19
After Sales Support
Telephone:
1300 663 907
Internet:
www.winplus.com.au
The Reader is not responding or can’t
be turned on
- Reset the reader by pressing and holding
the power button for 6 seconds. The reader
will be forced shutdown if it is on and you
are required to turn the reader on again
- Battery has been fully depleted. Please
charge the reader before use
Battery Life seems short
- The battery was not used for a prolonged
period. Please recharge the battery of the
reader again
- The battery is not fully charged. Please
charge the reader for at least 4 hours
A Book cannot be read
- Copyright protected books cannot be read
on any device other than authorised
devices.
- If you have borrowed the book from a
library or online vendor. Check if the book
loan period has expired
- Check if the book format is supported by
the reader. The eBook Reader supports the
following formats: EPUB, PDF, TXT, FB2,
PDB, HTML
The reader cannot be operated during
USB connection
- The reader cannot be operated while it is
connected to a PC.
- Eject the reader from computer to resume
operation
- To use the reader while charging, click on
the Safely Remove Hardware icon located
on the right lower corner to disconnect data
connection with computer
- After the reader is safely removed,
computer will only charge the reader and
you can now resume normal operation
TROUBLESHOOTING
If the reader does not function as expected, please try the following steps:
