BBG1002UDX-OM (V1.5)
BBG-1002-UDX PRODUCT MANUAL
3-87
Setup/Operating Instructions
Troubleshooting
In Case of Problems
Recovering Card From SD Memory Card
New production cards come equipped with an SD card installed in a slot
receptacle on the underside of the card. The data on this SD card can be used
to restore a card should the card become unresponsive (can’t communicate
with DashBoard or other remote control). Recovering a card using the
procedure here will restore the card to any installed option licenses and the
most recent firmware installed.
1.
(See Figure 3-10.) Make certain the card has the proper SD card installed
in the under-card slot. If SD card is not installed, contact Product Support
to obtain an SD card.
Note:
• (TTS only) Cards shipped with TTS use an SD card for the
TTS library in addition to recovery files. If your +TTS-equipped device was
received earlier than December 2015, your SD may not contain the recov-
ery files. Contact Product Support to obtain the updated SD card containing
both TTS library and SD recovery files.
• If unit is a BBG-1000 Series device, remove the top cover before
proceeding.
.
Figure 3-10 SD Card Installation
2.
(See Figure 3-11.) With card powered-down, locate the
MMC BOOT
button on the card. Proceed as shown in picture.
1
From underside of card, locate
the SD card receptacle
2
With SD card labeling facing up
(as shown), gently push the
card into the receptacle until it
clicks and locks into place
Electronic device or assembly is susceptible
to damage from an ESD event. Handle only
using appropriate ESD prevention practices.
