1 J5199 Propane LP Gas Air Shutter 1 22 J61...

Page 30: ...24F WILMINGTON30F 1 J6405 J6412 J6420 Rear Log 1 1 2 J8178 J6509 J6513 Middle Log 2 1 3 J6407 J6414 J7585 Front Left Log 3 1 4 J8179 J6510 J8219 Front Right Log 4 1 5 J8220 J6511 J6511 Left Top Back L...

Page 31: ...under Replacement Parts on page 27 of this manual KEY NO PART NUMBERS DESCRIPTION QTY BEARRIVER18L BEARRIVER24L BEARRIVER30L 1 J6661 J6666 J6666 Bottom Ember Log 1 1 2 J6662 J6667 J6667 Rear Log 2 1...

Page 32: ...replace to be turned on and off by using a hand held remote control RECEIVER AND HAND HELD THERMOSTAT REMOTE CONTROL KIT Cat No F1078 Model TRC For all remote ready models Allows the fireplace to be o...

Page 33: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ___...

Page 34: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ___...

Page 35: ...amage to the Product will produce excessive temperatures and could result in a re hazard c damages caused by failing to provide proper maintenance and service in accordance with the instructions provi...

Page 36: ...distributor for fireplace code information Printed in U S A 2015 Innovative Hearth Products P N 900559 00 Rev NC 12 2015 1508 Elm Hill Pike Suite 108 Nashville TN 37210 ComfortFlame US com Record the...

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