Comcast WCG200 User Manual Download Page 18

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With which type of firewall is the Cable Gateway equipped? 

The Cable Gateway

uses NAT and TCP/IP port inspections. It also has SPI (Stateful Packet
Inspection).

I am not able to access the Cable Gateway’s web configuration screen.  What can

I do? 

You may have to remove the proxy settings on your Internet browser,

e.g., Netscape Navigator or Internet Explorer.  Or remove the dial-up settings
on your browser.  Check with your browser documentation.

What is DMZ?

Demilitarized Zone (DMZ) allows one IP address (computer) to

be exposed to the Internet.  Some applications require multiple TCP/IP ports
to be open.  It is recommended that you set your computer with a static IP if
you want to use DMZ.

If DMZ is used, does the exposed user share the public IP with the Cable Gateway?

No.

Does the Cable Gateway pass PPTP packets or actively route PPTP sessions?  

The

Cable Gateway allows PPTP packets to pass through.

Is the Cable Gateway cross-platform compatible?  

Any platform that supports

Ethernet and TCP/IP is compatible with the Cable Gateway.

How many ports can be simultaneously forwarded? 

Theoretically, the Cable

Gateway can establish 520 sessions at the same time, but you can only for-
ward 10 ranges of ports.

Does the Cable Gateway replace a modem?  Is there a cable modem in the Cable

Gateway?  

Yes. The Cable Gateway has an integrated cable modem, so this

product will replace your current cable modem.

How do I get mIRC to work with the Cable Gateway?

Set port forwarding to 113

for the computer on which you are using mIRC.  If you are experiencing dif-
ficulty after setting the port forwarding, try changing the Direct Client-to-
Client (DCC) settings to a range from 1024 to 1030 on the DCC option and
Forwarding page of the Web-based Setup Utility.

If your questions are not addressed here, refer to the Comcast Home

Networking page online at 

http://www.homenetworking.comcast.net

.

What is 

Network Address Translation

and what is it used for?

Network Address

Translation (NAT) translates multiple IP addresses on the private LAN to one
public address that is sent out to the Internet. This adds a level of security
since the address of a PC connected to the private LAN is never transmitted
on the Internet. Furthermore, NAT allows the Cable Gateway to be used with
low cost Internet accounts, when only one TCP/IP address is provided by the
ISP. The user may have many private addresses behind this single address
provided by the ISP.

Does the Cable Gateway support ICQ send file?

Yes, with the following fix: click

ICQ menu -> preference -> connections tab->

, and check 

I am behind a

firewall or proxy

. Then set the firewall time-out to 

80

seconds in the firewall

setting. The Internet user can then send a file to a user behind the Cable
Gateway.

Can multiple gamers on the LAN get on one game server and play simultaneously

with just one public IP address?

It depends on which network game or what

kind of game server you are using.  For example, Unreal Tournament supports
multi-login with one public IP.

How do I get 

Half-Life: Team Fortress to work with the Cable Gateway?

The default

client port for Half-Life is 27005.  The computers on your LAN need to have
“+clientport 2700x” added to the HL shortcut command line; the x would be
6, 7, 8, and on up. This lets multiple computers connect to the same server.

One problem:

Version 1.0.1.6 won’t let multiple computers with the same CD

key connect at the same time, even if on the same LAN (not a problem with
1.0.1.3).  As far as hosting games, the HL server does not need to be in the
DMZ. Just forward port 27015 to the local IP address of the server computer. 

The web page hangs; downloads are corrupt, or nothing but junk characters are

being displayed on the screen. What do I need to do?

Force your Ethernet

adapter to 10Mbps or half duplex mode, and turn off the “Auto-negotiate”
feature of your Ethernet adapter as a temporary measure. (Please look at the
Network Control Panel in your Ethernet adapter’s Advanced Properties tab.)
Make sure that your proxy setting is disabled in the browser. Check
http://www.homenetworking.comcast.net for more information.

If all else fails in the installation, what can I do?

Reset the Cable Gateway by

holding down the reset button for one second.

Summary of Contents for WCG200

Page 1: ...Wireless G Cable Gateway Use this guide to install the following product WCG200 CC User Guide ...

Page 2: ... are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used according to the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a par ticular installation If this equipment...

Page 3: ... connect to more hubs and switches to create as big a network as you need The Wireless capability allows you to connect PCs game consoles and other devices to your home network without running cables through the house The Cable Gateway s Router function ties it all together and lets your whole network share one high speed Internet connection You can share Internet access with up to five computers ...

Page 4: ...dress and the LAN IP address Since the Cable Gateway has firewall security the only IP address on your network that can be seen from the Internet is the Cable Gateway s WAN IP address 3 2 Simply put a router is a network device that connects two networks together The Cable Gateway has a built in router that connects your Local Area Network LAN which is the group of PCs in your home or office to th...

Page 5: ...teway This chapter instructs you on the Cable Gateway s ports connections LEDs and buttons Chapter 3 Connecting the CableGateway This chapter instructs you on how to connect the Cable line to the Gateway and connect the PC s to the Cable Gateway Chapter 4 Configuring the PCs This chapter instructs you on how to configure your PC s for a DHCP con nection if the network settings are not already set ...

Page 6: ...ne only if you are experiencing networking problems and have exhausted all of the other troubleshooting options By resetting the Cable Gateway you run the risk of creating conflicts between your PCs actual IP Addresses and what the Cable Gateway thinks the IP Addresses of the PCs should be You may be forced to reboot each network PC The Reset Button You should only reboot the Cable Gateway after a...

