27
Troubleshooting
If your device no longer functions properly, exhibits damages or requires a spare part,
please contact our customer service centre. For your own safety, do not perform any
repairs yourself. The following table gives you tips on how to resolve minor problems
yourself.
Problem
Potential cause/solution/tips
The vacuum cleaner
has no suction
power.
• Is the mains plug not correctly connected with the socket?
Correct the position of the mains plug.
• Is the socket defective? Try another socket.
• Check the fuse for your mains connection.
• Are
the
fi
lters plugged? Clean them.
The suction power
is weak.
• Is the auxiliary air valve on the handle open? Close it.
• Is the dust bin too full? Empty the bin.
• Are
the
fi
lters very dirty? Clean them.
• Is the nozzle, telescoping tube or suction hose plugged?
Turn the device off, pull the mains plug out of the socket and
remove the obstruction (also see chapter “Assembly”).
The device
emits dust when
vacuuming.
• Has the dust bin not been closed properly and/or is it not
(properly) inserted in the device? Correct this.
The power cord
cannot be wound up
completely.
• The cord has not been properly wound up in the device. Pull
it out somewhat and then push the button
for engaging
the cord winder again.
An unpleasant
odour develops
when vacuuming.
• Are you using the device for the
fi
rst time?
An odour often develops when using new devices for the
fi
rst time. The odour should disappear once you have used
the device a few times.
Technical data
Model number: AC-1107-3
Product number: Z 07338
Voltage supply: 220 – 240 V~, 50 Hz
Output:
900 W
Safety class:
II
