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Advanced Call Handling

46

Comdial

October, 02

• To rejoin an unsupervised conference between two outside

lines,

—Press

TAP

• To drop a party out of a conference call,

1. Select

Drop Party

,

2. Select the party you wish to drop from the conference call by

pressing the interactive button beside the appropriate line.

4.3 Call Forwarding

4.3.1 FORWARDING A CALL

You can forward the calls that normally ring at your telephone to
another telephone. To remind you that your calls are being for-
warded, your telephone will sound a short ring burst each time
the system forwards a call.

You can forward calls that ring at your telephone but receive no
answer; this feature is valuable if you are frequently away from
your desk for short periods of time and find it inconvenient to
permanently forward your calls every time you leave.

• To forward your calls,

1. Select

OPTIONS

.

2. Select

Programming

,

3. Select

NEXT

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Summary of Contents for 8900-IP Series

Page 1: ...iPrimo Speakerphone Station User s Guide ...

Page 2: ......

Page 3: ...ion This equipment generates uses and can radiate radio frequency energy and if not installed in accordance with the instructions may cause harmful interference to radio com munications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause inter ference to radio or television reception which can be deter mined by turning the equipm...

Page 4: ...ed The following chapters describe the basic and advanced features available to you from this speakerphone 2 Answering Calls 3 Making Calls 4 Advanced Call Handling 5 Non Verbal Messaging 6 Programming 7 Other Advanced Features Following the advanced feature descriptions are two reference tables a glossary that defines many general phrases and abbreviations which may not be familiar to users tips ...

Page 5: ...m to which your IP speakerphone contacts either the host system or one of the node systems feature set capability differs For a complete list of features and their properties see Appendix E Feature Networking Support Contact your installer to determine whether your system connection is to a hub or a node system Note Throughout this book al references to fixed buttons keypad DSS BLF SPEAKER HOLD et...

Page 6: ...iv Comdial October 02 This page intentionally left blank ...

Page 7: ...g and Making Calls 7 1 8 Understanding the Basic Functions 8 1 9 Your Speakerphone s Buttons 9 1 10 Your Speakerphone s Display Lights 12 1 11 Understanding The Large Screen Display 14 2 ANSWERING CALLS 15 2 1 Answering Outside Calls 15 2 1 1 Using Call Handling Buttons 16 2 2 Answering Intercom Calls 17 2 3 Answering Night Transferred Calls 18 2 4 Holding Calls 18 2 4 1 Handling Hold Recalls 20 2...

Page 8: ...de Calls 31 3 2 Making Intercom Calls 33 3 3 Automatic Dialing 34 3 4 Redialing 35 3 4 1 Redial Last Dialed Number 35 3 4 2 Redial Programming Storing Numbers 36 3 5 Camping On Busy Station Automatic Callback 37 3 6 Advanced Camping On Options 39 3 6 1 Idle Station Automatic Callback 39 3 6 2 Busy Station Wait For An Answer Call Waiting 40 3 7 Sending Subdued Off Hook Voice Announcements 42 4 ADVA...

Page 9: ... 2 Unscreened Call Transfers 56 4 6 Other Call Transferring Options 58 4 6 1 Hot Transfer 58 4 6 2 Quick Transfer 58 5 NONVERBAL MESSAGING 59 5 1 LCD Message Delivery 59 5 2 Message Waiting Light and Messaging 63 5 3 Response Message Delivery 65 6 PROGRAMMING 67 6 1 DSS Numbers 67 6 2 Speed Dial Numbers 69 6 3 Feature Access Codes 73 6 4 LCD Feature Buttons 76 6 4 1 Programming Feature Access Butt...

Page 10: ...ontrol 99 7 9 1 Setting Current Volume Level 99 7 9 2 Muting Your Speakerphone 101 7 10 Programmed Button Display 102 7 10 1Button Functions Display Button Query 102 7 10 2Busy DSS BLF Button Inquiry 102 7 11 Paging 103 7 12 Viewing The Call Log 105 Appendix A Feature Access Codes 107 Appendix B Display Abbreviations 111 Appendix C Glossary 119 Appendix D Speakerphone Characteristics 131 Appendix ...

Page 11: ...ion system with hundreds of built in standard fea tures This manual serves as a helpful guide for using these various functions The sections in this introductory chapter help you initially set up your speakerphone and become familiar with the controls and indicators The remaining sections are titled as follows Setting Up Your Speakerphone Understanding the Basic Functions Your Speakerphone s Butto...

Page 12: ...begin making and answering calls with some of the more basic features 1 2 Positioning Your Speakerphone You should adjust the position of the speakerphone on your desk or table to suit your individual needs and maximize the performance of the sound activated features When using your speakerphone the microphone and loudspeaker are farther from you than when you use a handset Some positioning tips t...

Page 13: ... the pedestal is in its lowest position flush against the pedestal To Adjust the Pedestal 1 Grasp the rear of the pedestal base firmly with one hand and lift the rear portion of the telephone upward with your other hand Figure 1 2 Adjusting the Pedestal 2 Lift the telephone upward with one hand and raise the tele phone supporting arms upward with your other hand Notice there are three sets of notc...

Page 14: ...ne Press the pre programmed speed dial or DSS BLF button and speak toward the telephone when your party answers To answer a call with your speakerphone 1 Press the Intercom or line button with flashing red or orange light 2 Speak toward the telephone to answer the call 3 Press the Speaker button to end 1 4 Setting Display Contrast You can darken or lighten the contrast of the display for best view...

Page 15: ...5 Select EXIT to end 1 5 Setting a Personal Ringing Tone You can choose one of eight different ring tones for your tele phone Often when several telephones are located close together each user chooses a different personal ring tone To Select One Of The Ring Tones Proceed As Follows 1 Select OPTIONS 2 Select Programming 3 Select NEXT 4 Select the Ring Tone interactive button to the right of the LCD...

Page 16: ...To Set The Speaker And Handset Loudness Levels 1 Press the INTERCOM button 2 Press the VOLUME UP or VOLUME DOWN button once for each change in speaker volume that you desire 3 Select SAVE 4 Lift the handset 5 Press the VOLUME UP or VOLUME DOWN button once for each change in handset volume that you desire 6 Select SAVE NOTE If you set the ringer to the OFF position your tele phone sounds a short ri...

Page 17: ...the handset if privacy is desired When You Hear Intercom Ringing Two Short Bursts 1 Press INTERCOM 2 Speak toward the telephone or lift the handset if privacy is desired To Dial An Outside Number Manually 1 Press INTERCOM 2 DIAL 9 or press a line button to select a specific line See Line Groups in the system specific Features chapters for more information on selecting an outside line 3 Listen for ...

