12
D030210_06_CR1500_User_Manual
If any problem is encountered when using a Code device, contact your facility’s technical support first. If
they determine the problem lies with the Code device, they should contact the Code Support department at
codecorp.com. To obtain support, please provide the following information:
• Device model number
• Device serial number
• Firmware version
Code Support will respond by telephone or email.
If it is deemed necessary to return the device to Code for repair, Code Support will provide a Return
Authorization (RMA) Number and shipping instructions. Packaging or shipping improperly may result in
damage to the device and void the warranty.
For complete Warranty and RMA information, go to codecorp.com.
18. Contact Code for Support
19. Warranty
