ClonerAlliance CA-989UP User Manual Download

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FREQUENTLY ASKED QUESTIONS

You can visit

https://www.cloner-alliance.com/help/knowledgebase

at any time to view latest technical questions and an-

swers.

Why does the

“

HDMI IN

”

field of OSD show

“

Please scan QR

”

after connecting HDMI cable with ClonerAlliance

UHD Pro?

After all devices are connected properly, in the process of recording certain video sources, you may see the red

“

Please scan

”

in the HDMI IN field of OSD.

Summary of Contents for CA-989UP

Page 1: ...ClonerAlliance UHD Pro User Manual...

Page 2: ...on Version 1 0 0 No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means ele...

Page 3: ...lonerAlliance UHD Pro away from water and other liquids as this may cause the unit to malfunction 3 ClonerAlliance UHD Pro may become warm during use This does not indicate malfunction 4 Do not place...

Page 4: ......

Page 5: ...26 3 3 Take Snapshots 30 3 4 Record live commentary or voice over 31 4 Playback the Recorded Media files 35 4 1 Playback the Recorded media files on ClonerAlliance UHD Pro directly 35 4 2 Playback th...

Page 6: ...o files on PC 60 7 4 Combine video files on PC 64 7 5 Convert video files on PC 67 8 Preview videos for live streaming 72 8 1 Connection Guide of ClonerAlliance UHD Pro 72 8 2 Install ClonerAlliance H...

Page 7: ...GETTING STARTED 1 1 Box Contents a b c d e f a Power Adapter b Remote Control c ClonerAlliance UHD Pro d User Manual e Micro B to USB cable f HDMI cable 1...

Page 8: ...ClonerAlliance UHD Pro User Manual 1 2 Product Diagram 1 2 Product Diagram 2...

Page 9: ...nsert the headphone plug into this jack to output the video sound 3 Mic Insert the microphone plug into this jack to input voice 4 IR Window Receives the IR signal from the remote control 5 Switch but...

Page 10: ...er Manual 8 Power ON OFF button 9 Power socket of 5V 2A 10 OUT Connect an HDMI cable between ClonerAlliance UHD Pro and TV 11 IN Connect an HDMI cable between the video player and ClonerAlliance UHD P...

Page 11: ...nce UHD Pro for recording videos to PC Tip This function above must be realized with software For Windows system please use ClonerAlliance Helper OBS etc For Mac Linux system please use OBS 13 Storage...

Page 12: ...ClonerAlliance UHD Pro User Manual 1 3 Indicator Color Diagram 14 15 14 Top indicator 15 Side indicator 1 3 Indicator Color Diagram 6...

Page 13: ...ClonerAlliance UHD Pro User Manual 1 Top indicator Color Stable BLUE Status Output and Recording Resolution is 4K 30Hz 1 3 Indicator Color Diagram 7...

Page 14: ...ClonerAlliance UHD Pro User Manual Color Stable GREEN Status Output and Recording Resolution is 1080p 60Hz or Below 1 3 Indicator Color Diagram 8...

Page 15: ...ClonerAlliance UHD Pro User Manual Color Blink BLUE GREEN Alternately Status No Input Unsupported Input 1 3 Indicator Color Diagram 9...

Page 16: ...ClonerAlliance UHD Pro User Manual 2 Side Indicator Color Stable BLUE Status Encoding Format is H 264 1 3 Indicator Color Diagram 10...

Page 17: ...ClonerAlliance UHD Pro User Manual Color Stable GREEN Status Encoding Format is H 265 1 3 Indicator Color Diagram 11...

Page 18: ...ClonerAlliance UHD Pro User Manual Color OFF Status No Storage Device Connected 1 3 Indicator Color Diagram 12...

Page 19: ...arrow Right arrow Menu Back button Start or stop playing Video playback Image playback Delete recorded files Volume down for Mic Volume up for Mic Mute or unmute for Mic Volume down Volume up Mute or...

Page 20: ...OSD SUMMARY 2 1 DISPLAY Please press button on remote to display media information OSD Display OSD 14...

Page 21: ...ClonerAlliance UHD Pro User Manual 2 2 Settings Menu Please press button on remote to display settings menu Show up the Settings Menu 2 2 Settings Menu 15...

Page 22: ...settings Format H 264 AVC H 265 HEVC Bitrate Bitrate set to Low H 264 UHD 16Mbps FHD 12Mbps HD 8Mbps SD 4Mbps H 265 UHD 12Mbps FHD 8Mbps HD 6Mbps SD 4Mbps Bitrate set to High H 264 UHD 20Mbps FHD 16M...

