ClearOne Audio Conferencing Administrator'S Manual Download Page 25

22     Technical Support: 

800.283.5936

• 

Phone number

: Enter the phone number associated with the MAX IP unit.

• 

Phone name

: Enter the name of the MAX IP unit - usually associated with the room or office it’s setup in.

• 

Registration timeout

: Enter the value (in seconds) your phone is to refresh its registration to the SIP proxy server. 

The default value is 3600.

• 

SIP Proxy Type

: Select the appropriate radio button to define the specific proxy type for the system. If unsure, 

select the Generic Proxy option.

• 

Select Primary/Secondary Proxy

: If a primary and/or secondary proxy is defined, select the checkbox next to the 

Select Primary Proxy

 and/or 

Select Secondary Proxy

 option as needed.

• 

Enable SIP Proxy registration

: Click this checkbox to enable SIP proxy registration or uncheck it to disable it. SIP 

proxy registration is the connection to the SIP proxy server in a SIP-based IP telephony environment that handles call 
control and serves as the central repository for address translation (name to IP address). When SIP proxy registra-
tion is enabled, the 

Proxy server IP address/URL

 and 

Proxy port

 fields are active. Enter the required IP address/

URL of the SIP proxy server and the number of the SIP proxy port. When SIP proxy registration is disabled, these 
fields are inactive.

• 

SIP Credentials

: Click this checkbox to enable SIP Credentials or uncheck it to disable SIP Credentials. (SIP Cre-

dentials are required if the proxy requires it.) The SIP Credentials verifies the username and password as entered in 
the 

Authorization user

 and 

Authorization password

 fields. These fields are active only when the 

SIP Creden-

tials

 checkbox is enabled and can thus be modified. When the 

SIP Credentials

 checkbox is disabled these fields 

are inactive.

• 

Enable Outbound Proxy

: Click this checkbox to enable the outbound proxy server or uncheck it to disable it. The 

outbound proxy is the IP address to use for outbound calls if the address is different from the registration address. 
When enabled, the 

Outbound proxy server IP address/URL

 and 

Outbound proxy port

 fields are active. Enter 

the required IP address/URL of the outbound proxy server and the number of the outbound proxy port. When dis-
abled, these fields are inactive.

• 

SIP Transport

: Click the radio button next to the type of SIP transport you wish to use and the number of the listen 

port in the 

Listen port

 field for the specified transport. 

UDP (User Datagram Protocol)

 is a protocol within the 

TCP/IP protocol suite that is used in place of 

TCP (Transmission Control Protocol)

 when a reliable delivery is not 

required. UDP requires less processing of packets and is connectionless, meaning it does not require a handshake 
to start a session like TCP does. Therefore, it is faster and is often used with VoIP because there is no time to re-
transmit erroneous or dropped packets. The default port is 5060.

• 

Enable TLS

: In order to utilize 

Transport Layer Security (TLS)

, the 

Private Key

Local Certificate

 and 

Certifi-

cate Authority (CA)

 certificates need to be created and available on the server. Check with the local IT Administra-

tor to verify prior to enabling TLS. Click on the 

Enable TLS

 checkbox to access the TLS settings fields. The TLS port 

is set by default. Click on the respective 

Browse

 buttons and navigate to the appropriate location(s) on the server to 

locate the three certificate files. When located, click on the 

Upload

 button to enable TLS.

• 

DTMF Settings

: Click the 

Enable DTMF Relay

 checkbox to enable the 

DTMF (Dual Tone Multi-Frequency)

 re-

lay or uncheck the box to disable it. The DTMF relay allows dialing information to be sent for gateways that need to 
receive standard audio. DTMF relay provides a way to transport DTMF digits in an RTP voice stream when the voice 
codec cannot accurately reproduce the digits, or the sender or receiver 

DSP (Digital Signal Processor)

 cannot 

perform digit sampling. Each DTMF digit is encoded as an RTP-named event and sent as RTP packets over UDP. 
The packets are encoded with a payload type which is negotiated during connection establishment. When enabled, 
the Payload field is active. Enter the desired payload: values range from 96 to 127. When 

Enable DTMF Relay

 is 

disabled, this field is inactive.

Click the 

Apply

 button to activate any changes made to the SIP Configuration screen.

Summary of Contents for Audio Conferencing

Page 1: ...Administrator s Guide MAX IP Conferencing Phone ...

Page 2: ...ATOR S GUIDE CLEARONE PART NO 800 158 302 November 2013 REV 4 2 2013 ClearOne Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne ClearOne reserves specific privileges Information in this document is subject to change without notice U S PATENTS D499 392 ...

