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Maintenance/Troubleshooting
Print Head Cleaning
The VnM SignMaker comes with a
cleaning pen for the print head. After
replacing or switching the VnM Ink
Roll, use the cleaning pen to gently
clean the surface of the print head.
Proper cleaning of the print head with
ensure a longer life span of the print
head and superior print quality.
Storage
To prolong the life of your VnM SignMaker, it covered with a plastic a protective case
or cover when not in use. Cobra Systems recommends the VnM Travel Case for
proper storage and protection in any environment.
Handling
It is recommended to wear the included VnM gloves when changing out new VnM
Media and Ink Rolls. Using these protective gloves will ensure superior print quality.
Opening the Printer when Power is On
Please always turn the VnM Sign Maker off when opening the printer cover or
clear ink roll cover to change media, ink rolls, or for any other reason.
VnM SignMaker Troubleshooting
ISSUE:
After loading a new Ink Roll the Ink Ribbon comes out through
the cutter.
Remedy:
The Ink Roll was changed while the printer was powered on so the
printer’s ink sensor was not reset. Turn the printer off, re-tape the Ink
Roll to the take up core, and close the printer cover. Turn the power
back and the sensor should have reset.
ISSUE:
The red light on the printer is flashing.
Remedy:
Simply turn the SignMaker off and then turn it back on. Select the
template used and print your label.
ISSUE:
After loading a new Media Roll the print quality is inconsistent
and blotchy.
Remedy:
Always wear the VnM gloves included with your VnM Media to keep
skin oils away from the media as much as possible. Check the test print
section on the VnM Keyboard to use the right print setting. For optimal
print quality try to minimize direct contact to the unprinted media and
always using
ISSUE:
After changing the Ink Roll the print quality was faded or spotty.
Remedy:
If you experience fades, spots, or lines in you printed signs try using the
Test Print Template to fine tune your VnM SignMaker to the new VnM
Ink Roll used. Try each test print setting until the desired print quality is
achieved.
Print Head
Element
Element
Head Cleaner Pen
Print Head