Page 23: ...gle file max size up to 2GB or 3 hours 4GB 3H Single file max size up to 4GB or 3 hours TIP Using FAT32 USB storage devices the single recorded file will be 4GB at most due to the limitation of FAT32...

Page 24: ...ClonerAlliance UHD Pro User Manual 2 Schedule settings Schedule ON Enable schedule recording OFF Disable schedule recording 2 2 Settings Menu 18...

Page 25: ...ance UHD Pro User Manual Schedule mode Once Every Day Time ranges Max task number is up to 3 3 System settings Language English Simplified Chinese System time yyyy mm dd hh mm Playback loop 2 2 Settin...

Page 26: ...tion Reset Restore Factory Default Settings Version Firmware version is only for developers references 4 Video playback After recording make sure USB flash drive is connected to ClonerAlliance UHD PRO...

Page 27: ...BACK button on remote to start pause playback You also can enter fullscreen by pressing OK button on the remote control 5 Photo playback ClonerAlliance UHD PRO supports photo playback please press MEN...

Page 28: ...ClonerAlliance UHD Pro User Manual Select the photo you desired by using the four arrow buttons on the remote control It will display fullscreen by pressing OK button 2 2 Settings Menu 22...

Page 29: ...ClonerAlliance UHD Pro User Manual 2 2 Settings Menu 23...

Page 30: ...e 2 Connect ClonerAlliance UHD Pro from OUT port to TV via an HDMI cable 3 Plug the USB storage device into ClonerAlliance UHD Pro 4 Plug the power adapter into the power socket and plug the other end...

Page 31: ...ayed on TV and the LED will illuminate solid blue or solid green Solid blue indicates the output resolution is 4K30 and solid green indicates the output resolution is 1080p60 or below If the top LED i...

Page 32: ...the recorded video is being saved 5 When the LED turns solid blue or solid green from blinking blue green alternately it indicates the video has been saved successfully 6 You can playback the recorde...

Page 33: ...1080p60 or below If the top LED is blinking blue and green alternately that indicates there is no input signal detected 2 Before recording you can easily switch to H 264 or H 265 by pressing H 264 H...

Page 34: ...is in the process of recording 4 During recording process you can adjust the volume of HDMI IN at any time If you got Mic connected you also can adjust the volume of Mic during recording by pressing...

Page 35: ...PC or on a smart TV Note DO NOT remove the USB storage drive from ClonerAlliance UHD Pro in the process of recording Flashing Blue Green LED indicates it s still in the process of recording 3 3 Take S...

Page 36: ...capture and mix dual audio channels coming from game console and your microphone Capture your live commentary with the microphone jack which is built into ClonerAlliance UHD Pro Plug a microphone and...

Page 37: ...lliance UHD Pro User Manual It is compatible with most 3 5mm audio standard MICs you can mix your voice into source video It will be shown in display OSD as MIC ON 3 4 Record live commentary or voice...

Page 38: ...in Line in socket is compatible with 3 5mm audio connector such as audio mix device mp3 players and cell phones You can easily mix audio via Line in by using 3 5mm audio cable connected to audio devi...

Page 39: ...I embedded audio It also can be monitored from Line out and output devices Adjust Mic volume using the Remote You can press volume up down button on the Remote control of ClonerAlliance UHD Pro to adj...

Page 40: ...eo player to In port on ClonerAlliance UHD Pro via an HDMI cable 2 Connect ClonerAlliance UHD Pro from Out port to TV via an HDMI cable 3 Plug the USB storage device into the Storage port of ClonerAll...

Page 41: ...the USB storage device into ClonerAlliance UHD Pro and press the VIDEO or IMAGE button on the remote control to enter the playback menu interface You will see the file list Video playback Image playb...

Page 42: ...screen playback Select your desired file by using the four arrow buttons on the remote control You can preview the files and press OK button to fullscreen playback 4 1 Playback the Recorded media file...

Page 43: ...ing ClonerAlliance UHD Pro you cannot use the remote to playback the recorded video after recording To be more specific you can use ClonerAlliance UHD Pro to record videos successfully but you can t p...

Page 44: ...3 If the methods don t work refer to the link above to format your USB stick external hard drive to fix it 4 2 Playback the Recorded media files on TV Connect 1 Plug the USB flash drive to the USB soc...

Page 45: ...ClonerAlliance UHD Pro User Manual 2 Launch USB device on smart TV then playback the files ClonerAlliance UHD Pro recorded 4 2 Playback the Recorded media files on TV 39...

Page 46: ...video files with VLC media player Please download VLC media player software and install it on your PC first See details about Install VLC player Windows Mac and Linux Users 2 Edit the recorded video f...

