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TROUBLESHOOTING
ERROR CODES
Error-detecting code
Multi-functional defection
E1
Error of the coil’s temperature sensor
E2
Error of indoor temperature sensor
E4
Anti-freezing protection: temperature of the coil is too low and
the whole A/C is off. When temperature excesses 8
℃
, the
protection is released and previous working state is recovered.
If any other error codes are displayed please contact the following via email
TECHNICAL SUPPORT / CUSTOMER SERVICE CONTACT
If you require Technical Support or Customer Service please contact us in the following way: -
Email: [email protected]
Telephone: 01273 803820
PROBLEM
POSSIBLE CAUSE
REMEDY
Unit does not
operate or only runs
in fan mode.
Is the unit plugged in?
Securely plug the power cord into the wall
outlet.
Is the main power supply on?
Re-establish the main power supply.
Is the water container full indicator light
on?
Empty the water container.
Is the timer set?
Change timer settings.
Cooling efficiency is
not satisfactory.
Is the air inlet or outlet blocked?
Clear the blocking.
Is there any other heat source in the
room?
Move the heat source.
Are the air filters dirty?
Clean the air filters.
Is the temperature setting suitable?
Change the temperature setting.
Is the fan speed set at low?
Increase the fan speed.
Auto power off in
Heating Mode
Heating Protection, when the
temperature at the air outlet exceeds
70C, the unit will power off
automatically
Restart the unit at lower room temeprature
Unit is noisy or
vibrates.
Is the machine positioned unevenly on
a level surface?
Place the unit on a level surface.
The unit starts and
stops frequently.
Is the voltage from the power source
correct?
Use a proper power source.
Is the exhaust hose positioned
incorrectly?
Position the exhaust hose correctly and
keep the exhaust hose straight as
possible.