Coast Spas LUXURY 2022 Series Manual Download Page 38

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OWNER’S MANUAL

2022

LUXURY SPAS

GATEWAY ULTRA

Module

(side view)

LED Light

Power

Cord

Ethernet

Cable

Home Router

GATEWAY ULTRA

Module

Home

Router

HOME

Connect GATEWAY ULTRA
hardware in your home

Step 1

Plug the supplied

Ethernet

cable into the home router (A).

Step 2

Plug the other end of the

Ethernet

cable into the GATEWAY ULTRA

module (B).

Step 3

Plug the supplied power cord into the GATEWAY ULTRA module (C).

Step 4

Plug the other end of the supplied power cord into wall power (D).

LED Light Chart (E)

This chart applies to the home and spa GATEWAY ULTRA modules.

Red - Solid: The GATEWAY ULTRA and the spa

are not connected.

Red - Blinking: Home and spa GATEWAY ULTRA modules are

connected, but no connection to the spa controller.

Blue - Blinking: Remote software update is underway. Do not

unplug power.

Green - Blinking: CMS™ GATEWAY ULTRA spa and home

modules RF is connected, but no connection to internet.

Green - Solid: Spa successfully connected to internet. No errors.

ControlMySpa™

Summary of Contents for LUXURY 2022 Series

Page 1: ...MIRAGE APEX 2022 LUXURY SERIES Coast Spas Manufacturing 6315 202 Street Langley BC Canada 604 514 8111 info coastspas com www coastspas com ELEMENT ...

Page 2: ...OWNER S MANUAL 2022 2 LUXURY SPAS ...

Page 3: ...alers are trained professionals who can assist you with spa parts setup operations maintenance and technical support DISCLAIMER At the time of print this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com CONGRATULATIONS YOU RE ALMO...

Page 4: ...ge 17 Basic Installation and Configuration Guidelines Electrical Requirements Page 18 20 Luxury Spa Maintenance Procedures Page 21 Water Clarity Troubleshooting Page 22 23 Troubleshooting Guide Page 24 Draining Winterizing Page 25 26 Luxury Spa Controls Page 27 34 Luxury Spa Jet Operations Page 35 Luxury Spa Specifications Page 36 Balboa Wi Fi module Page 37 40 ControlMySpaTM Page 41 43 Balboa Blu...

Page 5: ...e based on the length of the run The electrical circuit must be installed by a certified electrician and approved by a local building or electrical inspector Surface Transport Your new spa has left the factory cleaned and polished and ready to begin operation after passing our many quality and operational tests However depending on your location in the world your spa may have spent days or even we...

Page 6: ...exceed 104 F 40 C Water temperatures between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperatures are recommended for young children and when Luxury Spa use exceeds 10 minutes Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy pregnant or possibly pregnant women should limit Luxury Spa water t...

Page 7: ...om entering the Luxury Spa and keep the Luxury Spa cover secure in high wind conditions There is no representation that the cover clip tie downs or actual locks will prevent access to the Luxury Spa CAUTION For exercise the water should not exceed 90 F 32 C AIR CONTROL Mounted generally on the lip of the spa it induces warm air from the equipment enclosure into the jet stream through venturi actio...

Page 8: ...ut jet designed for foot and leg massage LAMINAR FLOW A thin stream of water that arcs from the spa lip PREPARATION SET UP AND LOCATION FOR YOUR NEW SPA You want to keep in mind how you intend to use the spa and plan the location accordingly How close is the spa from the exit or entrance to your house consider the cold weather Is the path to your spa clean of debris sand grass so as not to track i...

Page 9: ...r Jet Shut Off 12 Volcano Jet 13 Spa Drain 14 Spa Lights 15 Suction 16 7 Spa Light 17 Sweeper Jet 18 24 Fusion Waterfall 19 24 Fusion Waterfall Shutoff 20 Speakers 10 16 12 13 DISCLAIMER At the time of print this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information...

Page 10: ...curate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com OWNER S MANUAL 2022 Luxury Apex Bench Curve Luxury Apex Lounge Curve LUXURY SPAS ...

