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C005383_10 CR80XX Integration Guide
The CR8000 carries a one year limited warranty as described herein.
Limited Warranty.
Code warrants each Code product against defects in materials
and workmanship under normal use for the Warranty Coverage Term applicable
to the product as described at www.codecorp.com/legal/warranty/term.php. If
a hardware defect arises and a valid warranty claim is received by Code during
the Warranty Coverage Term, Code will either: i) repair a hardware defect at no
charge, using new parts or parts equivalent to new in performance and reliability;
ii) replace the Code product with a product that is new or refurbished product with
equivalent functionality and performance, which may include replacing a product
that is no longer available with a newer model product; or ii) in the case of failure
with any software, including embedded software included in any Code product,
provide a patch, update, or other work around. All replaced products become the
property of Code. All warranty claims must be made using Code’s RMA process.
Exclusions.
This warranty does not apply to: i) cosmetic damage, including but
not limited to scratches, dents, and broken plastic; ii) damage resulting from
use with non-Code products or peripherals, including batteries, power supplies,
cables, and docking station/cradles; iii) damage resulting from accident, abuse,
misuse, flood, fire or other external causes, including damage caused by unusual
physical or electrical stress, immersion in fluids or exposure to cleaning products
not approved by Code, puncture, crushing, and incorrect voltage or polarity;
iv) damage resulting from services performed by anyone other than a Code
authorized repair facility; v) any product that has been modified or altered; vi)
any product on which the Code serial number has been removed or defaced. If
a Code Product is returned under a warranty claim and Code determines, in
Code’s sole discretion, that the warranty remedies do not apply, Code will contact
Customer to arrange either: i) repair or replace the Product; or ii) return the
Product to Customer, in each case at Customer’s expense.
Non Warranty Repairs.
Code warrants its repair/replacement services for ninety
(90) days from the date of shipment of the repaired/replacement product to the
Customer. This warranty applies to repairs and replacements for: i) damage
excluded from the limited warranty described above; and ii) Code Products on
which the limited warranty described above has expired (or will expire within such
ninety (90) day warranty period). For repaired product this warranty covers only
the parts that were replaced during the repair and the labor associated with such
parts.
Non Warranty Repairs.
Code warrants its repair/replacement services for
ninety (90) days from the date of shipment of the repaired/replacement product to
the Customer. This warranty applies to repairs and replacements for: i) damage
excluded from the limited warranty described above; and ii) Code Products on
which the limited warranty described above has expired (or will expire within such
ninety (90) day warranty period). For repaired product this warranty covers only
the parts that were replaced during the repair and the labor associated with such
parts.
No Extension of Term of Coverage.
Product that is repaired or replaced, or for
which a software patch, update, or other work around is provided, assumes the
remaining warranty of the original Code Product and does not extend the duration
of the original warranty period.
Software and Data.
Code is not responsible for backing up or restoring any of
software, data, or configuration settings, or reinstalling any of the foregoing on
products repaired or replaced under this limited warranty.
Shipping and Turn Around Time.
The estimated RMA turn-around time from
receipt at Code’s facility to shipment of the repaired or replaced product to
Customer is ten (10) business days. An expedited turn-around time may
apply to products covered under certain CodeOne Service Plans. Customer is
responsible for shipping and insurance charges for shipping Code Product to
Code’s designated RMA facility and repaired or replaced product is returned with
shipping and insurance paid by Code. Customer is responsible for all applicable
taxes, duties, and similar charges.
Transfer.
If a customer sells a covered Code Product during the Warranty
Coverage Term, then that coverage may be transferred to the new owner by written
notification from the original owner to Code Corporation at:
CodeOne Service Center
12393 South Gateway Park Place, Suite 600
Draper, UT 84020 USA
Limitation on Liability.
Code’s performance as described herein shall be Code’s
entire liability, and the Customer’s sole remedy, resulting from any defective
Code product. Any claim that Code has failed to perform its warranty obligations
as described herein must be made within six (6) months of the alleged failure.
Code’s maximum liability related to its performance, or failure to perform, as
described herein shall be limited to the amount paid by Customer for the Code
product that is subject to the claim. In no event will either party be liable for any
lost profits, lost savings, incidental damage, or other economic consequential
damages. This is true even if the other party is advised of the possibility of such
damages.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE
LIMITED WARRANTIES DESCRIBE HEREIN REPRESENT THE ONLY
WARRANTIES CODE MAKES WITH RESPECT TO ANY PRODUCT. CODE
DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED,
ORAL OR WRITTEN, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-
INFRINGEMENT.
THE REMEDIES DESCRIBED HEREIN REPRESENT CUSTOMER’S EXCLUSIVE
REMEDY, AND CODE’S ENTIRE RESPONSIBILITY, RESULTING FROM ANY
DEFECTIVE CODE PRODUCT.
CODE SHALL NOT BE LIABLE TO CUSTOMER (OR TO ANY PERSON OR
ENTITY CLAIMING THROUGH CUSTOMER) FOR LOST PROFITS, LOSS OF
DATA, DAMAGE TO ANY EQUIPMENT WITH WHICH THE CODE PRODUCT
INTERFACES (INCLUDING ANY MOBILE TELEPHONE, PDA, OR OTHER
COMPUTING DEVICES), OR FOR ANY SPECIAL, INCIDENTAL, INDIRECT,
CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY
MANNER CONNECTED WITH THE PRODUCT, REGARDLESS OF THE FORM
OF ACTION AND WHETHER OR NOT CODE HAS BEEN INFORMED OF,
OR OTHERWISE MIGHT HAVE ANTICIPATED, THE POSSIBILITY OF SUCH
DAMAGES.
9 - Warranty
