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Clenergy SPH Installation and Operation Manual 

6. Troubleshooting 

When installed and operated correctly, the SPH inverter will give many years of 
trouble  free  operation.  Sometimes  fault  messages  will  be  displayed  due  to 
abnormal conditions on the PV array or electric grid. These messages will clear 
automatically  and  the  unit  will  restart  once  the  PV  array  voltage  and  electric 
grid conditions return to the normal ranges. Occasionally you may experience a 
fault  message  that  does  not  clear  automatically  when  the  conditions  return  to 
normal.  This  may  be  due  to  a  problem  with  the  overall  PV  installation,  or  an 
internal fault of the SPH inverter.   
 
If  the  inverter  continues  to  show  a  fault  message  then  you  may  perform  the 
visual inspection and procedure ONLY.   
If you are a qualified solar inverter Maintenance technician you may be able to 
perform other tests as below. 
 
Do not remove  the covers. Warning -  Risk of Electric Shock.  Please follow the 
below instructions 
 
Visual Inspection 
1  Check  the  status  of  the  Inverter  to  AC  utility  connection  switch  or  MCB   
Off/On     
2  Check  the  status  of  the  Inverter  to  Solar  panel  connection  switch  or  MCB 
Off/On     
3  Check the status of the RED LED on the Inverter Off/On 

   

4  Check the status of the BLUE LED on the Inverter Off/On   
5  Check the error message on the LCD display on the Inverter   
6      Check the smartmeter been installed 
   
Failure Verification 
1  Turn on the external DC switch     
2  After connecting the DC , Check the message sequence on the LCD display 
should be 

INV Waiting

 

 

No Utility

  and the RED fault LED keeps on.     

3  Turn on AC switch or MCB to power on the inverter.   

   

4  Verify that the inverter starts to work after a short delay. (This may take a 
few minutes to verify that the electric grid is stable.)     
5  If inverter works normally, the LCD display panel will show “Working mode” 
and power is delivered to the electric grid. Otherwise the LCD display an error.   

Summary of Contents for SPH15

Page 1: ...V inverter Installation and Operation Manual SPH MODELS INCLUDED IN THIS MANUAL SPH15 1500W SPH20 2000W SPH30 3000W SPH40 4000W SPH50 5000W SPH60 6000W N305 WeiYe Building Pioneer Park XiaMen China 36...

Page 2: ...e connected to other AC electric generators or power supplies This may cause permanent damage to the unit and or AC power supply The earth connection of the electric grid AC utility to the inverter sh...

Page 3: ...onnected for at least 3 hours Due to risk of electric shock from energy stored in capacitors Please take out the unit from the packaging box carefully Check if there is any obvious damage Do not insta...

Page 4: ...is manual contains important information for the safe and effective installation and operation of the SPH Grid PV Inverter Be sure to read this manual carefully before using the product If you encount...

Page 5: ...H20 SPH30 Front view Bottom view External protective earth PE terminal Display and connections LCD Display Showing the inverter status RS232 Solar panel input DC Display information switch Optional co...

Page 6: ...m view Display and connections External protective earth PE terminal LCD Display Showing the inverter status Display information switch Operation LED Blue Working Mode Operation LED Red fault status A...

Page 7: ...ttom view Display and connections External protective earth PE terminal Display information switch LCD Display Showing the inverter status Operation LED Blue Working Mode Operation LED Red fault statu...

Page 8: ...verter uses Maximum Peak Power Tracking MPPT to optimize the PV array operation and deliver maximum power to the electric grid Connection The interface between the SPH inverter and the System Grid usu...

Page 9: ...to 55 C For best performance and service life the unit should be operated with an ambient temperature of 0 C to 40 C Above this temperature the power output may be reduced It is recommended to shade t...

Page 10: ...There must be at least 25cm clear space above and below the unit This is to allow for proper air circulation and convection cooling 3 Mark the 4 mounting hole positions required using the mounting bac...

Page 11: ...he unit is securely mounted Try to lift up the inverter at the bottom to test that it is firmly attached If not adjust the mounting as necessary CAUTION The electrical installation of this unit must o...

Page 12: ...ure the selected wire conforms to local and national wiring codes Model mm AWG no 1500 1 29 16 2000 1 29 16 3000 1 72 14 4000 2 05 12 5000 2 85 8 6000 2 85 8 4 For SPH15 SPH20 SPH30 SPH40 connect AC w...

Page 13: ...Step 3 Connect to the PV array DC 1 Make sure the maximum open circuit voltage Voc of each PV string is less than 550V UNDER ANY CONDITION for SPH15 SPH20 SPH40 and 600V for SPH50 SPH60 2 Ensure that...

Page 14: ...ect Incorrect connection may permanently damage the unit Step 4 Test the installation 1 Remove any protective short circuits applied to the PV array output 2 Remove any shade material from the PV pane...

Page 15: ...e display panel for more details Dark in normal or shutdown operation LCD display panel o Normal operation The display panel will show Working Mode during normal operation In Working Mode press the di...

Page 16: ...de The display panel will then show Setting Each time the display button is pressed the setting changes to the next item Contrast setting Press button for over 5 seconds to enter Press button to selec...

Page 17: ...KWH O P energy RATING xx KW PV Inverter Rating M CPU Ver xxx Firmware version of Mater CPU S CPU Ver xxx Firmware version of Slave CPU Display button is untouched for 5 Sec Yes No Display button is to...

Page 18: ...d output ground leakage current too high Relay Failure Grid output relay failure DC INJ High Grid DC injection too high Ref 2 5V Fault 2 5V reference voltage internal circuit fault DC Sensor Fault Gri...

Page 19: ...s PV panel voltage PV VOLT xxx xV PV panel DC voltage in Volts System fault Isolation failure Isolation Fault Earth fault of the PV panels or failure of surge voltage protection GFCI Ground Fault Curr...

Page 20: ...ge Description Temperature than the permitted operating range Firmware Update Updating Master CPU firmware Master Flash The internal program is updating Master CPU through RS232 interface Updating Sla...

Page 21: ...nit setting and download new firmware via the RS232 interface using PV_Reflash software 1 RS232 The SPH inverter is equipped with a 3 wire RS232 interface using a DB9 socket This is located under the...

Page 22: ...perform other tests as below Do not remove the covers Warning Risk of Electric Shock Please follow the below instructions Visual Inspection 1 Check the status of the Inverter to AC utility connection...

Page 23: ...e operating range if permitted by the electricity provider Impedance Fault 1 The grid impedance is higher than the permissible value 2 Wait for grid power to return to normal If the grid returns to no...

Page 24: ...be less than 500VDC 2 I If the PV voltage is much less than 500VDC e g 430V measure the DCV by multi meter compare the readings on meter and LCD If the readings differ by 5 contact your inverter serv...

Page 25: ...utput Operational voltage 190VAC to 270VAC Operational frequency 47 53 Hz 57 63 Hz auto selection Current distortion 3 Power factor 0 99 The Maximum Grid Impedance Applicable NA NA NA NA 0 283 0 24 j0...

Page 26: ...6 592 5781288 Fax 86 592 5782298 www clenergy com cn Clenergy Europe including Italy France and Germany An der Welle 4 60322 Frankfurt Tel 49 69 7593 8499 Fax 49 69 7593 8200 www clenergy de de Clener...

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