9034 Owner’s Manual
••••
(V 2.0)
Page 25 of 28
Warranty and Repair Policy
The openGear
TM
card is warranted to be free of any defect with respect to performance, quality,
reliability, and workmanship for a period of FIVE (5) years from the date of shipment from our factory.
In the event that your Cobalt Digital Inc. card proves to be defective in any way during this warranty
period, Cobalt Digital Inc. reserves the right to repair or replace this piece of equipment with a unit of
equal or superior performance characteristics.
Should you find that this openGear
TM
card has failed after your warranty period has expired, we will
repair your defective product should suitable replacement components be available. You, the owner,
will bear any labor and/or part costs incurred in the repair or refurbishment of said equipment beyond
the FIVE (5) year warranty period.
In no event shall Cobalt Digital Inc. be liable for direct, indirect, special, incidental, or consequential
damages (including loss of profits) incurred by the use of this product. Implied warranties are
expressly limited to the duration of this warranty.
This openGear
TM
card Owner’s Manual provides all pertinent information for the safe installation and
operation of your Cobalt Digital Inc. Product. Cobalt Digital Inc. policy dictates that all repairs to the
openGear
TM
card are to be conducted only by an authorized Cobalt Digital Inc. factory representative.
Therefore, any unauthorized attempt to repair this product, by anyone other than an authorized Cobalt
Digital Inc. factory representative, will automatically void the warranty. Please contact Cobalt Digital
Inc. Technical Support for more information.
In Case of Problems
Should any problem arise with your openGear
TM
card, please contact the Cobalt Digital Inc. Technical
Support Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping
instructions, should you wish our factory to repair your openGear
TM
card. If required, a temporary
replacement module will be made available at a nominal charge. Any shipping costs incurred will be
the responsibility of you, the customer. All products shipped to you from Cobalt Digital Inc. will be
shipped collect.
The Cobalt Digital Inc. Technical Support Department will continue to provide advice on any product
manufactured by Cobalt Digital Inc., beyond the warranty period without charge, for the life of the
equipment.
