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8. Troubleshooting guide
Problem
Possible causes/solutions
No picture or sound.
1. Are all device’s power cables connected correctly?
2. Are all devices turned on?
3. Is video and audio turned off in the TV menu?
4. Is the TV correctly connected to the DVD player?
Playback does
not start.
1. Is the disc correctly inserted?
2. Make sure that the disc is not dirty or smudged with fingerprints.
3. The disc has the wrong region code.
4. The disc’s contents have the wrong format.
5. Change the settings for parental control.
6. Turn off the player. Pull out the plug. Plug it in again and restart.
7. There is moisture on the laser. Leave the player turned off for a couple of hours
before turning it on again.
No picture.
1. Is the TV turned on?
2. Check the connections.
3. Press V-MODE to change outgoing signals.
Picture flickers
or is grainy.
1. Connect the DVD player directly to the TV and not through other devices.
Interference can depend on the DVD player’s integrated copy protection
(a requirement on all DVD players).
2. Purchase an RF adaptor if the TV does not have a video input.
3. Check the DVD player’s and TV’s colour settings.
4. Bad quality or scratched disc.
The picture is black
and white or flickers.
• Make sure the correct TV system is selected (PAL eller NTSC).
Use the N/P button on the remote to select.
The picture is smaller
than the screen.
1. Choose the correct aspect ratio: (SETUP MENU > VIDEO > ASPECT RATIO).
2. Select the aspect ratio from the menu on the DVD itself.
It is not possible to
search either for-
wards or backwards.
1. Certain discs are programmed to prevent searching.
2. The disc only has one track.
No sound or
minimal sound.
1. Make sure that the TV and amplifier are turned on and correctly set.
2. Make sure that the TV and amplifier are correctly connected and that the plugs
are pushed in securely.
3. Press LANGUAGE to select another audio track.
4. Make sure that the Mute function is not activated on the DVD player,
TV or amplifier.
5. There is no sound during searching, pausing, stop and slow motion mode.
