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These are general troubleshooting questions. To
troubleshoot specific circumstances related to pairing
and connection, please refer to those sections.
Circumstance
Response
The ClearBlue
headset
or
transmitter will
not turn on.
Charge the component.
The headset red
light is dim during
charging.
•
Ensure a tight connection
between the headset and
charging cord.
•
If the battery was unused
for a prolonged period, its
power can be low. The light
will brighten after 30 minutes
of charging.
Troubleshooting
Indicators
Transmitter
Indication
Status
Red blink twice every 30 s
Low battery
Red and blue blinking
Pairing
Blue blink every 2 s
Standby: not connected
Blue blink every 4 s
Connected to a device