Page 3: ...onfiguration 19 Manual Configuration 19 Configuration Network Settings Screen 20 Configuration SIP Configuration Screen 21 Configuration Audio Settings Screen 23 Configuration Trace Logging Settings Screen 24 Phonebook Add Edit and Delete Number Screen 25 View Log Device Log File Screen 26 Tools Diagnostics VoIP Statistics Screen 27 KEYPAD SETUP 28 Manually Assigning an IP Address 28 Option for Ma...

Page 4: ...ith ease of access to controls Superior Audio The clear full sound of the MAX IP facilitates more natural interaction among participants One touch Conferencing Single button access to 3 way calling Easy to Use The intuitive user friendly controls provide simplicity to phone operations SERVICE AND SUPPORT If you need additional information on how to set up or operate your MAX IP conferencing phone ...

Page 5: ...ventilation is provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your location consult your dealer or local power company Do not overload wall outlets and extension cords as this can result in fire risk or electric shock Never spill liquid of any kind on the product To reduce the risk of ele...

Page 6: ... during shipping Claims must be made directly with the carrier Inspect your shipment carefully for obvious signs of damage If the ship ment appears damaged retain the original boxes and packing material for inspection by the carrier Contact your carrier immediately REPLACEMENT PARTS ACCESSORIES The items shown in Figure 1 2 are included in the MAX IP Expansion Kit Figure 1 1 MAX IP Parts Figure 1 ...

Page 7: ... the Ethernet jack using the Ethernet cable 3 Connect the power cord to the base unit and plug it directly into an electrical outlet CONNECTING ADDITIONAL MAX IP PHONES 1 Connect the 12 Connection cable to the Link Out jack on the first phone and to the Link In jack on the second phone Figure 2 2 2 Continue linking up to two additional MAX IP phones in the same fashion A total of four units may be...

Page 8: ...onfigured for automatic provisioning and assumes the IT administrator has correctly configured the DHCP and TFTP servers on the phone network When a large number of phones are to be provisioned the automatic method using the TFTP server is recommended otherwise use the Web Portal method when only a few phones are to be provisioned CONFIGURING THE IP ADDRESS Before any other provisioning can be don...

Page 9: ...n the phone If the date and or version are more recent than what is stored on the phone the ggsip_all file will be downloaded and installed on the phone After the new firmware has loaded the MAX IP reboots and the new firmware becomes the active firmware If one or both files cannot be located it will be necessary to provision the phone via the Web Portal See Web Portal Provisioning page 15 PHONE C...

Page 10: ...ovisioning through the Web Portal interface If a reboot command is issued remotely it will not take immediate effect if this parameter is set to 0 Default Value 0 Allowable Values 0 Wait until the call is completed before the phone is rebooted 1 Reboot phone immediately Configuration User Preferences See Configuration User Preferences screen on page 18 for information on how to set these parameter...

Page 11: ...ondon Edinburgh Lisbon 14 GMT 01 00 Paris Stockholm Madrid Brussels Copenhagen West Central Africa 15 GMT 02 00 Athens Beirut Istanbul Cairo Jerusalem Helsinki 16 GMT 03 00 Baghdad Moscow Kuwait Nairobi 17 GMT 03 30 Tehran 18 GMT 04 00 Abu Dhabi Muscat 19 GMT 04 30 Kabul 20 GMT 05 00 Islamabad Karachi Tashkent 21 GMT 05 30 New Delhi KolKata Mumbai 22 GMT 05 45 Kathmandu 23 GMT 06 00 Dhaka Sri Jaya...

Page 12: ...or Valid IP Address SNTP_server_2 SNTP 2 Server IP Address Default Value 0 0 0 0 Allowable Values 0 0 0 0 Disabled or Valid IP Address qos_precedence Quality of Service Precedence Values 0 7 sets a static TOS DSCP hex value according to the list below A value of 8 allows a valid custom hex setting to be entered Default Value 5 Allowable Range 0 DSCP 0x00 1 DSCP 0x08 2 DSCP 0x10 3 DSCP 0x18 4 DSCP ...

Page 13: ...P proxy server to register with when sip_proxy_enable is enabled This parameter can be an IP address a hostname or FQDN Primary Proxy Index 0 Secondary Proxy Index 1 Default Value 0 0 0 0 Allowable String Length 79 sip_proxy_type The SIP Proxy device Type Default Value 0 Allowable Values 0 Cisco Proxy 1 Generic Proxy sip_session_expires_timer The SIP session refresh interval in milliseconds Defaul...

Page 14: ...g through Outbound SIP Proxy Primary Proxy Index 0 Secondary Proxy Index 1 Default Value 0 Allowable Range 0 Disable 1 Enable outbound_sip_proxy Outbound SIP Proxy address This can be a valid IP address a hostname or FQDN Primary Proxy Index 0 Secondary Proxy Index 1 Default Value 0 0 0 0 Allowable String Length 79 outbound_proxy_port The default port with which to communicate to the Outbound SIP ...

