Removing the SmartAid
First remove the hearing aid from its position behind the ear. Carefully pull the ear-
mould out of the ear canal while holding the lower part of the tubing. If it is difficult to
pull, it may be helpful to move the ear-mould from side to side while pulling. If you are
still finding it difficult to remove the mould, try pulling the outer ear upwards and
backwards with your opposite hand.
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