Page 18: ... date and active call information Keeps you apprized of the status of your telephone Provides programming prompts Headset Jack Your iPrimo LCD speakerphone is equipped with a headset jack that provides an interface for a headset Message Waiting Light Indicates that a message awaits pick up Microphone Opening Allows hands free operation of speakerphone speak clearly toward microphone opening Speake...

Page 19: ...es Provide straightforward button programming without dialing codes the interactive buttons themselves however are not programmable Intercom Button INTERCOM Selects an intercom line Allows you to initiate many of the telephone s features Mute Button MUTE Keeps the person on the line from hearing your conversation Allows reply to a Subdued Off Hook Voice Announcement SOHVA Direct Station Select Bus...

Page 20: ...unction by pressing this button and turning the shift light on before storing or automatically dialing a speed dial number from the second tier Speaker Button SPEAKER Turns your speaker on or off Disconnects a call when you are on a hands free call Ends or cancels programming Tap Button TAP Recalls dial tone or generates a hookflash Retrieves held calls or last call placed on hold Places flash whi...

Page 21: ...ay Speakerphone Handset Telephone Speaker Dialpad Volume Up Volume Down Microphone Opening LCD Graphic Display Interactive Buttons 11 13 Interactive Buttons 6 10 Interactive Buttons 1 5 Intercom Button Message Waiting Light Shift Button TAP Button Transfer Conference Button Speaker Button Mute Button Hold Button NOTE These are default button locations Your system installer may have reprogrammed th...

Page 22: ...his is your line either on hook in a hands free mode or off hook when the line is active Steady red another station is using this line Flashing red a call is coming in on this line Flashing orange this line will be answered when you lift the handset Winking green your line is on hold Winking red the call has been placed on hold by another station Fluttering orange or green your line has recalled f...

Page 23: ... orange someone is calling your extension or a call is being transferred to you The HOLD Button Winking green a line is on hold at your station The MESSAGE WAITING Button Winking red message awaits pick up The SPEAKER Button On steady with the telephone on hook and busy speakerphone mode On steady with telephone on hook and idle background music is turned on Note You can find the programmable butt...

Page 24: ...n your speakerphone Your speakerphone has 13 interactive buttons for selecting or programming features When your speakerphone is idle the first line in your display shows the day date and time while the sixth line displays the word OPTIONS If your system is using the voice mail option this is also indicated in the sixth line by the word VMAIL If your voice mail has four messages for you for exampl...

Page 25: ...or answering the call are displayed above the interactive buttons When you hear outside ringing two long bursts and observe an orange flashing light 1 For speakerphone press the flashing line button or select Answer and speak toward the telephone 2 For privacy lift the handset 3 Select Do Not Disturb if you do not wish to answer the call at this time Selecting Do Not Disturb stops your telephone f...

Page 26: ... you have answered an outside call at your station your LCD will display HOLD TRANSFER CONFERENCE GROUP LISTEN and RECORD 1 Select Hold to place the call on hold at your station or 2 Select Transfer to initiate a transfer to another station then dial the station number announce the call or hang up to com plete the transfer or Figure 2 2 Selecting Hold Transfer or Conference 3 Select Conference to ...

Page 27: ...in one of two ways depending upon system programming In a voice first setting a short tone is followed by the caller s voice heard on the speaker With a tone first setting the telephone rings in a distinctive pattern and the user of the receiving station must take action to answer As with an outside call your screen displays the line number of the incoming call e g L123 and any caller ID informati...

Page 28: ...hone rings 1 Press the line button with the flashing light 2 Lift the handset to talk When you hear loud ringing anywhere in the system 1 Lift the handset 2 Press INTERCOM 3 Choose the ringing zone Dial 65 through 68 to select ringing zone 1 4 Dial 69 to answer for any zone 2 4 Holding Calls You can place a call on hold and retrieve it later With a regular hold you can pick up the held call at you...

Page 29: ... 2 Speak toward the telephone or lift the handset if privacy is desired Figure 2 4 Holding a Call With an exclusive hold condition you must pick up the held call at your telephone no other telephone has access to the call To place a call on exclusive hold Press HOLD twice Note Unless you use your HOLD button to scroll through the calls on hold TAP always retrieves the last number placed on hold re...

Page 30: ...em the system causes four quick hold recall tone bursts to sound at your telephone the flash rate of the line button becomes faster and the light becomes orange If the call is on exclusive hold it will revert to manual hold after the hold recall period Figure 2 5 A Recalling Held Line If a held line is recalling choose one of the following 1 Select Hold to place the call on hold at your station an...

Page 31: ... the held call that has been waiting the longest length of time at another telephone To place a call on directed station hold 1 Answer the call 2 Press INTERCOM or TRNS CONF if intercom call 3 Dial 90 4 Dial the extension number of the station to receive the held call 5 Hang up To retrieve a held call at another station 1 Press INTERCOM 2 Dial 90 3 Dial the extension number of the station where th...

Page 32: ...ed on hold simply by pressing TAP however if you do not have line appearance for a line on which another call is holding the system provides a way for you to access that call before servicing the last call you placed on hold To scan your held calls and retrieve a specific one 1 Repeatedly press HOLD to scan held call list 2 Press TAP to retrieve call Figure 2 6 Scan Calls on Hold ...

Page 33: ...other stations within your particular group To answer a call that is ringing within your group 1 Press INTERCOM 2 DIAL 4 3 Speak toward the telephone or lift the handset if privacy is desired 2 5 2 DIRECTED CALL PICKUP Also you can answer a call that is ringing at any telephone in the system if you know the ringing telephone s extension number To answer a call that is ringing at any telephone in t...

Page 34: ...t is known as the Busy Lamp Field BLF light and the button is known as the Direct Station Select DSS button If the installer arranged for your telephone to have the station monitoring feature the BLF light shows activity status at the monitored telephone To monitor another telephone Observe the BLF light indications next to the Direct Station Select DSS BLF button Off Station is idle Flashing if e...

Page 35: ...phone or lift the handset if privacy is desired Note If you place this call on hold or if you transfer it to another telephone the BLF light flashes a hold signal You can retrieve the call by pressing TAP Your Station SOHVA Delivering Station COM DIA L Impa c t DIAL 4 extension Dial 4 If ringing telephone is within your designated calling group If you have programmed a DSS BLF button for the ringi...

Page 36: ... announcement through your handset receiver The distant party that you are currently talking to cannot hear the announcement made by the SOHVA caller To respond to a SOHVA verbally 1 Select and hold the REPLY interactive button 2 Speak into the handset The distant party cannot hear your response 3 Release REPLY after response is complete to return to dis tant party Figure 2 7 Handling an Incoming ...

Page 37: ... Message appears in the display of the telephone making the SOHVA 3 Continue your current call with distant party SOHVA caller is automatically disconnected from your telephone To respond to a SOHVA by blocking see Voice Announce Blocking for more information Select BLOCK when you hear the SOHVA tone SOHVA call is disconnected Note A station that is currently active in speakerphone mode or has Voi...