Page 15: ...dex 0 Secondary Proxy Index 1 Default Value None Allowable String Length 49 tls_ca_cert The TLS CS Certification Enter the location of the certification file or use the Browse button and navigate to the location Primary Proxy Index 0 Secondary Proxy Index 1 Default Value None Allowable String Length 49 dtmf_relay_enable The DTMF Relay Enable Default Value 1 Allowable Range 0 Disable 1 Enable In bo...

Page 16: ...ghest g7231_63_priority The G 723 1 low rate audio codec Priority Default Value 245 Allowable Range 1 Lowest to 255 Highest g7231_53_priority The G 723 1 low rate audio codec Priority Default Value 240 Allowable Range 1 Lowest to 255 Highest vad_thresh The Audio Threshhold level for the system Default Value 20 Allowable Range 50 Lowest to 255 Highest adaptive_vad Enable or Disable the Adaptive cap...

Page 17: ... entering digits for the DIGITMAP rule to take effect The MIN_DIGITS token defines the minimum number of digits which MUST be entered once that match rule has been invoked This number must be greater than or equal to the number of digits in the MATCH string The MAX_DIGITS token defines the maximum number of digits which MAY be entered after the match rule has been invoked The completion of the num...

Page 18: ... IP address and press the CLEAR key Program mode is exited 4 Start Internet Explorer only the Internet Explorer Web browser release 6 0 or later with Java 1 5 or later installed works with the MAX IP phone 5 Enter the phone s IP address into the Internet Explorer address field and press the ENTER key on your computer s keyboard You can also enter the DNS name or the phone s name on the network in ...

Page 19: ...re 2 5 displays all of the system information for your MAX IP phone The information fields are self explanatory however note that the last four digits of the MAC address are used as an identifier in the system name By default the system name is in the format of MAX1P followed by the last four digits of the MAC address The MAC address is a unique address in hexadecial format that can also be found ...

Page 20: ...he IP address of the TFTP server can be provided by the DHCP server or you can enter it manually If the TFTP address is provided by the DHCP server then click the TFTP Address from DHCP radio button if the TFTP server is set manually then click the Use TFTP Server radio button and enter the IP address of the TFTP server Click the Apply button to activate the changes Phone Numbers To change or set ...

Page 21: ...rol Click this checkbox to ON to enable AGC or uncheck it to disable AGC AGC adjusts softer and louder input audio to a consistent level Mute Incoming Ringer Click this checkbox to ON to mute the incoming ringer or uncheck it to allow the ringer to ring normally Incoming Ringer Melody Click the drop down box to select from the five available melodies Click the Play button to listen the selected me...

Page 22: ...ly select the Load From File checkbox and enter the path and filename of the file to load All fields in the Manual Configuration section become inactive Alternatively select the Browse button and navigate to the file using the displayed Open file window When done click on the Upload button to store the Dial Plan file onto the unit Manual Configuration To manually setup a Dial Plan select the Manua...

Page 23: ...e Configuration User Preferences screen on page 8 for more information on the time zone setting RTP RTCP QoS Quality of Service QoS is implemented on the MAX IP using DSCP Differentiated Service Code Point The DSCP is a selector for a router s per hop behaviors Each group of DSCPs or class has the same precedence value from 0 to 7 with the default precedence value for MAX IP being 5 Select the pre...

Page 24: ...ation Protocol settings for your MAX IP phone SIP is a text based protocol that is based on HTTP and MIME which makes it suitable and very flexible for integrated voice data applications SIP relies on the Session Description Protocol SDP for ses sion description and the Real Time Protocol RTP for actual transport Figure 2 11 Configuration SIP Parameters Screen ...

Page 25: ...port fields are active Enter the required IP address URL of the outbound proxy server and the number of the outbound proxy port When dis abled these fields are inactive SIP Transport Click the radio button next to the type of SIP transport you wish to use and the number of the listen port in the Listen port field for the specified transport UDP User Datagram Protocol is a protocol within the TCP I...

Page 26: ...ONE no audio is sent and no silence packets are sent when silence is detected If VAD is enabled G 711 is the active codec and VAD Noise Matching is set to LEVEL single byte CNG packets are sent with the current noise volume level when silence is detected If VAD is enabled G 711 is the active codec and VAD Noise Matching is set to G711A2 CNG packets are format ted according to G 711 Appendix II sta...

Page 27: ... Use the Configuration Trace Logging Settings screen Figure 2 13 to control logging for general audio processing and SIP subsystems as well as system logs and trace flags NOTE This screen is only used to diagnose problems you might be experiencing on your MAX IP phone Before enabling any of these logs please call Customer Service to receive instructions on which logs to enable Enable system log Cl...

