36456-E3H-Raptor CE (04-01)
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WARRANTY POLICY
PARTS ONLY – STANDARD REPLACEMENT POLICY
For the first 12 months from the date of original purchase, in the event that a part believed to be under warranty fails,
simply call Cleanmaster to obtain a Return Authorization, ship the part freight prepaid to Cleanmaster and,
Cleanmaster will either repair or replace the part at no charge if it is determined that failure was a manufacturing
defect. Cleanmaster will then ship the repaired or replaced part back to you freight collect. Our service department
can usually talk a person through any part replacement procedure in a matter of minutes.
HOW TO OBTAIN A RETURN AUTHORIZATION
Prior to shipping any part, assembly or machine to Cleanmaster a Return Authorization Number must be requested
from Cleanmaster and displayed prominently on the outside of all packages containing parts or machines for
warranty consideration to be processed and in effect. A Return Authorization can be obtained by calling
Cleanmaster Service Department at 1-425-775-7276. The machine and/or part serial number must be
communicated to Cleanmaster Customer Service to receive a Return Authorization Number. Any machine, part or
assembly must be returned with its original serial number as affixed by Cleanmaster for warranty consideration to be
in effect. All returns will be sent to Cleanmaster at 11015 47
th
Avenue West, Mukilteo Wa. 98275. Fax
communications can be sent to 1-800-426-4225 and emails sent to [email protected]
