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Preface

IX

Preface

Contents

Introduction ..............................................1-1

Overview ......................................................................................... 1-1
Specifications  .................................................................................. 1-2
External Locator - Top View with LCD Panel Open ......................1-4
External Locator - Front & Right Side Views .................................1-5
External Locator - Left Side & Rear View  .....................................1-6
External Locator - Bottom View  .....................................................1-7
Mainboard Overview - Top (Key Parts)  .........................................1-8
Mainboard Overview - Bottom (Key Parts) ....................................1-9
Mainboard Overview - Top (Connectors)  .....................................1-10
Mainboard Overview - Bottom (Connectors)  ...............................1-11

Disassembly ...............................................2-1

Overview ......................................................................................... 2-1
Maintenance Tools  ..........................................................................2-2
Connections ..................................................................................... 2-2
Maintenance Precautions .................................................................2-3
Disassembly Steps ...........................................................................2-4
Removing the Battery ......................................................................2-5
Removing the Hard Disk Drive .......................................................2-6
Removing the Optical (CD/DVD) Device  ......................................2-9
Removing the System Memory (RAM)  ........................................2-11
Removing the Heatsink  .................................................................2-13
Removing the Wireless LAN Module and Keyboard  ...................2-14
Wireless LAN, Combo, 3G & LTE Module Cables  .....................2-17
Removing the 3G Module  .............................................................2-18
Installing and Removing the SSD Module ....................................2-19
Removing the Front Cover  ............................................................2-21

Part Lists ..................................................A-1

Part List Illustration Location ........................................................ A-2

Top ................................................................................................. A-3
Bottom ........................................................................................... A-4
DVD DUAL ................................................................................... A-5
Combo ............................................................................................ A-6
Dummy ODD ................................................................................. A-7
LCD ............................................................................................... A-8

Schematic Diagrams................................. B-1

System Block Diagram  ...................................................................B-2
Processor 1/7 ...................................................................................B-3
Processor 2/7 ...................................................................................B-4
Processor 3/7 ...................................................................................B-5
Processor 4/7 ...................................................................................B-6
Processor 5/7 ...................................................................................B-7
Processor 6/7 ...................................................................................B-8
Processor 7/7 ...................................................................................B-9
Power 1  .........................................................................................B-10
Power 2  .........................................................................................B-11
Power VSS ....................................................................................B-12
RSVD ............................................................................................B-13
DDR3 SO-DIMM A  .....................................................................B-14
DDR3 SO-DIMM B  .....................................................................B-15
Panel, Inverter ...............................................................................B-16
VGA PS8613  ................................................................................B-17
LVDS PS8625  ..............................................................................B-18
USB Hub AU6259-JGF  ................................................................B-19
Card Reader & LAN RTL8411B ..................................................B-20
HDMI, RJ45, Fan  .........................................................................B-21
WLAN, 3G, MSATA  ...................................................................B-22
Audio Codec ALC269  ..................................................................B-23
USB 3.0, G-Sensor, TPM  .............................................................B-24

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Summary of Contents for W550AU

Page 1: ...Preface I Preface Notebook Computer W550AU W555AUQ Service Manual ...

Page 2: ... part be reproduced translated transmitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publica tion except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registered trademarks of their respective companies They are mentioned for identificatio...

Page 3: ...icing and or upgrading components of the W550AU W555AUQ series notebook PC The following information is included Chapter 1 Introduction provides general information about the location of system elements and their specifications Chapter 2 Disassembly provides step by step instructions for disassembling parts and subsystems and how to upgrade elements of the system Appendix A Part Lists Appendix B S...

Page 4: ...o report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 5 This product is intended to be supplied by a Listed Power Unit with an AC Input of 100 240V 50 60Hz DC Output of 19V 2 10A 40 Watts minimum AC DC Adapter CAUTION Th...

Page 5: ... down properly and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or mois ture may affect t...

Page 6: ...rpose If you do not have access to a compatible outlet have a qualified electrician install one When you want to unplug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power supplie...

Page 7: ...ur hands or metal objects Battery Guidelines The following can also apply to any backup batteries you may have If you do not use the battery for an extended period then remove the battery from the computer for storage Before removing the battery for storage charge it to 60 70 Check stored batteries at least every 3 months and charge them to 60 70 Battery Disposal The product that you have purchase...

Page 8: ...ter then plug the AC power cord into an outlet and connect the AC power cord to the AC DC adapter 6 Use one hand to raise the lid LCD to a comfortable viewing angle do not exceed 130 degrees use the other hand as illustrated in Figure 1 to support the base of the computer Note Never lift the computer by the lid LCD 7 Press the power button to turn the computer on 130 Figure 1 Opening the Lid LCD C...