Page 38: ...er your tele phone speaker if you wish This feature also blocks Subdued Off Hook Voice Announce ments SOHVA and will refuse any attempted SOHVAs Figure 2 8 Selecting Voice Announce Block To block unblock all voice announced calls 1 Select OPTIONS 2 Select Programming 3 Select Voice Announce Block 4 Select ON interactive button to block or OFF to unblock 5 Select EXIT to end ...

Page 39: ...hem Incoming call numbers flash in the left half of the LCD If the name of the calling party is available it will display in the second half on the right side of the LCD If you answer the call the number appears steady in the left half of the LCD Your Station SOHVA Delivering Station INCOMING SOHVA VERBAL NONVERBAL BLOCK SOHVA RESPONSES Select and Hold REPLY While Speaking Select MSGAnd Choose Mes...

Page 40: ...your system CID light is flashing 1 Select the CID button on your telephone Your LCD will dis play the calling number date and time the call came in The most recent call appears first in the list 2 Select the CID button each time you wish to display the next most recent ring no answer call to your line 3 To dial one of the numbers in the redial queue select the SAVED NUMBER REDIAL button The syste...

Page 41: ... assigned a prime line or the idle line preference feature to your LCD speakerphone the system automatically selects a line for use when you lift the handset or press the speaker button To dial an outside number manually 1 Press INTERCOM and dial 9 or select a line button 2 Listen for dial tone Figure 3 1 Outside Dialing Display 3 Dial the number 4 Lift the handset if privacy is desired ...

Page 42: ... you will not have to select a line before dialing outside your system To dial an outside number using your prime line 1 Press SPEAKER or lift the handset if privacy is desired Out side line is automatically selected 2 Listen for dial tone LCD displays Dial Number 3 Dial number ...

Page 43: ...t or voice first calling To manually cause the other telephone to ring tone calling 1 Press INTERCOM or select Dial by Name 2 Dial the extension number called telephone will ring Figure 3 2 Intercom Call Screen To tone call automatically Press DSS BLF button called telephone will ring Note The following instructions assume a tone first setting You can change a call to voice announce signaling for ...

Page 44: ... of a speed dial number line selection is automatic with speed dialing There are two types of speed dial numbers 1 numbers that you store for your own use personal speed dial numbers and 2 numbers that the system attendant stores for everyone s use system speed dial numbers To automatically dial a number stored at one of the programmable buttons on your station choose one of the following Press th...

Page 45: ...es chapter 3 4 1 REDIAL LAST DIALED NUMBER To redial the last dialed number 1 Press SPEAKER or hang up the handset to disconnect the current ringing or busy tone 2 DIAL 3 Listen for ringing or busy tone over the telephone speaker Note If you are already on a line you must press SHIFT before dialing the personal or system speed dial numbers that are stored at the dial pad Also if a speed dial s pre...

Page 46: ...tore a number while you are on a call if available 1 Press the programmed SAVE NUMBER REDIAL button twice the display prompts you to dial a number 2 Dial the number that you wish to save the system immedi ately saves the number for later redial it does not dial it over the line you are on now To redial the saved number 1 Press a line button to select a line 2 Press the programmed SAVE NUMBER REDIA...

Page 47: ...a station Please note that you can camp on to only one station at a time To camp on at any busy station Figure 3 3 Setting Camp On 1 Select Camp On 2 Your telephone immediately hangs up When the station you called becomes available your telephone will ring with five short tone bursts When you hear five short tone bursts Press INTERCOM or select Answer The other telephone will start ringing Note If...

Page 48: ...our telephone sounds the tone bursts Press INTERCOM and dial 6 or select CLEAR To camp on at a station with a Do Not Disturb condition set Select Camp On A call back will occur when called station is no longer set in the Do Not Disturb mode Figure 3 4 Clearing Camp On ...

Page 49: ...g but receive no answer you can press a button that will cause the system to ring your telephone when any activity is initiated at that station To camp on at a station for which you hear ringing but receive no answer Select Call Back Callback will occur after any activity is initiated at dialed station To cancel the camp on condition Press INTERCOM and dial 6 or select CLEAR ...

Page 50: ...sing the handset for this feature to work To activate call waiting when you hear a busy signal 1 Dial 6 called party hears tone 2 Wait on line for reply 3 Called party can place the current call on hold or disconnect from the call to answer your call waiting tone or choose to ignore your call waiting tone and continue current conversa tion To cancel call waiting 1 Press INTERCOM and dial 6 2 Hang ...

Page 51: ...Comdial 41 To answer a call waiting tone if you receive one while on a call 1 Hear a short tone burst in receiver 2 Place the current call on hold or complete the call and hang up waiting call will ring at your telephone 3 Lift the handset to answer call ...

Page 52: ...1 Make an intercom call and hear busy tone If called station is on outside line ring back tone is heard but SOHVA is still available 2 Select SOHVA and hear several quick tone bursts 3 Make the announcement 4 Wait on line for reply either verbal or LCD reply If your station returns to idle the called party has blocked your SOHVA Note If the called station is currently in speakerphone mode or if th...

Page 53: ...oup access code see Line Group Access code table on page 86 for your systems s codes 3 Hear busy tone 4 Dial 6 If you have line appearance for a particular line and with to queue for it 1 Observe the busy status light LED 2 Press INTERCOM 3 Dial 6 4 Press the line button 5 When the line group is free your telephone sounds several short tone bursts When you hear this lift handset hear dial tone and...

Page 54: ...nce call that includes any combination of outside lines and intercom parties 1 Make the first call 2 Select Conference using the interactive button The call is automatically placed on hold Figure 4 1 Establishing a Conference 3 Select next line and make the next call 4 Select Conference to establish the conference 5 Press the TRNS CONF button to add more parties Note When setting up a conference c...

Page 55: ...e involved in a conference call with two outside lines you can drop out of this established conference call and leave the outside lines in the conference with each other This is known as an unsupervised conference call To drop out of a conference call you initiated involving outside lines creating an unsupervised conference Dial lines remain lighted and in use until one or both outside parties dis...

Page 56: ...A CALL You can forward the calls that normally ring at your telephone to another telephone To remind you that your calls are being for warded your telephone will sound a short ring burst each time the system forwards a call You can forward calls that ring at your telephone but receive no answer this feature is valuable if you are frequently away from your desk for short periods of time and find it...

Page 57: ... to forward all calls Select Forward Personal to forward prime line and intercom calls Select Forward RNA All to forward all calls that ring at your station but receive no answer after a programmed number of rings Figure 4 4 Call Forwarding Options Call Forwarding Reminder Alert LCD Messaging Ring Tone 4 EXIT PREV NEXT Wednesday 19 11 36 am Hold Conference Transfer Auto Redial Record 2441234 More ...

Page 58: ...ect EXIT to end To cancel call forwarding Select CLEAR to disable call forwarding Figure 4 5 Call Forwarding Active 4 3 2 DIVERTING ALL CALLS TO ANOTHER STATION Call diverting permits you to send an incoming call to another station that you have previously designated You can divert an incoming call to the designated station whether you are busy or idle To identify the station to receive diverted c...

Page 59: ... you previously designated Figure 4 6 Diverting Incoming Calls 4 3 3 CALL FORWARD OUTSIDE SYSTEM CFOS If enabled by your installer the Call Forward Outside System CFOS feature allows you to forward incoming or transferred line calls to telephone numbers outside the system To activate CFOS with your LCD speakerphone 1 Select OPTIONS 2 Select Programming 3 Select NEXT Wednesday 19 11 36 am Do Not Di...

Page 60: ...FOS by selecting the top right hand inter active button to scroll through the list of call types Figure 4 8 Choose CFOS Type Select Line for prime line calls Select Line Group for and dial access code for outside calls Forward All Forward Personal Forward RNA All Forward RNA Personal CFOS EXIT PREV CFOS Type Line ARS 18042458028 EXIT PREV NEXT ...

Page 61: ...ine group available to route a call Select ARS programmed number for selecting a programmed button for ARS calls 8 Follow the instructions on the LCD display and then select Done or do nothing and let previously selected destination remain in effect 9 Select EXIT Figure 4 9 Selecting Line Select Line Select Line Group Select Prime Last Line ARS ARS 18042458028 EXIT PREV OFF ...

Page 62: ...features including CFOS which protect against unauthorized or fraudulent access to or use of a system or which protect against unauthorized fraudulent or unaccounted for access to or use of long distance lines However no system is entirely invulnerable or immune from unauthorized or fraudulent access or use or unaccounted for access or use and therefore Comdial disclaims any and all liability and ...

Page 63: ... the code for park orbit 910 999 for orbit 10 99 3 Remember the code for later use or make it known to those who need to know it in order to retrieve the call To park a call using a programmed PARK button While on the call press the programmed Park button the system places the call in a preselected park orbit and lights the PARK light To retrieve a call that was placed on hold in the system parked...

Page 64: ...all and restart the park timer 1 Answer Retrieve the call 2 Select Park the system places the call back in its original park orbit where it remains until it is answered or recalls again 4 5 Call Transferring 4 5 1 SCREENED CALL TRANSFERS You can answer a call at your LCD speakerphone and transfer it to another telephone If you first identify the caller to the party receiving the transfer giving th...

Page 65: ... the transfer or press the DSS BLF button for that extension 4 Announce the call when the intercom party answers 5 Press SPEAKER to disconnect if in speakerphone mode or hang up The intercom party then has the call if he or she answered the screened transfer with the handset If you announce the transfer over the speaker the intercom party s telephone will ring with the transferred call after you h...

Page 66: ...he busy party s Voicemail If the intercom party does not answer their telephone when ringing take on of the following steps 1 Select RECONNECT to reconnect the call to your station 2 Select MESSAGE to leave a message waiting indication at the station 3 Select CALLBACK to leave a message waiting indication at the station 4 5 2 UNSCREENED CALL TRANSFERS You can answer a call at your LCD speakerphone...

Page 67: ...tension 4 Press SPEAKER to disconnect if in speakerphone mode or hang up The transfer will ring at the called telephone If an unscreened transfer call is not answered and recalls to your telephone you can take one of the following steps 1 Press HOLD or select Hold to place the call on hold at your telephone 2 Select Answer to return to the call 3 Select SEND to retry the transfer Note Unscreened t...

Page 68: ...automati cally places the call on hold 3 Dial the extension number of the telephone to receive the transfer or press DSS BLF button for that extension 4 Announce the call 5 Press TRNS CONF or select transfer 6 Press SPEAKER to disconnect if in speakerphone mode or hang up The person receiving the transfer then has the call 4 6 2 QUICK TRANSFER When the installer programs the quick transfer method ...

Page 69: ... system supplied messages at your station to be received and displayed by a calling LCD speakerphone To turn on a message from your telephone 1 Select OPTIONS 2 Select Programming 3 Select NEXT 4 Select LCD MESSAGING Figure 5 1 Select an LCD Message Back at Call Out to Lunch Take a message I will call back EXIT PREV NEXT ...

Page 70: ...Back at and enter the time you will be back to display Back at xxxx on the LCD display For example dial 00 01 29 0405 for the time 01 45 Select Call to and enter the extension number to call to display Call and the extension number on the LCD display For example DIAL 0907081502020000 for the number 978 2200 Select Out to lunch to display Out to lunch on the LCD display Select Take a message to dis...

Page 71: ...r s Guide October 02 Comdial 61 To turn off the message and your intercom light Select CLEAR Table 1 1 Dialing Code Table Character Dialing Code Character Dialing Code 1 01 8 08 2 02 9 09 3 03 0 00 4 04 space 12 5 05 15 6 06 29 7 07 ...

Page 72: ...supplied message here Dial Code Message 01 Back at default message 1 02 Call default message 2 03 Ask them to hold default message 3 04 Take a message default message 4 05 I will call back default message 5 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 ...

Page 73: ...ken dial tone if installer programmed at another station that is idle or busy 1 Press INTERCOM 2 Dial 3 3 Dial the extension number or press DSS BLF button of sta tion to be alerted The message waiting light of called sta tion will flash Figure 5 2 Select MSG to leave a message You can also turn on the message waiting light and broken dial tone at another station when that station is busy 1 Hear t...

Page 74: ... will turn off To turn off the message waiting light during message delivering conversation Press INTERCOM once if off hook twice if on hook To receive a message at an alerted station Figure 5 3 Receiving a Message 1 Observe the flashing message waiting light and the LCD message indicating who called for you 2 Select CALL to dial the messaging station automatically 3 Select CLEAR to clear the mess...

Page 75: ...d an LCD message when you call and receive busy signal or no answer 1 While still on the call press the appropriate RESPONSE MESSAGE button to send a preselected message to the other telephone 2 If a scrolling Response Messaging was programmed con tinue to press RESPONSE MESSAGE button and dial when your display shows the message you wish to send To send an LCD message to a caller who has initiate...

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Page 77: ...tion dial with the press of one button or pick up or hold calls at that station quickly and con veniently To store an intercom number as a DSS number 1 Select OPTIONS 2 Select Programming Figure 6 1 Designating an Extension NOTE Storing DSS numbers at button locations will over write any previously stored numbers Select a DSS Location Show empty locations Show all DSS locations DSS level 1 EXIT PR...

