Technical Assistant Service
Tel: 912 176 834 - [email protected]
www.cointra.es
Avda. Italia, 2, 28820 Coslada (Madrid)
Warranty Certificate
Warranty Certificate
Scope of warranty
This warranty is only valid for equipment to be marketed, sold and installed
in Spanish territory.
GUARANTOR: FERROLI ESPAÑA, S.L., with registered office at Pol. Ind. Villayuda, C/ Alcalde Martín Cobos,
4, 09007 Burgos, guarantees the products listed in this instruction manual in accordance with the modification of
1 January 2022 of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the
General Law for the Defence of Consumers and Users and other complementary laws.
The 3-year warranty period indicated in the aforementioned Royal Decree shall start from the date of installation
or, failing that, from the date of purchase.
Unless proven otherwise, it shall be presumed that any lack of conformity that is shown 2 years after delivery
was not apparent when the good was delivered.
•
Power supply with generator sets or any other system that is not a stable electrical network.
•
Transport not carried out at the company's expense (to be claimed directly from the carrier).
•
Handling of the product by personnel unconnected to the guarantor during the warranty period.
•
If mounting does not comply with the instructions supplied with the machine.
•
Installation of the machine does not comply with the Laws and Regulations in force (electricity, hydraulics,
fuels, etc.).
•
Faulty hydraulic or electrical installation, faults in fuel supply systems, combustion exhaust outlets, chimneys
or drainage systems.
•
Faults due to incorrect feed water treatment, due to limescale deposits, due to incorrectly carried out descaling
treatment, etc.
•
Faults caused by condensation or atmospheric conditions (ice, lightning, floods, etc.), as well as erratic
currents.
•
Inadequate maintenance, neglect or misuse.
•
Corrosions caused by inadequate storage.
•
To be entitled to the warranty claim stated herein, it will be an essential requirement that the equipment is
intended for domestic use.
•
This warranty is valid provided that the standard maintenance operations described in the technical
instructions supplied with the equipment are carried out.
•
Prior to any technical assistance, the guarantor's technical staff must be shown the invoice or purchase
receipt of the equipment, together with the corresponding delivery note, if this were of a later date.
•
The spare parts which are necessary to replace, will be those determined by our Official T.A.S., and in all
cases they will be originals from the guarantor.
The warranty does not cover incidents caused by:
Important
The material replaced under warranty shall become the property of the guarantor.
Any complaints shall be lodged with the competent body in this matter.
