Page 24
Troubleshooting & Support
En
gl
ish
The camera does not take pictures/video.
The camera’s memory or memory card may be
full. Delete several files and try again.
The memory card type may not be supported.
Make sure that you are using an SD or SDHC
memory card 16GB or less in size.
The memory card format may not be sup-
ported. Make sure that you are using a FAT-
formatted card.
image is blurry or out of focus.
Blurry images or video may result when the
camera is not held steady during recording.
Hold the camera steady and try again.
Blurry images or video may result when there is
not enough light on the subject. Try recording
in a brightly lit location.
recorded images are not saved in memory.
Images will not save if the camera is turned off
before data has finished processing. Be sure
to allow adequate time for the image to save
completely before turning off the video camera.