Page 78: ...ober 02 3 Select NEXT until the DSS option appears 4 Select DSS BLF 5 Press the programmable button to choose DSS BLF button location 6 Dial the extension number 7 Repeat the previous steps or select EXIT 8 PRESS SPEAKER to end ...

Page 79: ...ed dial number follow the display prompts and proceed as follows 1 Select OPTIONS 2 Select Programming 3 Select NEXT until Speed dial option appears 4 Select Speed Dial to choose speed dial programming Figure 6 2 Choosing a Button Note The Federal Communications Commission FCC requires that when programming emergency numbers and or making test calls to emergency numbers 1 Remain on the line and br...

Page 80: ...rage location remember to access second level storage at a programmable button press SHIFT first Figure 6 3 Speed Dialing Options 6 Select EDIT DSS BLF Button Press button of desired station to dial directly Keypad Dial desired num ber for per sonal speed dial or dial and number for system speed dial ...

Page 81: ...o 16 to select line group Press the INTERCOM button or dial 8 to select intercom Note You may need a pause between numbers to compensate for differences in response time between your system and the host system ask your attendant about this To store a pause press HOLD then continue dialing If your system is behind a host system that needs a hookflash to access a feature PRESS TAP to store a hookfla...

Page 82: ...up to 16 digits long include and if needed Figure 6 5 Dialing a Speed Number 9 Select DONE to store the number 10 Repeat the previous steps until all numbers are stored or select EXIT 11 Press SPEAKER to end 0123456789 Pause P Flash F ENTER ERASE DONE ...

Page 83: ...codes The feature codes are programmed like speed dial numbers and can occupy the same programmable buttons on your telephone Access codes are listed in Appendix A Feature Access Codes found on page 107 To store a system feature access code 1 Select OPTIONS 2 Select Programming 3 Select NEXT until Feature Button option appears 4 Select Feature Button Select Feature Location Show Empty Locations Sh...

Page 84: ...W ALL LOCATIONS 6 The speakerphone will now display a list of features which you can scroll through by selecting NEXT 7 Select the feature you want to assign to the programmable button 8 Repeat the previous steps until all numbers are stored 9 Select EXIT 10 Press SPEAKER to end To clear a feature button assignment Repeat the above procedure but select EXIT once you have selected the feature butto...

Page 85: ...User s Guide October 02 Comdial 75 Speed Dial Numbers Features or DSS BLF Locations Programmable Buttons 1 13 2 14 3 15 4 16 5 17 6 18 7 19 8 20 9 21 10 22 11 23 12 24 Personal Speed Dial Numbers Keypad Buttons 1 6 2 7 3 8 4 9 5 0 ...

Page 86: ...choose from two pre programmed music sources Call Forward All allows you to forward all of your calls to another telephone Call Forward Outside System CFOS allows you to forward incoming or transferred calls to telephone numbers outside the system Call Forward Personal allows you to forward all of your prime line calls to another telephone Call Forward Ring No Answer All Call Forward RNA All allow...

Page 87: ...r headset microphone Headset allows you to use the Headset Meet Me provides the capability for you to page with the instruction to meet you on line Message Wait allows you to be notified that there is a message waiting Page Zone provides one button access to paging Park Orbit parks calls in preselected park orbit Pick Up Direct allows you to pick up a call ringing elsewhere in your system Pick Up ...

Page 88: ...Paging System Tracker Access allows you to enter tracker pager numbers pickup a tracker page and either enable and or disable a pager number Voice Announce Block blocks voice announcements Volume Save allows the preset volume level to be saved ...

Page 89: ...create a feature access button 1 Select OPTIONS Figure 6 6 Selecting a Feature 2 Select Programming 3 Select NEXT until the Feature Button option appears 4 Select Feature Button 5 Select the Feature Level interactive button to toggle between 1 and 2 6 Select one of the three options Show Empty Locations green lights Show All Locations red lights Feature Level 7 Select the button you want to assign...

Page 90: ... clear a feature button assignment Repeat the above procedure but select CLEAR before selecting storage location button 6 5 Reminder Alert You can set up to two reminder alerts to sound so that you will remember important regular events or occasional events To set a reminder alert at your telephone 1 Select OPTIONS 2 Select Programming Figure 6 7 Setting an Alert 3 Select NEXT until the Reminder A...

Page 91: ...gnation if you have already programmed an alert for 1 select 2 to set a second alert condition 6 Dial reminder time using the numbers on the dial pad remember to add a zero 0 before single digit times 01 for one o clock 02 for 2 o clock etc 7 Toggle interactive button between AM or PM 8 Select Reminder Alert interactive button to select ON 9 Select EXIT Reminder Alert 1 ON Time 04 00 AM EXIT PREV ...

Page 92: ...ert when it sounds your telephone s ring tone changes to the alert tone for every incoming call until you respond to the alert Figure 6 9 Respond to an Alert To respond to an alert after it sounds choose one of the following 1 Select CLEAR to turn off the alert 2 Select SET to reset the alert for the same time the following day Wednesday 19 11 36am Alert 1 04 00 AM CLEAR VMAIL OPTIONS ...

Page 93: ...Feature Button option appears 4 Select Feature Button 5 Select the programmable button you wish to use as a response message button 6 Select NEXT until the Response Message option appears 7 Select Response Message 8 Select from the list of displayed messages Select NEXT to scroll through the list of messages If you use the Back at or Call options add to them as follows For Back at message dial the...

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Page 95: ...stem automat ically turns background music off during calls and voice announce ments To turn the music on 1 Select OPTIONS 2 Select Programming Figure 7 1 Setting Background Music 3 Select Background Music 4 Select Background Music interactive button and toggle between 1 or 2 5 Select EXIT 6 Adjust the music volume with the volume buttons Background Music 1 Voice Announce Block OFF Do Not Disturb ...

Page 96: ...e accessed for outside calling instead of selecting an individual line button If your system has line groups access them as follows 1 Press INTERCOM 2 Dial the desired line group access code If your system attendant has reassigned your line group access codes write them here for future reference 3 Listen for outside dial tone 4 Dial the desired number 5 Lift the handset to talk Line Group Access C...

Page 97: ... Disturb mode will display this infor mation on the display To enable DND proceed as follows 1 Select OPTIONS 2 Select Programming Figure 7 2 Setting Do Not Disturb 3 Select Do Not Disturb 4 Select Do Not Disturb interact button to toggle between ON and OFF 5 Select EXIT To disable the DND condition Repeat the above procedure but select OFF instead of ON at step 4 Background Music 1 Voice Announce...

Page 98: ...ion 1 Hear ringing and notice incoming call information in display 2 Select OPTIONS 3 Select Programming 4 Select Do Not Disturb 5 Select the Do Not Disturb interact button Ringing will stop caller will hear the do not disturb tone and your tele phone will remain in DND until you disable the feature described above 6 SELECT EXIT ...