Page 9: ... the System Memory RAM 2 11 Removing the Heatsink 2 13 Removing the Wireless LAN Module and Keyboard 2 14 Wireless LAN Combo 3G LTE Module Cables 2 17 Removing the 3G Module 2 18 Installing and Removing the SSD Module 2 19 Removing the Front Cover 2 21 Part Lists A 1 Part List Illustration Location A 2 Top A 3 Bottom A 4 DVD DUAL A 5 Combo A 6 Dummy ODD A 7 LCD A 8 Schematic Diagrams B 1 System Bl...

Page 10: ...4 Audio Board B 35 LID Switch Board B 36 Power Switch Board B 37 ODD Board B 38 Power On Sequence B 39 Updating the FLASH ROM BIOS C 1 To update the FLASH ROM BIOS you must C 1 Download the BIOS C 1 Unzip the downloaded files to a bootable CD DVD or USB Flash drive C 1 Set the computer to boot from the external drive C 1 Use the flash tools to update the BIOS C 2 Restart the computer booting from ...

Page 11: ...is shipped with the computer Operating systems e g Windows 8 1 etc have their own manuals as do application softwares e g word processing and database programs If you have questions about those programs you should consult those manuals The W550AU W555AUQ series notebook is designed to be upgradeable See Disassembly on page 2 1 for a detailed description of the upgrade procedures for each specific ...

Page 12: ...W BIOS 64Mb SPI Flash ROM AMI BIOS Memory Two 204 Pin SO DIMM Sockets Supporting DDR3L 1600MHz Memory Memory Expandable up to 16GB The real memory operating frequency depends on the FSB of the processor Storage Factory Option One 9 5mm h Optical Device Type Drive Super Multi Drive Blu Ray Combo Drive Blu Ray Writer Drive Factory Option Dummy ODD One Changeable 2 5 9 5mm 7mm h SATA HDD Factory Opti...

Page 13: ...Ports Communication Built In Gigabit Ethernet LAN 1 0M HD PC Camera Module Factory Option 3G or 4G M 2 Module WLAN Bluetooth Half Mini Card Modules Factory Option Intel Wireless AC 3160 Wireless LAN 802 11ac Bluetooth 4 0 Factory Option Intel Wireless N 7260 Wireless LAN 802 11b g n Bluetooth 4 0 Factory Option Third Party Wireless LAN 802 11b g n Factory Option Third Party Wireless LAN 802 11b g ...

Page 14: ...pen 1 Introduction External Locator Top View with LCD Panel Open Figure 1 Top View 1 PC Camera 2 PC Camera LED When the PC camera is in use the LED will be illuminated in red 3 Built In Microphone 4 LCD 5 Power Button 6 Keyboard 7 Touchpad Buttons 5 3 4 7 1 2 6 ...

Page 15: ... Front Right Side Views Figure 2 Front View 1 LED Power Indicator 2 Multi in 1 Card Reader Figure 3 Right Side View 1 Microphone In Jack 2 Headphone Out Jack 3 USB 2 0 Ports 4 Optical Device Drive Bay 5 Emergency Eject Hole 6 Security Lock Slot FRONT VIEW 1 2 RIGHT SIDE VIEW 1 2 3 6 4 5 3 ...

Page 16: ...ear View 1 Introduction External Locator Left Side Rear View Figure 4 Left Side View 1 DC In Jack 2 RJ 45 LAN Jack 3 External Monitor Port 4 Vent 5 HDMI Out Port 6 USB 3 0 Ports LEFT SIDE VIEW 1 2 3 4 5 6 6 Figure 5 Rear View 1 Battery REAR VIEW 1 ...

Page 17: ...on External Locator Bottom View Figure 6 Bottom View 1 Battery 2 Component Bay Cover 3 Vent 4 Hard Disk Bay Cover 5 Speakers Overheating To prevent your com puter from overhea ting make sure no thing blocks any vent while the computer is in use 2 1 4 3 5 5 3 3 ...

Page 18: ...Introduction 1 8 Mainboard Overview Top Key Parts 1 Introduction Mainboard Overview Top Key Parts Figure 7 Mainboard Top Key Parts 1 KBC ITE IT8587 2 3 1 ...

Page 19: ...igure 8 Mainboard Bottom Key Parts 1 Processor 2 Memory Slots DDR3L SO DIMM 3 Mini Card Connector 4 CMOS Battery Introduction Mainboard Overview Bottom Key Parts 1 9 1 Introduction Mainboard Overview Bottom Key Parts ...

Page 20: ...board Overview Top Connectors 1 Introduction Mainboard Overview Top Connectors Figure 9 Mainboard Top Connectors 1 HDMI Out Port 2 USB Port 3 0 3 Speaker Cable Connector 4 Audio Board Cable Connector 7 8 9 6 10 11 1 2 3 2 4 ...

Page 21: ...Mainboard Bottom Connectors 1 ODD Connector 2 HDD Connector 3 Power Button Cable Connector 4 Keyboard Cable Connector 5 TouchPad Cable Connector 6 Fan Cable Connector 7 Multi in 1 Card Reader 8 External Monitor Port 9 RJ 45 LAN Jack 10 DC In Jack 11 LCD Cable Connector 12 CCD Cable Connector 1 2 4 6 7 8 9 3 5 10 11 12 ...

Page 22: ...Introduction 1 12 1 Introduction ...

Page 23: ...sassembly process easier each section may have a box in the page margin Information contained under the figure will give a synopsis of the sequence of procedures involved in the disassembly procedure A box with a lists the relevant parts you will have after the disassembly process is complete Note The parts listed will be for the dis assembly procedure listed ONLY and not any previous disassembly ...

Page 24: ...c ing the connection make sure the connector is oriented in the same way The pin1 side is usually not indicated Pressure sockets for multi wire connectors To release this connector type grasp it at its head and gently rock it from side to side as you pull it out Do not pull on the wires themselves When replacing the connection do not try to force it The socket only fits one way Pressure sockets fo...

Page 25: ... pull on the wire 6 Peripherals Turn off and detach any peripherals 7 Beware of static discharge ICs such as the CPU and main support chips are vulnerable to static electricity Before handling any part in the computer discharge any static electricity inside the computer When handling a printed circuit board do not use gloves or other materials which allow static electricity buildup We suggest that...

Page 26: ... the Optical device page 2 9 To remove the System Memory 1 Remove the battery page 2 5 2 Remove the system memory page 2 11 To remove the CPU Fan 1 Remove the battery page 2 5 2 Remove the CPU fan page 2 13 To remove the Wireless LAN Module Keyboard 1 Remove the battery page 2 5 2 Remove the WLAN keyboard page 2 14 To remove the 3G Module 1 Remove the battery page 2 5 2 Remove the 3G module page 2...

Page 27: ...ide the latch in the direction of the arrow Figure 1a 3 Slide the latch in the direction of the arrow and hold it in place Figure 1a 4 Slide the battery in the direction of the arrow Figure 1b 1 2 6 3 4 Figure 1 Battery Removal a Slide the latch and hold it in place b Slide the battery in the di rection of the arrow a b 3 4 1 2 ...

Page 28: ...ess Figure 2 HDD Assembly Removal a Locate the HDD bay cover and remove the screws 2 Screws 1 Turn off the computer and remove the battery page 2 5 2 Locate the hard disk bay cover and remove screws Figure 2a 1 2 2 1 a HDD System Warning New HDD s are blank Before you begin make sure You have backed up any data you want to keep from your old HDD You have all the CD ROMs and FDDs required to instal...

Page 29: ...ve the screws and the adhesive cover from the hard disk Figure 3e 8 Reverse the process to install a new hard disk do not forget to replace all the screws and bay cover 3 6 4 5 6 6 7 8 9 10 11 b c 7 8 d 4 e 10 11 6 9 3 5 4 HDD Bay Cover 6 HDD Assembly 10 Adhesive Cover 11 HDD 2 Screws Figure 3 HDD Assembly Removal cont d b Remove the HDD bay cover c Grip the tab and slide the HDD assembly in the d...

Page 30: ...rives In some cases 7mm H hard disk drives will be installed For more information contact your distributor supplier and bear in mind your warranty terms Figure 4 Foam Rubber Insert for 7mm H HDDs If you are replacing a 9 5mm H HDD with a 7mm H HDD then insert the foam rubber insert as shown above If you are replacing a 7mm H HDD with a 9 5mm H HDD then remove the foam rubber insert ...

Page 31: ...ce 1 Turn off the computer and remove the battery page 2 5 2 Locate the component bay cover and remove screws Figure 5a 3 Remove the component bay cover Figure 5b 1 4 5 5 Component Bay Cov er 4 Screws b a 1 5 2 4 3 Figure 5 Optical Device Removal a Remove the screws b Remove the component bay cover ...

Page 32: ...arefully slide it into the computer the device only fits one way DO NOT FORCE IT The screw holes should line up 7 Replace the component bay cover and screws 8 Restart the computer to allow it to automatically detect the new device 6 8 7 8 Optical Device 1 Screw 7 d 8 c 6 7 Figure 6 Optical Device Removal cont d c Remove the screw at point d Use a screwdriver to carefully push out the optical devic...

Page 33: ... degrade the module s performance 6 The computer has two memory sockets for 204 pin Small Outline Dual In line Memory Modules SO DIMM supporting DDR3L Up to 1600 MHz The main memory can be expanded up to 16GB The total memory size is automatically de tected by the POST routine once you turn on your computer Memory Upgrade Process 5 Component Bay Cov er 4 Screws 1 Turn off the computer turn it over...

Page 34: ...sure 9 Press the module in and down towards the mainboard until the slot levers click into place to secure the module 10 Replace the component bay cover and the screws see page 2 11 11 Restart the computer to allow the BIOS to register the new memory configuration as it starts up Figure 8 RAM Module Removal cont d c Pull the release lat ches d Remove the module Contact Warning Be careful not to to...

Page 35: ... cover page 2 9 2 The CPU heat sink will be visible at point Figure 9a 3 Carefully disconnect the fan cable and then remove the screws Figure 9b 4 Lift the fan out of the bay Figure 9c 5 Reverse the process to install a new CPUfan A B C E 6 F a b A F D B C E c F Fan 3 Screws Figure 9 Heatsink Removal a Locate the CPU heat sink b Disconnect the cable and remove the screws c Remove the fan ...

Page 36: ...t from the computer and the keyboard ribbon cable will be visible at point 5 Careful not to bend the keyboard ribbon cable Disconnect the keyboard ribbon cable from the locking collar socket Figure 10d 1 2 3 4 5 6 7 b c a 2 3 4 1 4 d 5 6 7 7 Touchpad Cable The touchpad cable is underneath the keyboard cable When disassem bling the mainboard the touchpad ca ble must be disconnected 4 Wireless LAN M...

Page 37: ...y pry the top case off the bottom case at points Figure 11g 9 Separate the top case up and off the bottom case Figure 11h 8 9 10 25 26 A C 26 f g e 8 h 9 26 10 11 13 12 14 15 16 18 17 19 21 20 22 23 24 A 25 B C 26 26 Top Case 16 Screws Figure 11 Keyboard Removal e Disconnect the cables f Remove the screws g Pry the top case off the bottom case h Separate the top and bottom case ...

Page 38: ...t 0 1 1 5kgf cm The Lock torque should be set to 0 35 0 45kgf cm and should not be exceeded or it may cause screw damage 12 Carefully lift the keyboard shielding plate 13 Carefully separate the keyboard from the top case Figure 12k 27 32 33 41 33 41 42 43 i j 42 29 28 32 31 27 30 43 k 33 37 34 38 35 39 36 40 41 42 Keyboard Shielding Plate 43 Keyboard 15 Screws Figure 12 Keyboard Removal cont d i R...

Page 39: ...les covers each cable will have either a black or transparent cable cover are color coded for iden tification as outlined in the table below Cable 1 is usually connected to antenna 1 Main on the module and cable 2 to antenna 2 Aux Module Type Antenna Type Cable Color Cable Cover Type WLAN WLAN Bluetooth Combo WM 1 Black Transparent WM 2 Gray WM 3 White LTE Broadband LTE 1 Black Black LTE 2 Gray 3G...

Page 40: ...arrow Figure 13c out of the interface adaptor and then lift it up do not exceed 10degrees to remove it from the computer Figure 13d 5 Carefully remove the screw Figure 13e 6 The interface adaptor will pop up and you can remove it from the computer Figure 13f 1 2 3 4 5 6 a 1 a d 2 3 f 3 e 4 b 5 c 6 3 3G Module 6 Interface Adaptor 2 Screws Figure 13 3G Module Removal a Locate the 3G module b Remove ...

Page 41: ... 14a 3 The interface adaptor will pop up and you can remove it from the computer Figure 14b 4 Insert the SSD module Figure 14c and you can tighten the screw Figure 14d 1 2 3 4 b c a 1 3 d 2 4 Antenna Cable Pay attention and be careful not to damage the antenna cable on the side when installing the module or interface adaptor 2 Interface Adaptor 3 SSD Module 2 Screws Figure 14 SSD Module Installati...

Page 42: ... visible at point on the mainboard Figure 15a 4 Carefully remove the screw Figure 15b 5 The module Figure 15c will pop up and you can remove it from the computer Figure 15d 6 Reverse the process to install a new module 1 2 3 b c a 2 3 d 3 1 a Power Button Cable The power button cable is underneath the module When disassembling the mainboard the power button cable must be disconnect ed 3 SSD Module...

Page 43: ... Push the LCD front cover upwards before carefully lifting it up 5 Remove the LCD front cover Figure 16c 6 Reverse the process to install a new front cover 1 4 5 8 9 12 13 13 b c a d 4 3 1 2 9 13 8 7 5 6 13 11 10 12 13 LCD Front Cover 4 Screws Figure 16 Front Cover Removal a Carefully remove the rubber screw covers and screws from the front cover k Run your fingers around the inner frame of the LC...

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