Operation
Warranty
Introduction
23
Nothing comes close to a Cobra
®
Customer Assistance
Product Service Questions
•
If you have any questions about operation or installing
your new Cobra
®
product, or if you are missing parts…
Please call Cobra
®
first! DO NOT RETURN THIS PRODUCT
TO THE STORE! See customer assistance on page A1.
For Products Purchased In The U.S.A.
If your product should require factory service, please call Cobra
®
first
before sending your radio. This will ensure the fastest turn-around
time on your repair. You may be asked to send your radio to the
Cobra
®
factory. It will be necessary to furnish the following to have
the product serviced and returned.
1) For warranty repair include some form of proof-of-purchase,
such as a mechanical reproduction or carbon of a sales receipt.
If you send the original receipt, it cannot be returned.
2) Send the entire product.
3) Enclose a description of what is happening with the radio.
Include a typed or clearly printed name and address of where
the radio is to be returned.
4) Pack radio securely to prevent damage in transit. If possible,
use the original packing material.
5) Ship prepaid and insured by way of a traceable carrier such as
United Parcel Service (UPS) or First Class Mail to avoid loss in
transit to Cobra Factory Service, Cobra Electronics Corporation,
6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.
6) If the radio is in warranty, upon receipt of your radio it will
either be repaired or exchanged depending on the model.
Please allow approximately three (3) to four (4) weeks before
contacting Cobra
®
for status. If the radio is out of warranty,
a letter will automatically be sent informing you of the repair
charge or replacement charge. If you have any questions,
please call 773-889-3087 for assistance.
For Products Purchased Outside The U.S.A.
Please contact your local dealer for product service information.
English
Licensing And Service
22
Customer Assistance
IMPORTANT NOTICE: FCC LICENSE REQUIRED
•
This 2-way radio operates on GMRS (General Mobile Radio Service)
frequencies which require an FCC (Federal Communications Commission)
license. A user must be licensed prior to operating on Channels 1 through 7
or 15 through 22, which comprise the GMRS channels of this radio. Serious
penalties could result for unlicensed use of GMRS channels, in violation of
FCC rules, as stipulated in the Communications Act’s Sections 501 and
502 (amended).
Licensed users will be issued a call sign by the FCC, which should be used
for station identification when operating this radio. GMRS users should also
cooperate by engaging in permissible transmissions only, avoiding channel
interference with other GMRS users, and being prudent with the length of
their transmission time.
For licensing information and application forms, please call the FCC Hotline
at 800-418-FORM. Request form #159 and form #605. Questions regarding
the license application should be directed to the FCC at 888-CALL-FCC.
Additional information is available on the FCC’s website at www.fcc.gov.
Safety Information For microTALK
®
Radios
Your wireless handheld portable transceiver contains a low power transmitter.
When the Talk button is pushed, it sends out radio frequency (RF) signals.
The device is authorized to operate at a duty factor not to exceed 50%.
In August 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless devices.
Important:
FCC RF Exposure Requirements: For body-worn operation, this radio has
been tested and meets the FCC RF exposure guidelines when used with Cobra
®
accessories supplied or designated for this product. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines. Use only the
supplied antenna. Unauthorized antennas, modifications, or attachments
could damage the transmitter and may violate FCC regulations.
Normal Position:
Hold the transmitter approximately two (2) inches from your face and
speak in a normal voice, with the antenna pointed up and away.
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two (2) conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Warnings: Replacement or substitution of transistors, regular diodes or
other parts of a unique nature, with parts other than those recommended by
Cobra
®
may cause a violation of the technical regulations of part 95 of the FCC
rules, or violation of type acceptance requirements of part 2 of the rules.
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