Page 28: ... the Remove button A confirmation message will be displayed Click on the Ok button to remove it from the list or the Cancel button to return to the Phone Book screen To clear all numbers from the list click the Clear All button A confirmation message will be displayed Click on the Ok or Cancel button to perform the required action New number A new number is easily assigned to the Phone List Enter ...

Page 29: ...cking the Download button The log shows the last 8 KB of log data Click the Update button to get the most recent 8 KB of data Click the Clear button to clear the log NOTE This screen is only used to diagnose problems you might be experiencing on your MAX IP phone Please call Customer Service to receive instructions on how to interpret the logs shown here Figure 2 15 View Log Device Log File Screen...

Page 30: ...vailable when the phone is in a call At such time a green check mark appears in the check box above the Check Phone State button Update Firmware You will receive the firmware update file ggsip_all for example and using the Web Portal interface only you will enter that name directly or browse to its location on your computer by using the Browse but ton then clicking the Update button The MAX IP pho...

Page 31: ...mode 1 flashes on the LCD screen 6 Press the 0 key The new DHCP mode 0 flashes on the LCD screen 7 Press the REDIAL PROG key DHCP mode is disabled 8 Press the 2 key The current IP address such as 0 0 0 0 is displayed on the LCD screen 9 Press the REDIAL PROG key The current IP address flashes on the LCD screen 10 Press the CLEAR key The current IP address is deleted one character at a time 11 Usin...

Page 32: ...D screen Figure 3 1 NOTE DHCP must be disabled in order to change the host IP address manually 2 Press 2 to enter the Host IP Address menu The current host IP address is displayed 3 Press REDIAL PROG The current host IP address flashes 4 Press and hold CLEAR to erase the current host IP address 5 Using the number keys enter the desired host IP address 6 Press REDIAL PROG to save the selection a co...

Page 33: ...elody menu There are five available melodies 3 Press REDIAL PROG The current melody selection flashes 4 Press keys 1 5 to play the corresponding melody The selected melody plays once 5 Press REDIAL PROG to save the selection a confirmation tone plays 6 Press CLEAR to exit programming Enable Disable VLAN 1 Press and hold the REDIAL PROG key until the Program icon appears on the LCD screen Figure 3 ...

Page 34: ...the LCD screen Figure 3 1 2 Press and hold the 9 key The number 8 repeats across the LCD screen 3 Press REDIAL PROG to save the selection a confirmation tone plays 4 Press CLEAR to exit programming The phone will reboot Rebooting the MAX IP Phone Rebooting the MAX IP phone is sometimes useful when making changes to the SIP settings or troubleshooting Most often however the phone will automatically...

Page 35: ...perly set up or other equipment might be malfunctioning To begin check for the following or consult the chart in Figure 4 1 The MAX IP base unit is plugged into an electrical outlet with the proper voltage and its power light is on Make sure cables are securely connected The equipment the other party is using is comparable in quality to your MAX IP conferencing phone and is working properly While ...

Page 36: ... Dial 3 23 tMVX_TUIU task suspended 168 Invalid Speed Dial 4 24 tMVX_ATPM task suspended 169 Invalid Speed Dial 5 25 tMVX_DEX task suspended 170 Invalid Speed Dial 6 26 tMVX_CMM task suspended 171 Invalid Speed Dial 7 27 tMVX_RVMU task suspended 172 Invalid Speed Dial 8 28 tMVX_RVCM task suspended 173 Invalid Speed Dial 9 29 TaskChecker task suspended 174 Invalid SIP Authorized User 30 Timer Mgr t...

Page 37: ...n DIGITMAP line 204 Invalid or missing MAX_DIGITS in DIGITMAP line 205 Invalid or missing STRIP_FIRST_DIGITS in DIGITMAP line 206 Error creating Address 207 Invalid or missing DIAL_STRING in DIGITMAP line 208 Error creating Destination 209 Error creating Hunt Group 210 Error updating Dial Plan Database 211 Downloading the Dial Plan failed 212 Invalid Dial Plan Line 300 SIP registration failure ...

Page 38: ...90 Power Base Unit Auto adjusting Power Module 100 240VAC 50 60 Hz Network 10 100 Ethernet RJ 45 Keypad Alphanumeric Standard Keypad Loudspeaker Volume 90 dB SPL A Weighted 1 meter Bandwidth 200Hz 3 3kHz Record Output Connector 2 5 mm Mono Audio Jack Impedance 1kΩ Bandwidth 200Hz 3 3kHz Dynamic Range 60dB THD 0 01 Echo Cancellation Tail Time 60 ms x 3 Noise Cancellation Dynamic Noise Cancellation ...

Page 39: ...to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device Changes or modifications not expressly approved by ClearOne Communications could void the user s authority to oper ate the equipment European Compliance This equipment has been approved in accordance with Cou...

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