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Coby Electronics Corporation
www.cobyusa.com
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TROUBLESHOOTING
If you have a problem with this device, please read the
troubleshooting guide below and check our website
at www.cobyusa.com for Frequently Asked Questions
(FAQs) and firmware updates. If these resources do not
resolve the problem, please contact Technical Support.
COBY Electronics Technical Support
Address: 56-65 Rust St.
Maspeth, NY 11378
Hours:
8:00 AM–11:00 PM EST, seven days a week
Phone:
718-416-3197 or 800-681-2629
Email:
Web:
www.cobyusa.com
The player does not turn on.
Ensure that the battery retains a charge. Try replac-
ing the battery with a new one.
Try resetting your player (use a pin to press the
Reset key on the rear of the player).
Ensure that the Hold switch is disengaged.
The buttons do not work.
Ensure that the Hold switch is disengaged.
I cannot transfer files to the player.
Ensure that your computer is running a supported
operating system.