If You Think You Need Service, Call 773-889-3087
16
Registered with the FCC
Please note: This cordless telephone operates under part 15 and part 68 of FCC
rules. Operation is subject to two conditions: 1) It may not interfere with radio
communications, and 2) It must accept any interference received, including that
which may cause undesirable operation. See the Operational Features section of
this booklet for ways to reduce interference.
Your telephone company is required by the Federal Communications Commission
to allow you to connect FCC registered telephones to their lines.
The FCC requires you to provide information, if requested by the local telephone
company, about the connection of an FCC registered telephone to their lines. They
may ask you for the FCC registration number and the ringer equivalence number
(REN), both of which are on the bottom of the base. They may also ask for the Uni-
versal Service Order Code (USOC) number, which is RJ-11C.
It is illegal to use this phone on a party line or to connect it to a coin-operated tele-
phone.
For technical assistance, please call our Automated Help Desk which can assist you by
answering the most frequently asked questions about Cobra products.
(773) 889-3087
24 hours a day, 7 days a week.
A Consumer Service Representative can be reached through
this same number 8:00 am - 8:00 pm, Monday through Friday, CST.
Technical assistance is also available on-line in the Frequently Asked Question (FAQ)
section at www.cobraelec.com or by e-mail to [email protected]
You may be asked to send your unit to the Cobra factory. It will be necessary to
furnish the following, in order to have the product serviced and returned.
1.
For Warranty Repair, include some form of proof-of-purchase, such as a me-
chanical reproduction or carbon or a sales receipt. If you send the original
receipt it cannot be returned.
2.
Send the entire product. Must include base, handset cords and power adapter
furnished with the product.
3.
Enclose a description of what is happening with the unit. Include a typed or
clearly printed name and address of where the unit is to be returned.
4.
Pack unit securely to prevent damage in transit. If possible, use the original
packing material.
5.
Ship
prepaid and insured by way of a traceable carrier
( to avoid loss in
transit)
such as United Parcel Service (UPS), Roadway Parcel Service (RPS)
or First Class Mail
to
Cobra Factory Service, Cobra Electronics Corpora-
tion, 6500 W. Cortland St., Chicago, IL 60707.
6.
If the unit is in warranty, upon receipt of your unit it will either be repaired or
exchanged depending on the model. Please allow approximately 3 to 4 weeks
before contacting us for status. If the unit is out of warranty a letter will automat-
ically be sent informing you of the repair or replacement charge. If you have any
questions, please call 312-889-3087 (773-889-3087 effective October 12, 1996) for
assistance.