Page 47: ...the system time Press the MENU button on the remote control Select System settings in the OSD menu Set the system time by using the four arrow buttons on the remote control Then press BACK on the remo...

Page 48: ...ur arrow buttons on the remote control Then press BACK button on remote it will save the scheduled tasks automatically Then ClonerAlliance UHD Pro will start to record videos automatically at the sche...

Page 49: ...ur PC is equipped with USB 2 0 or 3 0 port Download ClonerAlliance Helper software from https static cloner alliance com download cloneralliance helper exe Double click the installation file and the s...

Page 50: ...a an HDMI cable 2 Plug the power adapter into the power socket and plug the other end into the 5V 2A port of ClonerAlliance UHD Pro 3 Connect the Micro USB to USB cable between the To PC port of Clone...

Page 51: ...O is installed successfully and CA 989UP UAC UVC appears in the Device Manager Right click My Computer Manage System Tools Device Manager If CA 989UP UAC UVC doesn t appear in the list please re conne...

Page 52: ...e registration Scan the QR code below or visit https www cloner alliance com register to get your registration code of ClonerAlliance Helper The S N of ClonerAlliance UHD Pro is in the form of CXXXXXX...

Page 53: ...MP4 Cloner Windows Users 1 Install MP4 Cloner MP4 Cloner is a versatile program to edit MP4 video files recorded with our video capture tool It enables you to trim combine convert and burn your MP4 v...

Page 54: ...low the installation wizard to complete the installation process Note Prior to installing MP4 Cloner please make sure you are using Windows 7 or later versions and your PC is equipped with USB 2 0 or...

Page 55: ...i button of MP4 Cloner and you can check the registration information For more details about registering bundled software of ClonerAlliance products visit here to read step by step instructions 6 2 I...

Page 56: ...imedia player and framework that plays most multimedia files as well as DVDs Audio CDs VCDs and various streaming protocols Download and start streaming quickly and easily on Windows Mac or Linux Plea...

Page 57: ...o Please install Open Broadcaster Software OBS Studio and run it on your computer If you are Mac Linux users please download OBS Mac Linux version accordingly Tip You can click here to download Open B...

Page 58: ...ClonerAlliance UHD Pro User Manual 6 4 Install OBS Studio 52...

Page 59: ...Helper software and install it on your PC first See details about Install and register ClonerAlliance Helper Windows Users MP4 Cloner Please download MP4 Cloner software and install it on your PC fir...

Page 60: ...ClonerAlliance UHD Pro User Manual 1 After all devices are connected properly power on the video source device and lanuch ClonerAlliance Helper on PC 7 2 Record Capture videos on PC 54...

Page 61: ...ClonerAlliance UHD Pro User Manual 2 Click to start recording Software interfaces may vary depending on the version 7 2 Record Capture videos on PC 55...

Page 62: ...o stop recording Tip During recording you can also click to pause at anytime When you want to resume please click to continue recording Besides you can Click to take screenshots click to capture GIF a...

Page 63: ...ClonerAlliance UHD Pro User Manual 4 After recording click to view the captured files then double click the files to play back directly 7 2 Record Capture videos on PC 57...

Page 64: ...duled time Click to enter the Setup window Then click the button Please enable schedule recording first and set the recording duration starting time and repeat mode for schedule recording Then click O...

Page 65: ...er Manual 7 3 Trim video files on PC Step 1 Lanuch MP4 Cloner and click on the Trim button Step 2 Click on the Add button to add a MP4 video Set the start and end time and then click on the Start 7 3...

Page 66: ...e UHD Pro User Manual button Step 3 Affirm the configuration Click on the Browse button to set the video name and saving path You can choose the audio codec from Keep AAC AC3 and MP3 7 3 Trim video fi...

Page 67: ...ClonerAlliance UHD Pro User Manual Step 4 It will start trimming 7 3 Trim video files on PC 61...

Page 68: ...ClonerAlliance UHD Pro User Manual Step 5 Completed 7 3 Trim video files on PC 62...

Page 69: ...ual 7 4 Combine video files on PC Step 1 Lanuch MP4 Cloner and click on the Combine button Step 2 Click on the Add button to add at least two MP4 videos to the list and click on the Browse button to 7...

Page 70: ...iance UHD Pro User Manual set the video name and saving path Then select the audio codec from AAC AC3 and MP3 and then click on the Start button Step 3 It will start combining 7 4 Combine video files...

Page 71: ...ClonerAlliance UHD Pro User Manual Step 4 Completed 7 4 Combine video files on PC 65...