Page 99: ...l or press the AUTO MATIC REDIAL button programmed by your installer 2 The system repeatedly dials the number until you cancel the feature or the system has dialed the number a pre pro grammed number of times determined by your system installer 3 The AUTOMATIC REDIAL light flashes between redials and turns on steady during redialing Note The AUTOMATIC REDIAL button described in the fol lowing step...

Page 100: ...al or the programmed AUTOMATIC REDIAL button The display shows the last number dialed 2 Choose one of the following Select REMOVE to remove the number from the redial queue Select NEXT to scroll to the next number in the queue Select EXIT to exit from the redial queue To interrupt the redialing procedure so that you can scroll through numbers in your redial queue 1 While your telephone is in the p...

Page 101: ...o station extension numbers of the system to which your IP speakerphone is in contact Along with the parked call message the system parks the call in orbit for retrieval by the paged party The type of message that the system delivers either alphanumeric or numeric only is dependent upon the pager model in use at the station When outside callers call into a system that have both a paging option and...

Page 102: ...letter of the person s name whom you wish to call The LCD display shows the first existing name to match to the letters you selected or shows a No Name Match message if the system cannot find a match 3 Select NEXT to display the subsequent names in the index until you reach the name you need 4 Hear the confirmation beep page accepted or hear a busy tone page not accepted 5 Press SPEAKER to end Not...

Page 103: ... call that you parked using the paging option 1 Press the HOLD button to scroll your held calls display shows PAGE and extension number of each parked call 2 Press TAP to retrieve the displayed parked call If you receive a parked call message on your pager unit 1 Go to any system station 2 Press INTERCOM 3 Dial the pager orbit code 800 to 899 4 Retreive the call To enable or disable a pager unit a...

Page 104: ...the headset If the headset button is disabled the tele phone will perform as normal Figure 7 5 Headset Jack Location Program the headset button at any blank programmable button location as follows 1 Select OPTIONS 2 Select Programming 3 Select NEXT until the Feature Button option appears 4 Select Feature Button Programming Button CAUTION With the exception of a headset micro phone do not connect t...

Page 105: ...e 7 6 Programming Headset Button 7 Return to previous steps to add another device or select SPEAKER to quit To enable headset mode Select enable disable button to enable mode Light associated with button turns on and display denotes feature To disable headset mode Select enable disable button Light associated with button will turn off and display no longer denotes the feature Executive Override Gr...

Page 106: ... Figure 7 7 Account Code Entry 3 DIAL account code Your telephone automatically returns to the call after you ve dialed the complete account code If the installer has arranged your system for account code entry your display may prompt you to enter an account code before dialing Depending upon how the installer has programmed your system these account codes may be forced mandatory for dialing outsi...

Page 107: ...es for you to search through When you select a name in the index the system will automatically dial that person s extension number To use Dial By Name 1 Select OPTIONS to enter the dial by name menu 2 Select Internal Dial by Name interactive button for intercom calling or select External Dial by Name for speed dial call ing Figure 7 8 Selecting Dial By Name Note See page 79 for instructions on pro...

Page 108: ...its you can dial 4 The display shows the first existing name match to the dialed digits or shows a NO MATCH message if the system can not find a match Figure 7 9 Entering Search 5 Select NEXT to display the subsequent names in the index until you reach the name you need 6 Select interactive button corresponding to the name you want to call 1 QZ 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY QZ MN...

Page 109: ...group listening mode There are four ringer loudness levels plus an off position Set these levels as follows While your telephone is on hook and idle press the VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire The ringer sounds once for each change as an example of the current setting Note If you set the ringer to the OFF position your telephone will sound a short ring bur...

Page 110: ...VOLUME UP or VOLUME DOWN button once for each change in loudness that you desire There are eight group listening loudness levels Set the level for the current call as follows While on a call and in the group listening mode press VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire There are eight background music loudness levels To set the level While background music is on ...

Page 111: ...block transmission of your voice to the distant party You can do this whether you are using the handset or the speaker To mute your station Press MUTE mute function and light turn on You can still hear the distant party but he or she cannot hear you To speak to the distant party Press MUTE again mute function and light turn off ...

Page 112: ...S 2 Select Programming Figure 7 10 Button Query 3 Select NEXT until the Button Query option appears 4 Select Button Query 5 Press the button in question 6 Read the displayed information display will hold for few seconds before the telephone returns to idle 7 10 2 BUSY DSS BLF BUTTON INQUIRY You can use this feature to identify the station that is busy on a line or the line on which a station is bu...

Page 113: ... for the busy station s line number 7 11 Paging Your system provides an all call or a zone page feature that you access by dialing special codes This arrangement sounds your voice announcement through the telephone speakers or through an external paging unit To send a paging announcement 1 Lift the handset 2 Press INTERCOM 3 Dial 70 through 77 for zones 1 8 4 Make the announcement 5 Remain on the ...

Page 114: ...you with instructions to meet them on line This is known as a Meet Me page You can go to the nearest telephone dial a code and be in contact with the paging party To reply to a Meet Me page 1 Lift the handset of the nearest telephone 2 Press INTERCOM 3 Dial 78 4 Meet paging party on line ...

Page 115: ...he call log 1 Select OPTIONS 2 Select Call Log Figure 7 11 Viewing the Call Log The LCD displays the last 10 phone numbers you dialed or the numbers that called you if you have caller ID Incoming calls are designated with an I to the left of the number and outgoing calls are designated with an O 3 To scroll through the lists of numbers press the NEXT or PREV buttons 4 To display the time of a call...

Page 116: ...Other Advanced Features 106 Comdial October 02 This page intentionally left blank ...

Page 117: ...uttons Feature Enable Code Disable Code Account Code INTERCOM 04 account code All Call INTERCOM 70 Attendant Calling INTERCOM 0 Authorization Code INTERCOM 08 authorization code Automatic Callback and Call Waiting INTERCOM 6 INTERCOM 6 Background Music INTERCOM 11 or 12 INTERCOM 1 Call Divert Station INTERCOM 55 extension number Call Forward Personal INTERCOM 51 extension number INTERCOM 5 Call Fo...

Page 118: ...SA Access Installer Assigned Do Not Disturb INTERCOM 01 INTERCOM 01 repeat Do Not Disturb Override extension number 3 DSS BLF Programming INTERCOM 3 Executive Override Ext Number 03 Hold Manual HOLD Hold Exclusive HOLD HOLD Hold Directed INTERCOM 90 Hold Directed Pickup INTERCOM 90 LCD Messaging INTERCOM 02 message INTERCOM 02 Line Group 1 INTERCOM 9 Line Groups 2 11 INTERCOM 80 to 89 Feature Enab...

