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13. Error messages
If you have to check a malfunction,
Infinity Spot M
has an auto diagnostic system that visualizes in the lower part of the display one or more
intermittent messages, preceded by “ERR”.
The following table will help you to understand these messages correctly. If the problem persists despite carrying out the suggested procedure,
contact your Coemar Customer Service Centre.
Error mesage
Description and suggested solution
ERR: Memory FAILURE
Internal memory writing error.
Contact your authorized Coemar Service centre..
ERR: CFG data FAILURE
Configuration data error.
The initial parameter setting has failed, the projector has loaded its factory default setting. Turn the
projector off and on again. Should the error reoccur, refer to your authorised Coemar service centre.
ERR: DMX address
DMX addressing error.
The projector is not receiving all DMX channels needed to operate correctly. Check the DMX address
indicated on the display and the number of channels being output from the controller (some controllers do not exceed 12
channels)
ERR: DMX frame
DMX frame error.
DMX signal present but frame too short; the controller has not enough channels to control the projector.
ERR: No Slave LINK
Communication error .
The LCD board is not communicating properly with the main board. Check the cabling connecting the
boards or refer to your authorised Coemar service centre.
ERR: No Ballast LINK
Communication error.
The LCD board is not communicating properly with the ballast. Check the cabling connecting the
boards or refer to your authorised Coemar service centre.
ERR: Ballast Temp. #1
Primary ballast temperature too high.
Check that the ambient temperature does not exceed 40°C check also the proper
functioning of the fans.
ERR: Ballast Temp.#2
Secondary ballast temperature too high.
Check that the ambient temperature does not exceed 40°C check also the proper
functioning of the fans.
ERR: Vinp line low
Too low main power input.
Main power voltage is too low, it must be at least 90 Vac.
ERR: Vout lamp high
Too high lamp voltage .
Lamp can be exhausted and so consume more power than normal. Replace the lamp and if needed,
refer to your authorised Coemar service centre.
ERR: Encoder PAN
PAN encoder not found.
Check the sensor on the encoder wheel placed at the base to detect the position of the PAN
movement motor; check the motor and the relevant cabling
ERR: Encoder TILT
TILT encoder not found.
Check the sensor of the encoder wheel placed on the fixture’s yoke to detect the position of the TILT
movement motor; check the motor and the relevant cabling
ERR: Sensors Line #2
Sensor line 2 error
Control circuit error relating to position sensors for the motors (GOBOS) posta nella forcella: il sensore
non rileva il magnete. The sensor does not detect the magnet. Check sensor and motor cabling of the Gobos assembly.
ERR: Sensors Line #3
Sensor line 3 error
Control circuit error relating to position sensors for the motors. (EFFECTS, ZOOM, FOCUS) posta nella
forcella: il sensore non rileva il magnete. The sensor does not detect the magnet. Check sensor and motor cabling of the
Zoom, Focus and effect wheel.
ERR: Sensors Line #5
Sensor line 5 error
Control circuit error relating to position sensors for the motors of the colour changer assembly. The sensor
does not detect the magnet. Check sensor and motor cabling of the colour changer assembly.
ERR: EFFECT Wheel
Position error of the effect wheel.
The sensor does not detect the magnet. Check the functioning and the correct positioning
of the magnetic sensor of the effect wheel.
ERR: EFFECT Index
Initial position error of the effect.
The sensor does not detect the magnet. Check the functioning and the correct positioning
of the magnetic sensor placed on effect #1.
ERR: COLOR Wheel
Position error of the color wheel.
The sensor does not detect the magnet. Check the functioning and the correct positioning
of the magnetic sensor of the colour wheel. Check the correct tightening of the transmission belt.
ERR: GOBO 1 Wheel
Position error of the gobo wheel 1.
The sensor does not detect the magnet. Check the functioning and the correct
positioning of the magnetic sensor of the gobos 1 wheel.
ERR: GOBO 1 Index
Initial position error.
in the gobos 1 wheel: The sensor does not detect the magnet. Check the functioning and the correct
positioning of the magnetic sensor placed on gobos 1.
ERR: GOBO 2 Wheel
Position error of the gobo wheel 2.
The sensor does not detect the magnet. Check the functioning and the correct
positioning of the magnetic sensor of the gobos 2 wheel.
ERR: ZOOM
Zoom error.
The sensor does not detect the magnet. Check the functioning and the correct positioning of the magnetic sensor
placed on the Zoom lens carriage. Check the correct tightening of the transmission belt.
ERR: FOCUS
Focus error.
The sensor does not detect the magnet. Check the functioning and the correct positioning of the magnetic sensor
placed on the Focus lens carriage. Check the correct tightening of the transmission belt.