Page 72: ...ual 7 5 Convert video files on PC Step 1 Lanuch MP4 Cloner and click on the Convert button Step 2 Click on the Add File s button to add one or more MP4 videos to the list and then click on the Next 7...

Page 73: ...mbine into one file at the bottom will be available This feature enables you to combine the converted videos into one video You can select to use it or just ignore it Step 3 Set the target format You...

Page 74: ...ClonerAlliance UHD Pro User Manual Step 4 Set the output folder Click on the Browse button to choose the video saving path and then click on the Start button 7 5 Convert video files on PC 68...

Page 75: ...ctory If you check this option the video will be saved to the source directory To avoid the same file name the option Add a suffix to the target file name will be also checked automatically to differe...

Page 76: ...l Note If you d like to shut down your computer after the conversion is completed please close all the other programs and select Shut down the computer when the conversion is finished Step 6 Completed...

Page 77: ...ble 2 Connect the Micro USB to USB cable between the To PC port and the USB port of PC 3 Plug the power adapter into the power socket and plug the other end into the 5V 2A port of ClonerAlliance UHD P...

Page 78: ...nstall and register ClonerAlliance Helper Windows Users See details about Install OBS Studio 8 3 Setting for live stream in ClonerAlliance Helper Windows 1 Run ClonerAlliance Helper software 8 3 Setti...

Page 79: ...p live stream server Then click Add to confirm settings and add a live stream server 3 Please click to start live streaming 4 At the same time you also can click to capture the streaming videos 8 3 Se...

Page 80: ...ClonerAlliance UHD Pro User Manual 8 4 Setting for preview video in OBS studio 1 Run Open Broadcaster Software OBS Studio 8 4 Setting for preview video in OBS studio 74...

Page 81: ...ClonerAlliance UHD Pro User Manual 2 Please click below Sources and select Video Capture Device from the pop up menu then click OK 8 4 Setting for preview video in OBS studio 75...

Page 82: ...ture Device window select CA 989UP UVC in the dropdown list of Device and then scroll down to the Audio Output Mode option Please select Output desktop audio DirectSound in the drop down list Click OK...

Page 83: ...ClonerAlliance UHD Pro User Manual 8 4 Setting for preview video in OBS studio 77...

Page 84: ...ow you can preview the video Note Please do NOT run ClonerAlliance Helper and any Third Party Live Streaming Software like OBS Studio at the same time You need to run each of them separately 8 4 Setti...

Page 85: ...w latest technical questions and an swers Why does the HDMI IN field of OSD show Please scan QR after connecting HDMI cable with ClonerAlliance UHD Pro After all devices are connected properly in the...

Page 86: ...necting Why can t I switch H 264 to H 265 Please note that the button is only available when USB storage device is connected What do different colors of the LED light on ClonerAlliance UHD Pro indicat...

Page 87: ...should I do Please proceed as follows 1 Plug the USB device before powering on UHD Pro 2 If the USB device isn t detected keep it inserted and reboot ClonerAlliance UHD Pro What resolutions does Clon...

Page 88: ...0p60 720p60 720p60 720p50 720p50 720p50 576p50 576p50 576p50 480p60 480p60 480p60 Does ClonerAlliance UHD Pro work with an over 2TB external hard drive Yes ClonerAlliance UHD Pro works with an over 2T...

Page 89: ...le will be 16 7GB at most Using FAT32 USB storage devices the single recorded file will be 4GB at most due to the limitation of FAT32 format Once the recorded file size exceeds these limitations accor...

Page 90: ...tomize the latter part please rename it to the format of REC_XXXXXXXXXX mp4 then the renamed video files also can be played with UHD Pro FYI If you want to rename the screenshot and still want to be a...

Page 91: ...20x576 800x600 1024x768 1280x720 1280x1024 600x1200 1920x1080 3840x2160 30HZ 25HZ Recording Up to 3840x2160 30fps Output for mat H 264 H 265 Video stan dard input HDMI 2 0 standard Input signal HDMI L...

Page 92: ...FTER SALES WARRANTY ClonerAlliance Inc provides 60 Day No Hassle Return No Additional Fee and 2 Year Replacement Warranty Service for all hardware Please rest assured to use ClonerAl liance products 8...

Page 93: ...contact us by support cloner alliance com or call 1 844 9 CLONER toll free and we will serve you with utmost satisfaction We ll offer a satisfying discount on batch purchase and affiliate program If...

Page 94: ...stered trademark of HDMI Licensing LLC USB is a registered trade mark of USB Implementers Forum HDMI and USB are registered trademarks of their respective companies ClonerAlliance Inc is not affiliate...

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