#775
~
Rev. 2013
Page 4
Five Year Limited Warranty for DV ReFace Screen
Custom Metal Comp.
warrants its DV ReFace Screens to be free from defects in metal materials or
workmanship, under normal use and conditions of service, for a period of five (5) years, subject to
the limitations outlined below. This warranty is non-transferable and is extended exclusively for the
benefit of the original purchaser beginning on the original date of retail sale.
Custom Metal Comp
.
will, at its option, repair or replace any part that fails due to a defect in materials or workmanship at
no charge (exclusive of freight) subject to the limitations of this warranty.
This warranty covers repair or replacement of parts only and applies exclusively to products pur-
chased for consumer use. This warranty does not cover damage caused by transportation and/or
handling or which results from alteration, accident, misuse, abuse, or improper installation. It also
makes no warranty as to maximum temperature and stresses which may cause discoloration of
metal finishes, distortion of metal parts, glass breakage, or damage to electrical components.
This warranty constitutes the entire warranty with respect to
Custom Metal Comp
. and/or its products.
Custom Metal Comp
. shall not be liable for consequential or indirect damages which are caused by
defects in its product, by its repair or replacement.
Custom Metal Comp
. makes no other warranty,
expressed or implied, including any warranty of merchantability, or warranty of fitness for a particu-
lar purpose. Implied warranties of merchantability and fitness for a particular purpose which may
arise under state law are also limited in duration to five years from the original purchase of this
product. Some states do not allow such limitations, in which case this limitation may not apply.
The consumer may have other rights that vary from state to state.
If, during the warranty period, a product covered under this warranty proves to be defective in ma-
terial or workmanship, a claim for warranty service should be made through your authorized
CMC
Fireplace Dealer. Proof of purchase will be required. The authorized dealer will procure replace-
ment parts and/or contact
Custom Metal Comp
. if additional service is deemed necessary.
If you have questions about your product or the terms of your warranty please contact:
Custom Metal Comp
.
-
21
701 RT 6 - Warren
,
PA
16365
When applying for warranty replacement, or ordering replacement parts, always specify the
type of product, the color, the height, and width. Describe the damaged or defective part in de-
tail. Please provide digital pictures if possible.
A WORD ABOUT FIREPLACE SAFETY:
CMC
DV ReFace Screens are often purchased for their looks alone. A basic black DV-Fireplace can be transformed in
just minutes. A variety of colors, styles, and design options are available to complement your home decor.
Even more important, DV ReFace Screens provide a safety barrier. The screens and the frame provide an air space
between the operator and the hot viewing glass. Recently a new standard has been agreed upon that will require manu-
facturers of Direct Vent Gas Fireplaces to provide a safety screen in front of the glass on all new models. The new
standard does not address the hundreds of thousands of Direct Vent Gas fireplaces that are already installed.
Keeping your DV ReFace Screens installed and closed will help prevent accidents. Because most DV-Fireplaces are
controlled by a thermostat, they can come on at any time. Children and/or guests who are not familiar with the DV-
Fireplace may be startled or accidentally come in contact with very hot surfaces if the screens are not in place.
So make your guests aware of your DV-Fireplace, educate children, keep those screens closed...
...and thank you for choosing
Custom Metal Company
.
