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InTouch

TM

510

Internet Call Waiting Alert

Users Guide

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Summary of Contents for InTouch 510

Page 1: ...InTouch TM 510 Internet Call Waiting Alert Users Guide 1 ...

Page 2: ...2 ...

Page 3: ...an also be found on line at www classco com Introduction 4 Features 4 Installation 5 Important Safety Instructions 6 Modem Settings 8 Operation 10 Receiving Calls when you are on the Internet 10 Troubleshooting and FAQs 11 FCC Part 68 and ACTA Information 13 FCC Part 15 Radio Interference Statement 14 Canadian Telecom Statement 14 Manufacturers 1 Year Limited Warranty 15 3 ...

Page 4: ...connect the modem and connect the call If you ignore the call your Internet session should not be disrupted InTouch is compatible with all makes and models of personal computers and all telephone network services Requires Call Waiting service from your local tele phone company Features Alerts User to Incoming Calls while using dial up Internet Connects calls Automatically when Phone Is Answered El...

Page 5: ...nplug the telephone s line cord now 3 Connect the line cord that extends from the back of the unit to the telephone jack on your wall 4 Connect your telephone set to the jack marked PHONE on the back of the unit Do not plug your telephone into the phone jack on the modem 5 Connect your modem to the jack marked MODEM on the back of the unit 6 Plug the AC adapter into the unit and a power outlet Ada...

Page 6: ...duct may fall causing serious damage to the prod uct 6 Slots and openings in the cabinet and the back or bottom of this product are provided for ventilation to protect it from overheating and should not be blocked or covered The openings should never be blocked by placing this product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat reg...

Page 7: ...ng to a qualified service personnel under the following conditions a when the power supply cord or plug is damaged or frayed b if liquid has spilled into the product c if the product has been exposed to rain or water d if the product does not operate normally when you follow the operating instructions adjust only those controls that are discussed in the operat ing instructions as improper adjustme...

Page 8: ...your computer 1 Make sure Call Waiting is not disabled From the Windows desktop go to My Computer and select the Control Panel Then select Modems From there select Dialing Properties The following window will be displayed Make sure the Dis able call waiting box is NOT checked Modem Connection Troubleshooting Tips If your InTouch units fails to detect incoming calls make sure you have CALL WAITING ...

Page 9: ...rt the following line into the field marked Extra set tings ATS10 255 If you already have something in the dialog box then add S10 255 to the end of it Modem Connection Troubleshooting Tips If your InTouch unit abruptly disconnects from the Internet as soon as you receive an incoming call add the ATS10 255 string to the Extra Settings in the Advanced Connections box You can find additional informa...

Page 10: ... is answered At this point you have three options 1 Answer the telephone plugged into the unit The unit will isolate the modem from the line and automatically connect you to the calling party When you hang up the connection between the modem and the line may be restored However if your conversation is much longer than ten seconds the data connection may have been terminated This depends on how lon...

Page 11: ...dem connection has stabilized This usually takes about 60 seconds The applies when you first dial out to your Internet service and any time you re establish your connection to the Internet following a call waiting call Make sure you have NOT disabled call waiting in your modem software configuration Q My Internet session is gone after I hang up my call waiting call Your Internet service provider m...

Page 12: ...are the line with a Fax machine make sure the tones you hear are not from the sender s fax transmission Q Will it detect if I have an incoming FAX If you use a single line for shared Internet and Fax and you hear a fax tone after answering the call simply press the Start button on your fax to begin receiving Make sure your fax machine is plugged into the jack marked PHONE on the back of the InTouc...

Page 13: ...ay connect to your telephone line and still have all of them ring when someone calls your telephone number in most but not all areas the sum of all RENs should be five or less contact your local telephone company for more information Problems And Repairs If your caller ID unit is malfunctioning the FCC requires you to completely disconnect it until the problem has been solved If your caller ID uni...

Page 14: ...lecommunications network protective operationalandsafetyrequirements Thedepartmentdoesnotguaranteethattheequipmentwill operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using anacceptablemethodofconnection Insomecases thecompany...

Page 15: ...he warranty on the replacement product also expires What Is Excluded Your warranty does not cover labor charges for installation or setup of the product and adjust ment of customer controls on the product product replacement because of misuse accident unautho rized repair or other cause not within the control of ClassCo Inc a product that requires modification or adaptation to enable it to operate...

Page 16: ...FOR CUSTOMER SERVICE CALL CLASSCO TOLL FREE 888 252 7726 or visit product support on line at www classco com Copyright 2005 ClassCo Inc All Rights Reserved Printed in China Rev 0503DL 16 ...

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