20
Troubleshooting
If the device should stop working properly,
fi
rst check whether you are able to correct the
problem yourself. Otherwise, contact our customer service department.
Do not try to repair a faulty device yourself!
Problem
Possible cause/solution
The device does not
work.
• Is the plug inserted in the mains socket correctly?
• Is the plug socket defective? Try another plug socket.
• Check the fuse of your mains connection.
• Is the device switched on? Move the On/Off switch to the
1
position to switch on the device.
The espresso does
not trickle into the
espresso pot.
• Is water in the water reservoir? Fill the water reservoir with
water.
• Is espresso powder in the sieve? The device does not work
without espresso powder! Fill espresso powder in the sieve.
• Is the sieve clogged up? The espresso powder may be too
fi
nely
ground and may be blocking the espresso sieve. Use espresso
powder with a medium grinding
fi
neness.
• Have you pressed the espresso powder too hard into the sieve
insert? Make sure that you do not press down on the powder
when removing excess espresso powder!
Espresso escapes
during the brewing
process.
• Are the water reservoir and espresso pot screwed together
correctly? Make sure that the espresso pot is seated correctly.
• Is the rubber seal in the espresso pot porous? Replace the rub-
ber seal.
Technical Data
Model:
JK40401
Article number:
Z 02609
Voltage supply:
220 – 240 V~ 50 Hz
Power:
480
W
Protection class:
II