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22
Troubleshooting
Should your device no longer function properly, exhibit damages or require a spare part,
please contact the customer service centre. For your own safety, do not perform any
repairs yourself. The following table gives you tips on how to resolve minor problems
yourself.
Problem
Potential cause/solution/tips
The device is not
working.
• Has the mains plug been correctly inserted in the socket?
Correct the position of the mains plug.
• Is the socket defective? Try another socket.
• Check the fuse for your mains connection.
The suction power
is weak.
• Is the dust bin too full? Empty the bin.
• Are
the
fi
lters heavily laden with dirt? Clean them.
• Are
the
fi
lters damaged or can they no longer be adequately
cleaned? Contact customer service.
• Is the nozzle in use plugged or is the suction hose plugged?
Turn the device off, pull the mains plug out of the socket and
remove the obstruction.
• Is
the
fl
oor nozzle or the turbo nozzle dirty? Remove the dirt.
The device
emits dust when
vacuuming.
• Is the dust bin full? Empty the dust bin.
• Have
the
dust
fi
lters been inserted correctly? Push the dust
fi
lter
fi
rmly into the dust bin so that it rests up against the
housing wall on all sides.
An unpleasant
odour develops
when vacuuming.
• Are you using the device for the
fi
rst time? An odour often
develops when using new devices for the
fi
rst time. The
odour should disappear once you have used the device a
few times.
• Are
the
fi
lters heavily laden with dirt? Clean them.
• Is
the
dust
fi
lter damaged or can it no longer be adequately
cleaned? Contact customer service.
Technical Data
Model:
VC-S1001B
Product number:
Z 09627
Voltage supply:
220 – 240 V ~ 50 Hz
Output:
1000
W
Safety class:
II, IP20
Customer Service /
Importer:
DS Produkte GmbH
Am Heisterbusch 1
19258 Gallin
Germany
Tel.: +49 38851 314650
(Calls to German landlines are
subject to charges. The cost
varies depending on the service
provider.)
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21.08.2015 13:27:55
21.08.2015 13:27:55