Page 119: ...ERCOM 3 extension number INTERCOM 3 extension number Message Wait Retrieval 00 Operator Access INTERCOM 0 Paging All Call INTERCOM 70 Paging Zones 2 8 INTERCOM 71 to 77 Paging Meet Me INTERCOM 78 Park Orbit Retrieve INTERCOM 910 to 999 Park Orbit Send INTERCOM 910 to 999 Personal Ringing Tones INTERCOM 4 tone code 1 to 8 Redial Last Dialed Number Remote Station Disable INTERCOM 05 extension number...

Page 120: ... 100 to 599 000 to 999 0000 to 1999 Dial code varies with system programming Speed Dial Programming INTERCOM 1 Station Lock INTERCOM 04 code Volume Save INTERCOM 7 Voice Announce Block INTERCOM 2 INTERCOM 2 Note The dialing codes provided in this quick reference guide are default values Your system installer has the ability to renumber these codes Feature Enable Code Disable Code ...

Page 121: ...les account code entry ALERT Set Reminder Sets two reminder alerts that will sound at your station at specified times ALL All Calls Forward Route all of your calls to a different station location ANS Answer Answers any call ringing at your station ARDL Automatic Redial Redials a busy call once a minute for 10 minutes ERASE Erase While programming a speed dial number erases an incorrect entry CALL ...

Page 122: ...osen as a feature stores a button that enables the function CALLBK I Will Call Back Respond to a SOHVA call with a non verbal message CLEAR Clear Features Stores a button that clears a currently active or engaged feature CLR Clear Cancels a call forward condition CONF Conference Establishes a conference DARK Dark contrast Makes display screen darker DISP Display Adjusts the contrast of your displa...

Page 123: ...tion Ends a current programming session EXT System Speed Dial By Name Selects system speed dial numbers to access through the dial by name interface 2 Line LCD FEAT Feature Presents several different features you can store at programmable buttons for later use GPLSN Group Listen When chosen as a feature stores a button that enables loud speaker broadcast of distant party s voice HDSET Headset When...

Page 124: ...e LCD LIGHT Light contrast Makes the LCD screen lighter MSG Message Turns on message waiting light at another station MUSIC Background Music Turn on the background music at your station When chosen as a feature stores a button that enables the function NEXT Next Display Shows the next display NoANS No Answer Forward Forwards calls that ring at your station but receive no answer OPTIONS Options Sel...

Page 125: ...n as a feature stores a button that provides one button parking of calls PCKUP Pick Up When chosen as a feature stores a button that allows you to pick up a call ringing elsewhere PERS Personal Route your personal intercom calls to a different station location PRIV Privacy When chosen as a feature stores a button that releases privacy for a current call QUERY Button Query Displays program status o...

Page 126: ...SDIAL Speed Dial Programs a number for one button calling SEND Send Transfer Re transfers a previously transferred call that returned to your station SET Set Feature Enable call forwarding SOHVA Secure Off Hook Voice Announcement Sends a subdued off hook voice announcement to another station SRC Music Source Selects which music source will supply background music Abbreviation Feature Definition ...

Page 127: ... response to a SOHVA caller so he or she will know to take a message from an outside party VAB Voice Announce Block Inhibits your station from receiving a SOHVA Also blocks voice calls sent over the speaker When chosen as a feature stores a button that provides the function Abbreviation Feature Definition ...

Page 128: ...118 Comdial October 02 This page intentionally left blank ...

Page 129: ...on A button that you can program that will let you send a message requesting assistance to the LCD of another telephone Attendant Also known as the operator typically the first person to answer incoming calls and responsible for directing calls to the proper person or department Automatic Callback System will ring a calling telephone when a busy called telephone becomes idle Automatic Dialing or A...

Page 130: ... a different station port the same class of service and station features are provided the station at the new port B Block Programming To eliminate the need to program each station individually pro grammers can assign features or functions to groups of stations Button Query Feature which allows users to display the functions of program mable buttons on LCD telephones C Call Forward Designating anot...

Page 131: ...r of incoming calls before they are answered Camp On Process that allows a user to wait for a busy or idle line to become available and immediately be called back by the system also allows users to send a tone to busy telephone to notify the station that a call is waiting Central Message Desk A station that has been assigned to control message waiting lights and deliver messages to other stations ...

Page 132: ...ulent access and unautho rized use the caller must use an authorization code and system access code to gain access to outside lines as well as many of the advanced telephone features Direct Inward Station Dialing DISD or DID This feature allows an outside party to call an intercom station directly without an attendant s assistance Direct Station Selection Busy Lamp Field DSS BLF Programmable butto...

Page 133: ...of leads to your station which are used by system operators for signaling and supervisory purposes Exclusive Hold Only the telephone placing the call on hold can retrieve it Executive Override Breaking into a conversation at a busy called telephone This intrusion is announced by several quick tone bursts over the con versation H Hands Free Answer Inhibit A telephone can be set to block voice calls...

Page 134: ... 9 and used for dialing L Last Number Redialing Automatically dialing the last number dialed LCD Liquid crystal display the alphanumeric display of several Com dial Digital Telephone models Line Groups Programmers assemble and program outside lines into distinct line groups which users must dial a certain code to access Line Queuing When several telephones share a line and that line is busy a user...

Page 135: ...om hearing your conversation This button also lets you adjust the telephone display contrast from light to dark N Night Transfer Transferring incoming calls to a particular station s for off hour answering O Operator Station Also known as the attendant station this system station is pro grammed to ring when users dial the operator usually considered the central message desk of the system although ...

Page 136: ... feature codes or other spe cial purpose dialing requirements Pulse Tone Switching Changing from pulse rotary dial signals to tone DTMF signals Q Queue Method by which a station user waits for an available line by dial ing a code and waiting for the system to call back R Response Messaging Responding non verbally to a calling station by pressing a pro grammed button that sends a message to the cal...

Page 137: ...only one specific user or system calls numbers used and accessed by anyone in the sys tem Station A single system telephone with an individual identity and feature set assigned by the programmer Station Message Detail Accounting SMDA Station message detail accounting provides a record of the incom ing and outgoing calls handled by the system on selected lines This record provides information for a...

Page 138: ... of service feature by which the system allows or denies out going calls to selected users over selected lines Tone Call A ringing intercom call TRNS CONF A fixed feature button that allows you to transfer outside calls and set up conference calls U Unscreened Call Transfer Allows users to transfer line or intercom calls from one station or group to another without first announcing them Unsupervis...

Page 139: ...on User s Guide October 02 Comdial 129 Voice Announce Blocking VAB A telephone can be set to block voice calls sent to it over the speaker Z Zone Paging Paging through the intercoms of some stations or departments in the system ...

Page 140: ...130 Comdial October 02 This page intentionally left blank ...

