16
5. The converter has frozen and won
’t respond.
Remove your USB drive or SD card. Unplug the
converter and plug it in again, and use a different
USB drive or SD card.
6. No sound comes from the speaker.
Please make sure the volume is unmuted and
turned up. (Press the
“Up” arrow button until you can
hear sound).
7
. My recordings don’t show up on my PC or Mac
when I plug in the device by USB.
This device is not meant to be plugged into a
computer. To transfer your recordings, simply unplug
your USB thumb drive or SD card from the converter
and insert it into your computer.
8
. The device isn’t working with an external USB
hard drive.
Since USB hard drives will consume more power
than USB flash drives, the Video2Digital Converter
may not provide enough power for them. Please use
a compact USB thumb drive instead.