Page 11: ...urate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com Luxury Element Bench Curve Luxury Element Lounge Curve OWNER S MANUAL 2022 LUXURY SPAS ...

Page 12: ...nt this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com OWNER S MANUAL 2022 LUXURY SPAS ...

Page 13: ...he profile of the Spa Extreme Power sage Zone Two powerful deep tissue jets where you need them most targeting areas where we most commonly feel tension SPA COMFORTS Plush Headrests Beverage Holders Anti Slip Textured Floor Ergonomic Seating Multi Level Seating Stainless Steel Oversized MonsterTM Skimmer BUILT TO LAST Programmable Filtration Freeze Protection Owens Corning Fiberglass Shell with 1 ...

Page 14: ...ity Remove the filter lockring and lid FILLING YOUR SPA DO NOT USE HOTWATERTO FILL YOURSPA DO NOT USEWATER FROM A WATERSOFTENER Place fill hose into open filter canister When filled allmassage jets andfill hot tub until water is 2 3 of the excluding neckjets should be under way up the skimmer opening water POWERING UP YOUR SPA Turn power on at the main breaker press twice e PUMPl Turn pump 1 on hi...

Page 15: ...reinstall the pillow you will align the pillow plug with the receptacle Press hit the front side of the pillow firmly which will insert the plug back into the receptacle Proper water chemistry must be maintained Your Luxury Spa pillows are easily and quickly damaged when exposed to unbalanced spa water If you suspect that your chemicals may be unbalanced remove your pillows immediately until the w...

Page 16: ...o tear at the seams and stress points Quality materials internal sewn reinforcing and careful workmanship can only go so far against the ravages of Mother Nature See the specific Warranty card enclosed with your cover for further details When you shock your spa you need to remove the cover for a minimum of 30 minutes to ensure that the chemical gas off can escape from the spa You are required to k...

Page 17: ...llowable 240VAC Depending on the model of spa it will require either a 40 Amp 50 Amp or 60 Amp dedicated circuit breaker GFCI with the proper wire size based on the length of the run The electrical circuit must be installed by a certified electrician and approved by a local building or electrical inspector Use minimum 6AWG copper conductors only Torque field connections between 21 and 23 in lbs Re...

Page 18: ...D FILTERS Turn power OFF at the breaker Loosen air relief valve then remove retainer ring Pull filter lid straight up to remove Do not twist or pull the filter lid up on an angle This could cause damage to the filter canister especially in freezing conditions Remove filter cartridge and clean with a garden hose and a high pressure nozzle Periodically you may need to soak your filter in a cartridge...

Page 19: ...rochloric acids or Muriatic acid to balance the pH as it could severely damage the spa shell Sanitizer Chlorine or Bromine To destroy bacteria and organic compounds in the Luxury Spa water by breaking them down into non harmful levels which get filtered out A sanitizer must be used regularly either chlorine or bromine Sanitizing your spa water is the most important spa maintenance you can do for y...

Page 20: ...g It is the responsibility of the customer to regularly perform the maintenance procedures To clean and maintain optimum jet functions follow the maintenance instructions below LAMINAR FLOW JET MAINTENANCE INSTRUCTIONS 1 Rotate counter clock wise and pull out the jet body Picture 1a and 1b 2 Using clean piece of cloth remove the dust particles or debris Picture 2 3 Remove the unreachable debris wi...

Page 21: ...pH is too low High metal content in water Adjust alkalinity Adjust pH Use stain and scale product Cloudy Water Poor filtration pH is too high Hardness is too high Total alkalinity is too high Suspended particles Clean filter cartridge Adjust pH Adjust hardness Adjust total alkalinity Drain and refill spa water Algae Growth pH is too high Sanitizer is too low Adjust pH Shock spa with sanitizer Adju...

Page 22: ...ll not turn off Filter cycle set to 24 hours Problem with the circuit board Turn off 24 hour filtration Turn power off at GFCI and contact your Dealer Pump will not turn on GFCI tripped Motor has overheated Not plugged in Damaged plug Seized motor Blown fuse Motor vent is blocked Reset the GFCI Let cool for 1 hour Plug in to the board Contact your Dealer Contact your Dealer Check fuse or contact y...