Page 7: ...ghts up red there is an error Internet Cable Green The Green LED will go through a series of flashes as the Cable Gateway goes through its startup and registration process It will remain solid when registration is complete and the Cable Gateway is operational Internet Activity Green This LED flashes when data is being sent or received through the cable Gateway interface Ethernet 1 4 Green or red E...

Page 8: ...nce you have given them this number Comcast should be able to activate your account Go to Chapter 4 Configuring the PCs 11 10 3 Connect the other end of the cable to one of the LAN ports on the back of the Cable Gateway as shown in Figure 3 3 Make sure there is an Ethernet cable connected from the Cable Gateway to every PC that you want on your local network If you are connecting more than four PC...

Page 9: ...dentified the appropriate driver and is ready to install it Click the Next button 13 1 When the Add New Hardware Wizard window appears insert the Setup CD into your CD ROM drive and click Next 2 Select Search for the best driver for your device and click the Next but ton 12 Installing the USB Driver for Windows 98 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 ...

Page 10: ...ows 98 CD ROM If prompt ed insert your Windows 98 CD ROM into your CD ROM drive and enter d win98 in the box that appears where d is the letter of your CD ROM drive If you were not supplied with a Windows 98 CD ROM your Windows files may have been placed on your hard drive by your computer manufacturer While the location of these files may vary many manufac turers use c windows options cabs as the...

Page 11: ...our comput er s documentation or contact your computer manufacturer for more infor mation 4 When Windows finishes installing the driver click Finish 5 When asked if you want to restart your PC remove all diskettes and CD ROMs from the PC and click Yes If Windows does not ask you to restart your PC click the Start button choose Shut Down choose Restart then click Yes The Windows Millennium driver i...

Page 12: ...Windows 2000 driver installation is complete Return to step 7 of the USB Port Connection section to activate your account and complete the setup process 19 3 Select Search for a suitable driver for my device and click the Next but ton 4 Windows will now search for the driver software Select only CD ROM drives and click the Next button 18 Figure 3 12 Figure 3 13 Figure 3 14 Figure 3 15 ...

Page 13: ...ivate your account and complete the setup process 21 1 Start up your PC Windows will notify you that it has detected new hard ware Insert the Setup CD into the CD ROM drive 2 When the Found New Hardware Wizard screen appears to confirm that the USB Modem has been identified by your PC make sure that the Setup CD is in the CD ROM drive and click Next 20 Installing the USB Driver for Windows XP Figu...

Page 14: ... called DHCP Computers use IP addresses to communicate with each other across a local network or the Internet You will need to know which operating system your computer is running such as Windows 98 Me 2000 or XP One way to find out which operating system you have is by clicking the Start button and selecting the Settings option Then open the Control Panel and double click the System icon The scre...

Page 15: ...n98 D win9x c windows options cabs etc if D is the letter of your CD ROM drive 6 Windows may ask you to restart your PC Click the Yes button If Windows does not ask you to restart restart your computer anyway 1 Go to the Network screen by clicking the Start button Click Settings and then Control Panel From there double click the Network and Dial up Connections icon 2 Select the Local Area Connecti...

Page 16: ...ere the icons and menus look like previous Windows versions please follow the instructions for Windows 2000 1 Open the Network screen To do this click the Start button and select the Control Panel From there click the Network and Internet Connections icon followed by the Network Connections icon 2 Select the Local Area Connection icon for the applicable Ethernet adapter usually it is the first Loc...

Page 17: ...l used only to route mes sages from one node to another and AppleTalk a communications protocol used on Apple and Macintosh networks can be used for LAN to LAN con nections but those protocols cannot connect from WAN to LAN 29 28 Frequently Asked Questions Appendix A Troubleshooting This section provides possible solutions to problems regarding the Cable Gateway s installation and operation If you...

Page 18: ... on the private LAN to one public address that is sent out to the Internet This adds a level of security since the address of a PC connected to the private LAN is never transmitted on the Internet Furthermore NAT allows the Cable Gateway to be used with low cost Internet accounts when only one TCP IP address is provided by the ISP The user may have many private addresses behind this single address...

Page 19: ...ic that is not addressed to a station within the local subnet DHCP Dynamic Host Configuration Protocol A protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol IP addresses in an organization s network Using the Internet s set of protocol TCP IP each machine that can connect to the Internet needs a unique IP address When an organization sets up ...

Page 20: ...or the e mail sender and can respond by sending another message using the IP address it received Without DHCP the IP address must be entered manually at each computer and if computers move to another location in another part of the network a new IP address must be entered DHCP lets a network administrator supervise and dis tribute IP addresses from a central point and automatically sends a new IP ...

Page 21: ...work and is case sensitive Subnet Mask The method used for splitting IP networks into a series of sub groups or subnets The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets ISP Internet Service Provider A company that provides individuals and companies access to the Internet and other related services such as Web sit...

Page 22: ...hod protocol used along with the IP Internet Protocol to send data in the form of message units datagram between network devices over a LAN or WAN While IP takes care of handling the actual delivery of the data routing TCP takes care of keeping track of the individual units of data called packets that a message is divided into for effi cient delivery over the network TCP is known as a connection o...

Page 23: ...F Operating Humidity 20 to 90 Non Condensing Storage Humidity 20 to 90 Non Condensing 41 40 Environmental Appendix C Specifications Model Number WCG200 CC Standards DOCSIS 1 0 DOCSIS 1 1 DOCSIS 2 0 IEEE 802 11g IEEE 802 11b Ports 4 RJ 45 10 100 1 USB 1 Female Coax F Connector Buttons Power ON OFF switch Reset Cabling Type Cable Coaxial LAN UTP Category 5 or better USB Type B USB LEDs Power Cable A...

Page 24: ... Copyright 2003 Linksys All Rights Reserved www linksys com ...

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