Floodlight Camera
18
1300 663 907
After Sales Support
[email protected]
www.cocoonproducts.com.au
Model number:
HE200074
10/2021
FAQs
Question
Solution
Light does not switch ON
when there is movement in the
detection area
•
Check all connections, fuses/
switches.
•
Ensure the Sensor is turned on
via the app
•
Adjust LUX and SENS settings
Sensor will not operate during
daylight
•
First check that the power is
turned ‘ON’. Check connections,
fuses, circuit breakers
•
Sensor isn’t set into daylight
operation mode
Sensor will not operate at night
The level of ambient (street) light in
the area may be too high. Adjust LUX
level accordingly
What if my Router is not 2.4GHz?
Wi-Fi routers operate in two
bands, 2.4GHz and 5GHz. Some
routers operate on both bands
simultaneously. The Smart Floodlight
Camera can only operate on the
2.4GHz frequency
How do I turn On/Off Push
Notifications?
Push notifications for the camera can
be accessed in the settings function
under motion detection. Push
notifications for your whole account
can be accessed via the settings in
the ‘Me’ menu
Where can I get additional
Cocoon Connect products?
Additional Cocoon Connect smart
home products are available at your
local ALDI store and at
https://cocoonproducts.com.au
For more information, setup guides and videos, please visit
https://cocoonproducts.com.au
