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Coby Electronics Corporation
www.cobyusa.com
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Troubleshooting
If you have a problem with this device, please read the
troubleshooting guide below and check our website
at www.cobyusa.com for Frequently Asked Questions
(FAQs) and firmware updates. If these resources do not
resolve the problem, please contact Technical Support.
Address
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8:00AM–11:00PM EST
Weekends 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
The player does not turn on.
Ensure that the battery retains a charge. Try replac-
ing the battery with a new one.
Try resetting your player (remove and replace the
battery).
Ensure that the Hold switch is disengaged.
The buttons do not work.
Ensure that the battery retains a charge. Try replac-
ing the battery with a new one.
Ensure that the Hold switch is disengaged.