Page 23: ...ather cold wind Hot tub is wired for 110V and jets are on Put cover back onto hot tub and allow for heat to regenerate Call your dealer if temperature does not increase Hot tubs wired for 110V only have enough power to heat or operate pumps Turn off jets to power heater PUMPS WILL NOT PRIME PROBABLE CAUSE RECOMMENDED ACTION Pump on but no water flow Air trapped in pump No water in the pump Closed ...

Page 24: ...cedures if you are not completely comfortable with them Ensure that you have fully drained the spa Refer to the DRAINING YOUR SPA section After draining your spa may still have water remaining in the equipment and plumbing fittings Disconnect the hand tightened union fittings going to and from the jet pumps Be careful not to lose the O rings between the unions and pump housing Leave drain valve in...

Page 25: ...lay the Main Screen but the display will not show the temperature yet as shown below This is because the system requires approximately 1 minute of water flowing through the heater to determine the water temperature and display it Navigation Navigating the entire menu structure is done by touching the screen When a text item is shown in white on the main screen it is selectable The menu selections ...

Page 26: ...pump that performs this function is known as the heater pump The heater pump can be either a 2 speed pump Pump 1 or a circulation pump If the heater pump is a 2 Speed Pump 1 Ready Mode will circulate water every 1 2 hour using Pump 1 Low in order to maintain a constant water temperature heat as needed and refresh the temperature display This is known as polling Rest Mode will only allow heating du...

Page 27: ... DISCLAIMER At the time of print this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com OWNER S MANUAL 2022 LUXURY SPAS ...

Page 28: ...pas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com OWNER S MANUAL 2022 LUXURY SPAS LUXURY SPA JET OPERATIONS LUXURY APEX BENCH CURVE 50 JETS WITH DOME HIGH PROFILE ...

Page 29: ...ast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com OWNER S MANUAL 2022 LUXURY SPAS LUXURY SPA JET OPERATIONS LUXURY APEX BENCH CURVE 65 JETS WITHOUT DOME ...

Page 30: ...Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com OWNER S MANUAL 2022 LUXURY SPAS LUXURY SPA JET OPERATIONS LUXURY APEX BENCH CURVE 65 JETS WITH DOME ...

Page 31: ...ast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com LUXURY SPA JET OPERATIONS LUXURY APEX LOUNGE CURVE 50 JETS HIGH PROFILE OWNER S MANUAL 2022 LUXURY SPAS ...

Page 32: ...st Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com OWNER S MANUAL 2022 LUXURY SPAS LUXURY SPA JET OPERATIONS LUXURY ELEMENT BENCH CURVE 50 JETS HIGH PROFILE ...

Page 33: ...t Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com OWNER S MANUAL 2022 LUXURY SPAS LUXURY SPA JET OPERATIONS LUXURY ELEMENT LOUNGE CURVE 50 JETS HIGH PROFILE ...

Page 34: ... CURVE 50 JETS 34 DISCLAIMER At the time of print this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com ...

Page 35: ...lbs Luxury 7 234 X 234 X 101 5 119 5 at back 92 X 92 X 40 47 at back 1552 410 672 1482 2224 4903 Luxury Element Bench Curve 6 212 X 212 X 101 5 119 5 at back 83 5 X 83 5 X 40 47 at back 1268 335 420 925 1688 3721 Apex Bench Curve Luxury Apex Lounge Curve 6 234 X 234 X 101 5 119 5 at back 92 X 92 X 40 47 at back 1496 395 672 1482 2168 4780 Luxury Element Lounge Curve 5 212 X 212 X 101 5 119 5 at ba...

Page 36: ...settings menu While connected to the spa will be able to set the temperature change the degrees between F or C alter the heat mode Ready Rest select the temperature range low or high set the time of day input filter cycles time start and duration and have access to the advanced menu For more information on the various settings please refer to the selection in the owner s manual for your topside co...