Page 141: ...simultaneously half duplex speakerphones carry only one person s voice at a time and will operate in either full duplex or half duplex mode depending on the current line condi tions For example satellite calls or calls with a delay involved may prevent the telephone from operating in full duplex mode To operate in full duplex mode the telephone must perform a speech training test at the beginning ...

Page 142: ... talk This volume reduction is necessary to control the echoes at high volume levels It is possible for surrounding conversations and other sounds to trigger double talk even when you are not speaking This condition may lower the loudspeaker volume at your speakerphone You must adjust the loudness of your voice to match that of the distant party s voice This action is necessary to cause full duple...

Page 143: ...he microphone to best detect your voice speak within three feet of it and face the telephone Raising the volume of the loudspeaker makes it easier for the sound activated switches in your telephone to select the distant party s voice Lowering the volume of the loudspeaker makes it easier for the switches to select your voice Since the system takes several seconds to provide the best switching cons...

Page 144: ...in a noisy environment you may have to lift your handset to ensure a clear conversation When using your speakerphone the microphone and loudspeaker are farther away from you than when you use a handset Both the signal from the loudspeaker and the signal to the microphone must be strengthened ...

Page 145: ... capability differs For a complete list of features and their properties see Appendix E Feature Networking Support Contact your installer to determine whether your system connection is to a hub or a node system The table below identifies the features to which Comdial provides remote networking support and identifies whether each feature is for a local stand alone system or for a system to system n...

Page 146: ...al display telephones Node ANS Detect Originating Comdial Across Network ARS Both Comdial Across Network Node ASR N A None Local Node Attendant Programing Both Comdial Local Node Authorizati on Code Originating None Local Node Auto Hold Terminating None Across Network Node Auto Pause Terminating None Across Network Node Feature Name Type Network Originate Terminate Both Remote Network Support Feat...

Page 147: ...ons Node Station Call Costing Originating None Across Network with limitations Node Station Call Divert Terminating Comdial Local Node Station Call Forward Default Forward Terminating Comdial Across Network Node Station Call Forward All Immediate Terminating Comdial Across Network Node Station Call Forward All RNA Terminating Comdial Across Network Node Station Feature Name Type Network Originate ...

Page 148: ...tion Call Waiting Tone Terminating None Local Node Station Camp On Terminating None Local Node Station CFOS Both None Local Node Station Clock Set Local Node Conference Both Comdial QSIG Across Network with limitations Station COS Local Node Day Night Class of Service Both Comdial Local Node Delay Hot Line Terminating None Local Node Station Feature Name Type Network Originate Terminate Both Remot...

Page 149: ... Node Station Disconnect Notification Both None Across Network DND inhibit override Terminating Comdial QSIG Local Node DNIS passed across the Network but must be enabled per node Both Comdial Local display phones Node DSS BLF Both Comdial Across Network with limitations Node Station DTMF Signaling Both None Across Network Feature Name Type Network Originate Terminate Both Remote Network Support F...

Page 150: ...ting None Across Network Node Station Hands Free Both None Across Network Node Station Hold Terminating Comdial QSIG Across Network Node Station Hunt Group can access Hunt group across Network but members must be local to each other Terminating Comdial Across Network Node Hunt List Terminating None Local Node Station Feature Name Type Network Originate Terminate Both Remote Network Support Feature...

Page 151: ...work Node Station LCD Contrast Both None Local Station Only Node Station LCD Messaging Both None Local Node Line Group Both None Local or Network Channels Node Line Monitoring Both Comdial Local Node Line Names Both Comdial QSIG Across Network Node Line Queue Both None Lock Both None Local Node Station Location Codes Both None Local Node Feature Name Type Network Originate Terminate Both Remote Ne...

Page 152: ...Station Operator Network Both Comdial Across Network Hub Operator Node Both Comdial Local Node Page Both None Local Node Park Orbit Terminating None Local Node Personal Ring Tone Terminating None Local Station Only Node Station Prime Line Originating None Local Node Station Privacy Terminating None Local Node Station Pulse Set On Originating None Local Node Feature Name Type Network Originate Term...

Page 153: ... Node Station Recall Timing Hunt Group Terminating Comdial QSIG Across Network Node Record Both Comdial Across Network Node Station Response Message Both None Local Ring Monitoring Terminating Comdial Local Node Station Serial Transfer Terminating Comdial QSIG Local Service Observe Originating None Local Node Station Shift for Speed Dials Both None Across Network Node Station Feature Name Type Net...

Page 154: ...e Terminating None Across Network SLPS Save Number Originating None Across Network SLPS TAP Both None Across Network SMDA SMDR Both Comdial Across Network with limitations Node Softkey Both Comdial Across Network with limitations SOHVA Terminating Comdial Local Node Station Feature Name Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature ...

Page 155: ...Across Network with limitations Hub only Station Names Both None Across Network Node Station Station State Query Originating Comdial Across Network Node Station Subdue Ringing Terminating Comdial Local Node Station System Manager Prog Both None Local System Parameters Both None Local Node TAFAS line answer from any station Both None Local Node Station Feature Name Type Network Originate Terminate ...

Page 156: ...al Across Network Node Station Trunk to Trunk Transfer Both Comdial Across Network Voice Announce Block Terminating Comdial Across Network Node Station Serial WP Integration Across Network Hub and VM VVP Across Network Hub and Feature Name Type Network Originate Terminate Both Remote Network Support Feature Parameters Program Feature ...

Page 157: ...0 C Call Forward 120 Call Forward All 76 Call Forward Outside System 76 Call Forward Personal 76 Call Forward Ring No Answer All 76 Call Forward Ring No Answer Personal 76 Call Log 105 Call Park 120 Call Pick Up 121 Call Pickup 23 Call Transfer 121 128 Call Waiting 40 Caller ID 29 Camp On 37 Camp On Call Waiting 77 Camp On With Automatic Call Back 76 CFOS 49 120 Clear Feature 77 Conference 128 D D...

Page 158: ...77 Message Waiting Light 63 Message Waiting Light 8 Microphone Opening 8 Monitored Stations 24 MUTE Button 13 Mute Button 9 N Networking Support 135 Night Calls Answering 18 Night Transfer 125 P Page Zone 77 Paging 103 Park Orbit 77 Pedestal Adjusting 3 Privacy Release 77 R Redial Last dialed number 35 Redialing 35 Reminder Alert 80 Ring Tone setting 5 Ringing Line Preference 126 S Saved Number Re...

Page 159: ...Comdial Index 3 System Speed Dial 128 T TAP 128 Tap Button 10 Tracker Paging System 78 Transfer Conference Button 10 V Voice Announce Blocking 28 Voice Announce Block 78 Volume Control 11 99 Volume Level setting 5 Volume Save 78 W Wireless Paging 91 ...

Page 160: ...Index 4 Comdial Jun 02 ...

Page 161: ......

Page 162: ...GCA70 377 03 Printed in U S A September 02 ...

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