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16. TIPS AND HINTS FOR PROBLEM-SOLVING
- Normal WC flushing is not working: call our
service department; 0800 374 076.
- Insufficient flushing water: check flush opening
below the flushing rim and if appropriate
remove limescale deposits
(see page 20).
If
unsuccessful call our service department; 0800
374 076.
- Water does not drain away properly when
flushed (blockage): do not continue to use the
WC, turn off main switch and call plumber
- Bowl blocked and remains filled with water: do
not flush any more and turn off main switch. Call
plumber to unblock outflow and then call our
service department; 0800 374 076.
- Water runs constantly in the bowl: call our
service department; 0800 374 076.
- Equipment is not working: check main On/Off
switch on unit. If already in “On” position, switch
off unit and check power source (check fuse
and circuit-breaker on building distribution
board). Switch unit on again and check whether
initialisation programme is running
- Blue orientation light is flashing: switch off unit
and check power source (check fuse and
circuit-breaker on building distribution board).
Switch unit on again and check whether
initialisation programme is running, until the
blue light and operating indicator (yellow
7.3
) on
the control panel
(7)
stops flashing. If
unsuccessful: call customer services
- No odour extraction function: call our service
department; 0800 374 076.
- No shower function: call our service department;
0800 374 076.
- Shower water too hot: switch off unit and call
our service department; 0800 374 076.
- Hot air too hot: switch off unit call our service
department; 0800 374 076.
- Hot air is still blowing cold: call our service
department; 0800 374 076.
- Hot air smells unpleasant: clean warm air
nozzle
(see page 21).
lf unsuccessful: call our
service department; 0800 374 076.
- Shower nozzle does not retract into storage
position: clean or remove limescale from
shower nozzle (see section 13: Care and
Cleaning). lf unsuccessful: call our service
department; 0800 374 076.
- Hot air nozzle does not retract into storage
position: switch off unit and switch on again
after at least 30 seconds. Wait for initialisation
until blue light stops flashing. If unsuccessful:
call our service department; 0800 374 076.
