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Troubleshooting
All products are thoroughly tested prior to shipment. However, should you encounter a problem during installation or during the life of the
product, follow the guide below for troubleshooting and repair information. If the problem cannot be rectified using the solutions given below,
additional information may be obtained from the manufacturer – contact details are at the end of this document.
Problem
Possible Cause(s) Comments / Response
No power
Faulty wiring
Ensure connector to the central node is secure. Ensure input voltage does not
exceed the range of 10-32 VDC.
No communication
Connectivity
It may take a few minutes for the V2V Sync Module to establish GPS commu-
nication. Communication with the GPS satellites can have interference with
buildings. Ensure the unit has an unobstructed view of the sky. During this
time, the Matrix system will be able to synchronize Matrix-controlled devices
on the vehicle, but vehicle-to-vehicle synching will not operate. Once GPS
communication is established, vehicle-to-vehicle synching will operate auto-
matically without any input from the end user.
Not synching flash
patterns between
vehicles
User setup
Ensure both vehicles have Matrix systems installed with V2V sync units.
Ensure both Matrix systems have been configured with V2V device installed.
If chosen flash patterns have different timings or number of steps, synching
may not be possible.
