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#883 

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 Rev. 2013 

Page 4 

Five Year Limited Warranty for 

Royale 

Heat Exchanger 

Custom Metal Comp

. warrants its 

Royale 

Heat Exchanger to be free from defects in metal materials and/or 

workmanship, under normal use and conditions of service, for a period of five (5) years, subject to the limita-

tions outlined below.  Glass is warranted to be free from defect in materials, under normal use and conditions 

of service, for a period of one (1) year, subject to the limitations outlined below.  Electrical components are 

warranted to be free from defect in materials, under normal use and conditions of service, for a period of one 

(1) year, subject to the limitations outlined below.  This warranty is non-transferable and is extended exclusive-

ly for the benefit of the original purchaser beginning on the original date of retail sale.  

Custom Metal Comp

. will, 

at its option, repair or replace any part that fails due to a defect in materials or workmanship at no charge 

(exclusive of freight) subject to the limitations of this warranty. 
This warranty covers repair or replacement of parts only and applies exclusively to products purchased for 

consumer use.  This warranty does not cover damage caused by transportation and/or handling or which re-

sults from alteration, accident, misuse, abuse, or improper installation.  It also makes no warranty as to maxi-

mum temperature and stresses which may cause discoloration of metal finishes, distortion of metal parts, 

glass breakage, or damage to electrical components. 
This warranty constitutes the entire warranty with respect to 

Custom Metal Comp

. and/or its products.  

Custom

Metal Comp

. shall not be liable for consequential or indirect damages which are caused by defects in its product, 

by its repair or replacement.  

Custom Metal Comp

. makes no other warranty, expressed or implied, including any 

warranty of merchantability, or warranty of fitness for a particular purpose.  Implied warranties of merchantabil-

ity and fitness for a particular purpose which may arise under state law are also limited in duration to five years 

from the original purchase of this product.  Some states do not allow such limitations, in which case this limita-

tion may not apply.  The consumer may have other rights that vary from state to state. 

 

If, during the warranty period, a product covered under this warranty proves to be defective in material or work-

manship, a claim for warranty service should be made through your authorized 

Custom Metal Comp

. Dealer.  

Proof of 

 

purchase will be required.  The authorized dealer will procure replacement parts and/or contact 

Custom Metal Comp

. if additional service is deemed necessary. 

If you have questions about your product or the terms of your warranty please contact: 

Fireplace Doors Online  

~

  21701 RT 6  

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  Warren, PA  16365

 

When applying for warranty replacement, or ordering replacement parts, always specify the 

type of product, the color, the height, and width.  Describe the damaged or defective part in 

detail.  Please provide digital pictures if possible.

 

Heat Exchanger for Gas Logs Wiring Diagram 

Figure 6 

Heat Exchanger for Wood  Wiring Diagram 

Figure 5 

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