CLOUDCONNECT 2.00 User Manual Download | Manualshive

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Page 11

Feature List

Auto Attendant
Call Blocking
Call Forwarding
Call Hold
Call Pickup
Call Pickup
Call Return
Call Transfer
Call Transfer
Call Waiting
Caller I.D.
Calling I.D.
Consultation Hold
Customer Portal
Do Not Disturb
Extension Dialing
Follow Me Services (Normal, No

Answer, Busy)
Hunt Groups

Intercom (station-to-station)
Last Number Redial
Message Waiting Indicator
Music on Hold (Global or individual

extensions)
Off-Premise Extension (OPX)
Remote Call Forward
Ring group with call queue
Shared Line Appearance
Simultaneous Ringing
Speed Dial
Speed Dialing
Three-Way Calling
Time of Day Forwarding
Video Phone
Virtual Numbers
Voice Mail
Voice Mail to Email

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Summary of Contents for 2.00

Page 1: ...CloudConnect ...

Page 2: ...son and or entity of such revisions and or changes Product specifications contained in this document are subject to change without notice Some features may require additional hardware and or special software Copyright 2013 CloudConnect All products and services mentioned are the trademarks service marks registered marks or registered service marks of their respective owners ...

Page 3: ... Calls 92 Deactivation for Outgoing Calls 94 Caller ID Block 67 Call Forward 3 All Calls 55 Forward Restore 56 Forward to List 58 Forward to Voice Mail 57 Call Park 88 4 Park Pick Up 89 Call Pick up 44 4 Call Record 66 4 Call Return 69 5 Call Transfer 5 Intercom 01 6 Last Number Redial 61 7 Voice Mail Check 86 8 Other Voice Mail Functions 9 Voice Mail Deposit 99 10 Feature List 11 ...

Page 4: ... transfer calls dialed by extension name company directory or work group Dial 28 then hit the Send key System Response Enter the auto attendant number Dial The auto attendant number associated with your system System Response The system identifies available choices Follow the system prompts ...

Page 5: ...blocked numbers Responds with first blocked number if any Press 1 to play next blocked number Responds with next blocked number Call Block Activation for Outgoing Calls Description This Call Block feature allows users to restrict outgoing calls from any phone e g a lobby telephone Dial 92 10 digit phone number then hit the Send key System Response Number blocked Call Block Deactivation for Outgoin...

Page 6: ...tings configured in the system Dial 56 then hit the Send key System Response Thank you Forward to List Description To use this feature the user inputs a list of numbers the system will use to route calls Then the system routes received calls to each number on the list sequentially until the call is answered or the list is exhausted The user s extension will not ring when this feature is activated ...

Page 7: ...uence to pick up a parked call System Response No system prompts Call Pick Up Description This feature allows the user to answer any phone ringing in the office without having to physically answer the ringing phone For example if someone s phone is ringing and he or she is unavailable a co worker can answer the call from his or her own phone by simply picking up the handset and dialing the feature...

Page 8: ...ther party Dial During a call press the TRANS soft key The active call is placed on hold Press the BLIND soft key to transfer the call without speaking to the second party Place a call to the party to whom you want to transfer the call After speaking with the second party press the TRANS soft key to complete the transfer Transfer may be cancelled during establishing by pressing the CANCEL soft key...

Page 9: ... users to make live announcements to another internal party Dial 01 the destination extension and begin speaking If the dialed party is unavailable the call will be routed based on the established routing parameters System Response No system prompts ...

Page 10: ...Page 7 Last Number Redial Description A user can redial the number of the last outgoing call without entering all the digits Dial 61 then hit the Send key System Response No system prompts ...

Page 11: ...heck from Desktop Phone Description Users can retrieve their voice mail messages easily from their desktop phone Dial 86 then hit the Send key System Response Enter your password then follow the system prompts accordingly ...

Page 12: ... messages 1 Replay 2 Save 3 Delete 4 Skip to next message 5 Date Time info 6 Previous Menu 2 Listen to Saved Messages 1 Replay 2 Save 3 Delete 4 Skip to next message 5 Date Time info 6 Previous Menu 3 Personal Options 1 Administrative Options 1 Change voice mail password 2 Email Notification on or off 3 Message Envelope on or off 9 Previous Menu 2 Personal Greetings 1 Record Personal Greetings 1 L...

Page 13: ...n The user can go directly to voice mail to leave a message for a person With this feature the called party s phone will not ring Dial 99 extension then hit the Send key System Response You will hear the dialed party s voice mail greeting ...

Page 14: ...tension Dialing Follow Me Services Normal No Answer Busy Hunt Groups Intercom station to station Last Number Redial Message Waiting Indicator Music on Hold Global or individual extensions Off Premise Extension OPX Remote Call Forward Ring group with call queue Shared Line Appearance Simultaneous Ringing Speed Dial Speed Dialing Three Way Calling Time of Day Forwarding Video Phone Virtual Numbers V...

Page 15: ...mation contact CloudConnect 202 E Earll Drive Suite 140 Phoenix Arizona 85012 USA Tel 1 602 788 6100 Fax 1 602 279 8933 Copyright 2013 CloudConnect All Rights Reserved Specifications subject to change without notice ...

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