Page 37: ...obile app and or Android ControlMySpa Mobile app SMARTPHONE TABLET The ControlMySpa Logins The iOS or Android ControlMySpa apps can only be accessed with an owner log in The ControlMySpa website can be accessed with an owner log in CMS GATEWAY ULTRA Modules Home Module Spa Module www balboawater com GatewayUltra FOR ANDROID PHONES TABLETS Search Google Play App Store for controlmyspa Or Use this l...

Page 38: ...GATEWAY ULTRA module C Step 4 Plug the other end of the supplied power cord into wall power D LED Light Chart E This chart applies to the home and spa GATEWAY ULTRA modules A B C D E Red Solid The GATEWAY ULTRA and the spa are not connected Red Blinking Home and spa GATEWAY ULTRA modules are connected but no connection to the spa controller Blue Blinking Remote software update is underway Do not u...

Page 39: ... and Dealer for service and support CMS Code Overview WHAT IS A CMS CODE EXAMPLE CMS Code ABC 12345 ABC 3 letter code unique to each spa Manufacturer or OEM 12345 5 number code unique to each spa Dealer or Distributor ControlMySpa Setup Spa Owner User Account 1 Open the app on your smart device Press SETUP on the app 2 Press Next Confirm Bluetooth is ON in the iOS Settings 4 Detect Bluetooth 3 Pre...

Page 40: ... Press Next Input information and press Next 8 Press Next Input information and press Next 10 Press Next Your UserID and password will appear Press Next 9 Press Next Input information and press Next MyUserID0001 MyPassword0001 MyUserID0001 MyPassword0001 11 Press Close 12 Press SIGN IN Input your email address password and press SIGN IN SUCCESS YOUR ACCOUNT IS SETUP AND YOU CAN CONTROL YOUR SPA WI...

Page 41: ... dependent on installations Music Button Power Button Pairing Smart Device Bluetooth Screen A Back B Progress Bar C Song Title Artist D Screen Title Bluetooth E Song Progress F Invert Display G Settings H Shuffle I Repeat one song or all songs J Track Forward K Volume Up L Play Pause M Mute N Track Back O Volume Down P Input Modes Bluetooth Q Power bbaTM 3 Amplifier Control System Line in Adjust S...

Page 42: ...urned Off the button icon B will be gray 3 Press the Input button C to select one of the following input modes Bluetooth C Line In D USB E USB is not available with the bbaTM3 amplifier even though the icon may appear on the panel Line In mode D allows you to connect any headphone output to the Aux In connectors F but you will likely need an adapter cable because of the different connectors Only a...

Page 43: ...ying automatically in the background only if the app is visibly running on the device so try opening the app which is playing in the background Solution 2 If the song title never appears this can happen for a couple of other reasons One you may have an older bbaTM amplifier Two you may have an older panel Contact customer support for help Scenario 04 Problem When you press the music button A or se...

Page 44: ...t a glance if all is OK with the spa or if something requires their attention Coast Status Warning messages shown below 44 Steady Blue Light Spa pack is operational There are no messages faults or error codes Flashing Blue Light Spa pack is operational There is a reminder and or message There is no fault Example Message code 40 this code requests you to set the time Steady Red Light There are warn...

Page 45: ...sync Call for service 44 J29 7 Change the mineral cartridge 27 The heater is dry 45 The water level is too low 8 Change the water 28 The heater may be dry 47 Check Ozone 9 Check the sanitizer 29 The water is too hot 48 Service Check Up 10 Check the pH 30 The heater is too hot 49 Check the filter now 15 Sensors are out of sync 31 Sensor A fault Call for service 248 Chromazon Fault Too Many Lights 1...

Page 46: ... if a sterilizer exceeds this intensity it will break down chlorine or bromine and be less effective as a result Although you should keep your spa water balanced balancing chemicals do not alter the effectiveness of the sterilizer as it neutralizes 99 9 of viruses and bacteria Because the EcoClean UV Sterilizer is eliminating chloramines and organisms in line the free chlorine or bromine of which ...

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Page 48: ...______________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____...

Page 49: ...WORLD S BEST BUILT SPAS ...

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