ClonerAlliance Box Pro, User Manual

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ClonerAlliance Box Pro User Manual
2. Make sure there is a signal coming from your video source. To confirm, try plugging your video source straight into
your TV first.
I made a recording, but when I plug the USB drive into my computer, the drive/recorded file is corrupted or Cloner-
Alliance Box Pro didn
’
t record/the recording doesn
’
t appear on my USB drive.
We recommend starting with a new, 16GB or more, unused USB drive that is a recognized name brand (for example, SanDisk
Toshiba or Samsung). USB Flash Drives should be FAT32, NTFS or exFAT file system.
If you are unable to use a new drive/hard drive, please reformat your drive using your computer, and make sure the formatting
is a
“
Full Format,
”
not a
“
Quick Format.
”
Then try recording again.
PS Some customers can
’
t format external hard drive correctly. We strongly advise you to try a USB flash drive to have a
test. If the flash drive works, contact our support to help you configure external hard drive.
What kinds of USB flash drives or USB external hard drives does ClonerAlliance Box Pro support?
We recommend starting with a new, 16GB or more, unused USB drive that is a recognized name brand (for example, SanDisk
Toshiba or Samsung). USB Flash Drives should be FAT32, NTFS or exFAT file system.
If you are unable to use a new drive/hard drive, please reformat your drive using your computer, and make sure the formatting
is a
“
Full Format,
”
not a
“
Quick Format.
”
Then try recording again.
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