Care Essentials
CWS4000 Cocoon Warming System Operator Manual
QPF 053 Revision S
Date 07.05.2012 Supersedes: 08.02.2012
Page 15
to WarmTouch™ warming unit
9.
WARRANTY
The CWS4000 is warranted free of defects in material and workmanship under normal use and
operation for a period of two years, under the terms and conditions of the Care Essentials
warranty in place at time of purchase. During the warranty period, Care Essentials will repair or
replace at its sole option, free of charge, any defective parts or products returned with prior
authorization prepaid to Care Essentials. Consumable items such as filters are excluded. The
full warranty is available from Care Essentials upon request.
This warranty does not cover products abused, misused, or altered outside the factory. There
are no obligations on the part of Care Essentials for consequential damages arising out of or in
connection with the use or performance of the product. Care Essentials disclaims all implied
warranties including but not limited to, the implied warranties of merchantability and of fitness for
a particular purpose.
This warranty does not cover the following accessories or consumables; filters, hose covers,
power cords, or accessory blankets.
10.
RETURNING OF UNIT FOR REPAIR
Tools/Equipment
Cocoon CWS 4000 carton (or similar)
Tape Dispenser
Shipping label
Method
Call Customer Service (03 5277 1455) to request a Return for Repair Form QFP 018,
otherwise available from our web site
www.careessentials.com.au
The Cocoon CWS 4000 must be cleaned and disinfected (by wiping over with
Chlorhexidine 0.5% in Alcohol 70% solution) prior to return to Care Essentials.
The Cocoon CWS 4000 must be packaged with suitable packaging to protect the
machine in transit. (Preferably the Cocoon carton and foam packaging, as supplied with
the machine.)
Apply the shipping label addressed to Care Essentials Pty Ltd.